Shell Grotto Reviews 7

TrustScore 4.5 out of 5

4.3

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Company details

  1. Decoration and Interior Design Store

Written by the company

Margate's Grade 1 listed subterranean wonder and retail emporium. Open to enquiring minds since 1838.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7 reviews

5-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

lovely shopping experience :)

I ordered a beautiful whale coin purse that i had my eye on for a while, and it was even more lovely than it looked! It arrived very quickly, was nicely wrapped in tissue paper, and even the padded envelope had little shell drawings on it, it felt like a special little present specially for me :) i would definitely order from them again, super happy :D

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Unique and interesting shell grotto

Small but very interesting and unique place to visit. Shop has lots of very reasonably priced homeware accessories , various shells and lots of different crystals. Toilet on site. Small stairwell to grotto. Well worth a visit.

August 14, 2021
Unprompted review
Rated 5 out of 5 stars

Great business to deal with

The Shell Grotto is reminiscent of my childhood & I wanted to support a local business.
The glass ornaments I purchased are well made & a little different to other Christmas ornaments.....a bit of fun.
They were very well packaged so no breakages & I received them within 24 hours of placing my order. Excellent service & communication from this company. Would highly recommend. Thank you

December 12, 2020
Unprompted review
Rated 5 out of 5 stars

SO many good things!!

One of my absolute favourite places - and now also offering amazing products, alongside exceptional customer service!

November 22, 2020
Unprompted review
Rated 5 out of 5 stars

A wonderfully quirky and unique place

I have visited the Shell Grotto several times now over recent years: a wonderfully quirky and unique place to while away an hour or two. I have also used their online shop recently for interesting and unusual Christmas gifts. A great range of items, very reasonably priced, and all delivered very swiftly! Would thoroughly recommend.

November 19, 2020
Unprompted review

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