Sherborne Reviews 

261
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

On behalf of Sunningdale Village Hall, I'd like to say a really big thank you to Sherborne / Timber Windows. We're absolutely delighted with the service we received from start to finish and really app... See more

Rated 5 out of 5 stars

We had our conservatory installed eighteen months ago and were impressed at all stages from ordering through to building work and installation. Yesterday was a service visit to realign the external Fr... See more

Rated 5 out of 5 stars

Supporting the community - Thank you! The team were able to equip our new vocational skills workshop with bi-fold doors at a significantly reduced price. These doors have made a huge difference, mak... See more

Rated 5 out of 5 stars

Excellent service from beginning to end Our new conservatory has been built to a high standard and we would recommend Sherborne

Company details

  1. Glazier
  2. Door Shop

About Sherborne

Information provided by various external sources

The dedication to customer care underpins everything about Sherborne.

This has seen the company grow organically to become a substantial award-winning organisation offering a diverse range of services.

Sherborne believe in the traditional values of courtesy, honesty and integrity by providing unbiased information to all its clients. Making sure that the right products chosen; perfectly provide the solution they are looking for.

View our range of Design & Installation Services:

Windows

Doors

Glazed Extensions


Contact info

4.8

Excellent

TrustScore 5 out of 5

261 reviews

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4.8

All reviews

(261)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent for the second time!

This is the second time we have used Sherborne and we are just as delighted as previously. Again, the team have been excellent. Special thanks for Rob and Aaron who were a pleasure to have here for the installation and also to Andy who came to rectify a small problem. After sales service is second to none! We would definitely use them again and would have no hesitation in recommending them.

September 9, 2020
Unprompted review
Rated 5 out of 5 stars

Extension to the rear of the house and front porch

After looking at various options with different companies we chose Sherborne to build a rear extension and to fill in the front porch to make the hallway bigger. We chose Sherborne on reputation and having done quite a few quotes we felt the price was fair. Right from the start they have been professional , courteous, punctual and a pleasure to work with . I made a few changes after contracts signed - never a problem. We have been kept informed throughout of the process - who would be with us on a day to day basis. Each team responsible for various parts of the project has been punctual, courteous, clearly all skilled tradesmen and kept the site as clean as possible. Our project manager was Jeremy who was friendly and we had a good rapport with him always contactable and approachable. Likewise the director of operations Andy Long is always available to speak directly to him if needed. Calls or emails always responded to promptly whether it was a weekday or weekend. They have created an amazing space for us to live in both structurally and aesthetically. In addition the front door they supplied is superb. Solid , secure and looks great. They make sure you are happy at all times : during the project and at completion We would not even look at another company in future and cannot recommend them highly enough. They have built up a great reputation in this area and I can now see why. Well done Sherborne , We are delighted.

June 17, 2020
Unprompted review
Rated 5 out of 5 stars

Great quality windows and door

Great quality windows and door. Installation is done very professionally and accurately. Luke -the installer- made sure all was dealt with up to the smallest details. Very nice work delivered and well tidied up afterwards. It wasn't an easy job due to the age of our house, but Luke and his colleague didn't complain once and worked hard.
Communication with the company was good and the whole process was easy and professionally done.
Highly recommended.

June 12, 2020
Unprompted review
Rated 5 out of 5 stars

Superb from start to finish

We recently had 19 windows and 3 doors fitted by Sherborne in a grade 2 listed building. The service they provided was superb from start to finish. Communication in the planning phase was excellent and all our requests on timing were met. The fitting was carried out extremely professionally with the team on site making sure that we were aware of what would be done when. They made sure the house was left secure and tidy every day and made what could have been a disruptive process very easy.

Highly recommended

December 19, 2019
Unprompted review
Rated 5 out of 5 stars

I am extremely pleased with all around…

I am extremely pleased with all around jobs and they (installers) ensured all communications are okay even they love having plenty cups of teas and worked hard all the time each day. The finishing touches looked so neat and very professional . Chris , the salesman was great to communicate and there was no pressure at all. Advised me to visit their show room which was a worthwhile visit. The windows and door look so smart and at last feel very warm in the house thank you!

