BUYER BEWARE…
BUYER BEWARE…. Service Department
I recently took my Buick Encore for a repair estimate. The diagnosis was that the lock mechanism need total overhauled and the cost was over $1700. I took to another place and the repairs were $395. When I talked to the service manager (Marc Anapolsky),,,, explain that the diagnosis was totally wrong and showed him the receipt where I actually had the repairs done and suggest that the service was not provided. I felt he was unconcerned and had no desire to look into the matter.
That was my first encounter…. The second was a wiring problem that they had diagnosed… repair was estimated at over $1200… was a loose wire and was repaired for $0.
In my experience… their diagnosis’s skill/proficiency is in question. Unless you have a repair that is in warrantee and would look else ware for automotive service.
If anyone would like documentation to prove my perception, please drop me a line and I would share the paper work related to this judgement.