SHELDON Motorcycles Reviews 

67
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Great place for servicing, repairs and MOT. Good buch of lads who always look after you. One of a few remaining independent bike shops that's decent 👌🏻

Rated 5 out of 5 stars

If you want good old fashioned but professional service Sheldon Motorcycles is well worth a look if your in the market for a motorcycle. Just bought a Ducati Multistrada off them in lovely low milea... See more

Rated 1 out of 5 stars

Obviously only care about selling motorbikes, not sure why they even list as selling scooters. Arrived before their closing time but they had put scooters away and weren't clearly bothered about selli... See more

Rated 5 out of 5 stars

Excellent cust service. Andy is top notch. Part-ex easy as pie, and fair price! Found a factory Z900 2021 at a nice reduced price, end of season. Messaged for a part ex quote, was very satisf... See more

Company details

  1. Motorcycle Shop

Information provided by various external sources

Sheldon Motorcycles is not just a sales showroom but also boasts a service department which has an enviable reputation for providing a very high quality service at affordable prices. Our fully equipped service facility is manned by trained technicians ...


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

67 reviews

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4.5

All reviews

(67)

14 reviews in the last 12 months

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Rated 1 out of 5 stars

Oldest trick in the book.

Spent a great deal of time emailing back and forth negotiating on a motorcycle, finally agreed a price including delivery and was asked to call to leave a deposit.
When I called, surprise, they cannot sell the bike for what we agreed but could sell it for a thousand more. Their mistake, must have been a typo - 2 times!!??
Sounds like a con to me, and to make it worse the exact same make, model and colour was for sale with another dealer at almost the price we had agreed,but was sold to someone else. I lose.
Be careful when dealing with them.

May 8, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent experience... good old fashioned customer service.

Flew in from Belfast to Birmingham after agreeing a fair price to a superb Triumph Thruxton R. Short taxi ride to Sheldon Motorcycles at 7.45 and was greeted by Andy the owner. Everything was as described, all paperwork sorted swiftly as i had to catch the 2 o clock ferry from Holyhead ( which I did). On asking were there any additional charges (like document handling fees) he replied " no charges as we are a proper motorcycle shop". On asking if there was a charge for using a credit card... answer... no of course not.They even let me use the shop computer to arrange insurance for my new ride. He also taxed the bike at my request to save time and it came with a years mot. Great customer service 10/10

March 8, 2020
Unprompted review
Rated 5 out of 5 stars

I bought a ducati 998 from sheldon…

I bought a ducati 998 from sheldon motorcycles without going to there shop, i read good reviews from other customers that bought a bike the same way. The bike was checked fully and serviced before it left the shop, when it arrived the bike was immaculate, all the paperwork, keys etc in a nice sheldon motorcycles folder. nice driver who dropped it off. very happy with there service, hopefully this helps future buyers.

October 9, 2019
Unprompted review
Rated 5 out of 5 stars

Great experience.

Bought a Triumph Explorer off these guys today, couldn’t have gone smoother. Very professional and friendly staff. Got the bike MOT’d and service for me in a matter of hours, and everything was ready for me when I turned up. I would not hesitate recommending them and will certainly go back if I’m looking to change again. Many thanks.

September 25, 2019
Unprompted review
Rated 1 out of 5 stars

Bad attitude towards sales

So I have finance ready situation, with cash ready to buy a bike, after seeing an advert in autotrader, I enquired about a BMW K1600GT, i think it would be fair to say that the guy on the other end was more interested in not selling bike than anything else, I asked him usual qs about the vehicle he was answering with a negative tone, mainly saying without having the bike in front he could not confirm, at the end he suggested I should pop over to look, I said I was in London, he is in Birmingham, even this didn't jult anything in his head, he stated the bike showroom is a few doors away from him, suggesting he isnt prepared to go out, neither offered another option such as passing the call to a colleague, appalling service, bad attitude towards sales, but ironically thanks to this man I bought a bike from even further away from London with excellent customer service and a better bike, so anyone want purchase something from this rude man ... think twice ... anyway sheldon mc bad luck you've lost out on a sale

August 20, 2019
Unprompted review

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