Sherwoodsmotorgroup Reviews 

164
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

We visited sherwoods Sunderland on Monday, Trevor Willey was so helpful. There was no pressure put on us which worked for us. We chose a car & picked it up today, Trevor was great he is a credit... See more

Rated 4 out of 5 stars

Sales Manager was excellent, comprehensive and professional. Allayed any anxieties I had. Explanation in more detail of controls would have helped as watching You Tube is fine, but figuring out wi... See more

Rated 5 out of 5 stars

To the manager. I'd just like to thank Waye Chapman. Absolutely fantastic customer service.. Nothing too much trouble.. Everything sorted with soo much ease....wonderful service.. He was soooo helpful... See more

Rated 5 out of 5 stars

My experience at Sherwoods Peugeot Durham was great from start to finish. Alan was helpful and attentive, but never made me feel pressured. He listened to my budget and what I was looking for, and mad... See more

4.1

Great

TrustScore 4 out of 5

164 reviews

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4.1

All reviews

(164)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience from start to finish

My experience at Sherwoods Peugeot Durham was great from start to finish. Alan was helpful and attentive, but never made me feel pressured. He listened to my budget and what I was looking for, and made sure to help me get those things. I genuinely feel appreciated as a customer and would happily buy me next car from this dealership again.

June 14, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking after-sales

Absolutely shocking after-sales. Staff members have treated my partner with nothing but disrespect from the moment we bought the car. The worst garage we've ever dealt with and we would never buy a car from them again. Avoid like the plague.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Please note that I have previously sent…

Please note that I have previously sent in this information.
Unfortunately Yahoo had a new versionof their app, which I activated.
this wiped out all of my previous emails.
I can however respond to your request for feedback, in the following way.
The service provided by your sales person was exceptional (Tayler Matthews), and process the availabilty of the car we wished to purchase; that he reported that had recently thought to have being purchsed by another person.
Upon following this up we were informed that the car was still available.
We immediately purchaced the car must therefore congatulate Sherwoods on the customer service provision.

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

The sales man Steve helped me threw the process of my purchase, keeping me in the loop of what was going on. He also went above and beyond to help me. I would definitely recommend this garage to others

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, professional, no pressure and everything explained well.

May 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Great Customer Service from the After Sales Team and Service Dept (Andy/Dennis). Got to the bottom of the issues with my used Ford C Max car and fixed everything. V pleased.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Can't praise them enough

Garages don't have a good reputation. Sherwoods makes you question why - great to deal with, honest, up front and always seeking to do the right thing even when they knew I was a customer from out of town so unlikely to use them again. Can't praise them enough

April 15, 2025
Unprompted review
Rated 1 out of 5 stars

Friends from this place

Friends from this place, when buying a car, be careful, before paying, check the car's miles and services to see if they have been done. With my car, they lied to me about the real miles of the car and told me before giving me the car that the service had been done. If you look at the pictures, you will understand that the car's service was done at 29,232 miles and not 36,000 miles. And the documents say that I bought the car at 29,232 miles, but on the dashboard of my car it says 35,284 miles
I chose this car because it has low miles on the clock and that it has been serviced. And now they lied to me about the miles on the car and I need to get it serviced soon and that will cost me more money.

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

GREAT CAR COMPANY

2nd time I have bought a car from here. Great communication throughout sale. Definitely return. Thanks to paul for helping me choose the right car for me. He was very helpful.

April 17, 2025
Unprompted review

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