December 5, 2019
Unprompted review
Rated 5 out of 5 stars

Orangery

From start of project to finish this was a professional and considerate build. we are delighted with the outcome and how it has changed the way we live downstairs. So glad we chose to work with Sherborne to get this project completed. Great company

November 29, 2019
Unprompted review
Rated 5 out of 5 stars

We had a conservatory built by…

We had a conservatory built by Sherborne 15 years ago, we put our house on the market and it was the conservatory that sold it.
On moving into our new home we went into to see Chris L at Sherborne, who we dealt with on our first conservatory. He was extremely helpful and very knowledgeable on all the latest products and materials. They are not the cheapest, but you get what you pay for, first class service, the best workmanship and top quality materials.
We went ahead with our new conservatory, but this time with a warm roof. From start to finish, all involved with our conservatory were extremely professional, polite and very respectful of our home. We are so pleased with the finished product. Thank you Sherborne on another fantastic conservatory.
Sandra and Terry Stickland.

November 13, 2019
Unprompted review
Rated 5 out of 5 stars

Really happy with our new windows and…

Really happy with our new windows and doors

Just had our new windows and doors finished and are really pleased with them. The whole experience with Sherborne has been excellent and the staff have been helpful and friendly:
- Chris L was the salesman who we dealt with. He wasn't at all pushy and helped us explore lots of options (as we were not totally sure what we wanted).
- The surveyor (sorry, I forget his name) was efficient and made sure that everything was clear.
- Karen in the office provided clear communications with regards to payments.
- Andy, who is in charge of installations, was also clear in his communications and made sure that the job was scheduled at a convenient time for us.
- Mark and James did an excellent job with the installation. They paid great attention to details and made sure that we were completely happy with the finish before completion. They were tidy and considerate of our home.

The house now has a more modern look that we are really happy with.

August 21, 2019
Unprompted review
Rated 5 out of 5 stars

Really pleased with our new front door

Really pleased with our new front door. Customer service at the shop was excellent and Jamie in Hartley Wintney really knows his stuff.
They're pricey - but then you don't go there if you want a cheap uPVC door.
Installation team were outstanding, left no mess and did a really great job,
Would definitely use them again

June 10, 2019
Unprompted review
Rated 5 out of 5 stars

Just had our kitchen and bathroom…

Just had our kitchen and bathroom windows replaced. What a great service, from the initial quote to the survey and finally the fitting, everyone who visited us and who we spoke to on the phone were professional and polite. So pleased with our windows and the service. Would thoroughly recommend Sherborne.

Carol & Neil Franklin

May 7, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, we had Tim and his team help us replace some much loved original Georgian windows and we were really pleased with the result. Highly skilled workmen as well who were a pleasure to have in our home, I would highly recommend!

March 15, 2019
Unprompted review
Rated 5 out of 5 stars

High quality & excellent service

Excellent sales service, with my new door created from a rough drawing I sent through via email. Every step of the way was explained and each time they delivered. Quality of my new front door is outstanding and the work involved in creating a new space and fitting was done with professionalism and is of a high quality. I would highly recommend Sherborne and they are most definitely one of the best on the market right now for bespoke wooden doors.

January 18, 2019
Unprompted review
Rated 5 out of 5 stars

Well pleased

Well pleased. On time, on plan, on budget, great team work and camaraderie. Result - a very well constructed orangery.

December 8, 2018
Unprompted review
Rated 5 out of 5 stars

Great Product.Great Team.

If you are looking for a quality product and good customer service look no further. Our experience with Sherborne from the first day we walked into their showroom until installation was completed was excellent.
We had windows replaced with the Evolution range. They look just like real wood. We are delighted with them.
We did compare other windows with other window companies. We are so glad we chose Sherborne, nothing was ever too much trouble for them. The sales team were very knowable about the product and the fitters Were polite clean and professional. We just cannot recommend this company highly enough.

November 17, 2018
Unprompted review
Rated 5 out of 5 stars

We certainly would recommend the…

We certainly would recommend the company to anyone. The service was excellent, as are the products. We are so pleased with the new windows and kitchen door. Work carried out in three phases, all to time and budget. Workmanship was good, fitters neat and tidy, cleared up after each days work, and all windows fitted the openings perfectly even though most were odd / different sizes.

Overall a real quality product, and a reasonable price. 10 / 10.

September 17, 2018
Unprompted review

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