I bought from Shelving Direct because the components were made in England not China and delivered from the company in Birmingham. They were excellent to deal with, taking notice of my request about de... See more
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It's easy to assemble provided that you install the shelving sheets as you progress from the bottom and before you install the next shelving supports above. (This is only an issue if you space the sh... See more
The product is absolutely first rate - far superior to other types of shelving I bought in the past from other suppliers. Clear instructions, easy to assemble, rigid and everything slots in without an... See more
Initially had to contact supplier for delivery date as heard nothing after 5 days. Contacted sales and they apologised and followed up keeping me informed. Great chrome mesh shelving, sturdy with opt... See more
Company details
Information provided by various external sources
Put simply, we make and supply high-quality shelving and racking at amazing prices. We are designers and manufacturers and not just re-sellers like much of our competition. Our steel shelving bays are made at our Midlands factory and shipped to direct to you. Add in our excellent customer service levels and you can rest assured that you'll be delighted with your order. Because we design and make shelving all day long, we know the subject inside-out and can give you free advice to help you find best solution for your storage needs. And when you're ready to buy, our fleet of vehicles can deliver your order straight to your door!
Contact info
Central Business Park, Mackadown Lane, B330JL, Birmingham, United Kingdom
- 01215085877
- matthew.carr@shelvingdirect.co.uk
- www.shelvingdirect.co.uk
4.7
Excellent
1K reviews
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Hasn’t replied to negative reviews
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Shipping charge was excessive to get to…
Shipping charge was excessive to get to me due to being on an Island. Other than that the product is excellent and just as expected.
April 25, 2024
Good product but delivered in two…
Good product but delivered in two tranches on separate days so only 4 stara
April 4, 2024
As described
Overall good, we didn’t get a delivery notification but after calling the team were great at keeping us updated on the delivery.
March 31, 2024
I messed up on a measurement but Lisa…
I messed up on a measurement but Lisa was great and was able to correct it and get a refund processed (the right one was a little cheaper) right away. She was so friendly and nice about it. And the shelving is perfect
March 28, 2024
Haven't received what I ordered
Haven't received what I ordered. Very difficult to make phone calls at work so I haven't chased the order yet. Very disappointed as it was for my fathers 90th birthday & not cheap
March 27, 2024
Exactly what I needed
Product as described. Excellent customer service and swift delivery. Very happy. Thank you..!
March 23, 2024
Good design and construction and…
Good design and construction and therefore simple to assemble and does the job very well. Very high quality product. Delivery etc all very good.
March 28, 2024
The items ordered were great quality…
The items ordered were great quality and arrived promptly and well packaged. Overall I was very pleased with the service I received from this company.
March 5, 2024
Fantastic shelving
I bought the Rax 1 Galvanized Heavy Duty Steel Shelving. Fantastic product and easy to build. Shelves are adjustable. They can improve communication once the order is placed.
February 29, 2024
Amazing product
After having being let down badly by another supplier I needed to find a suitable replacement very quickly. I called at 8.30am one day and spoke with Julie who was very helpful in checking stock and confirming availability. I placed a large order and received the goods the following morning. All packaged perfectly and delivered with care. Can’t rate the experience highly enough and the product itself is extremely well produced and of the highest quality. I couldn’t have hoped for any better.
February 29, 2024
Reply from ShelvingDirect.co.uk
Just a quick note to thank you for your excellent review of our service and products. It really makes a difference to receive such honest and positive feedback. Your custom is much appreciated, and we hope to be of service again, in the future.
We nearly ordered the wrong item!
Having placed an order online the staff were quick to contact us to confirm that the order was actually what we required - it was not! They then assisted us in securing the correct shelving pack.
WIthout their diligence we would have ended up with the wrong pack, very frustrated and having to send it back.
Thanks for your help - the shelves we now have are great and what we wanted!
February 27, 2024
Good product and service
Good product and service. Assembly a little difficult but we managed in the end.
February 26, 2024
Amazing service and great products!
February 20, 2024
Great shelving. Great value
Excellent product. Delivered on time.
Great value when compared to the other BIG shelving supplier in the UK. Effectively the same system at a much better price.
February 1, 2024
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