Shinjiru - Malaysia Reviews 

amazing team, very fast

Rapid response and professional resolution delivered, happy with service!

Perfect. As always, support team is the best

Efficient and helpful support. It has been worry free to use their service. Highly recommended.

The telegram customer service officer guides me through from purchasing a new domain until creating a new email user under the new domain. Thank you so much.

Worst experience ever making 24hours of making payment they came up with problems that my paypal don’t pass the fraud check after 12hours of making purchases that my money will be hold for 7days that’s insane

Great customer service support on Telegram, get back to you quite fast

Excellent customer support. Always quick to assist

Fast reply and feedback. Fast solve problem

Prompt action and response.
Willing to assist even though we ask too many questions at one time.

I must say, Shinjiru's customer service is fantastic. They're really friendly and go out of their way to help. Whenever I had questions or issues, they were quick to respond with clear answers. They also seemed genuinely happy to assist. What's impressive is that they don't just solve problems, they anticipate them and fix things before they become big issues. It's clear they care about their customers, making Shinjiru a great choice for top-notch service.

Quick response, clear information.

Seamless experience getting information and response from Team Shinjiru. They have been helping in my inquiries, need for support, providing how-to guides and useful guidance.
Hope to get more products and services from them in future.

They are good at assisting multiple inquiries. Eventhough, I have sent the same inquiries, but glad they are serve me accordingly.

As a profoundly concerned parent, I recently had an alarming experience that compelled me to share my thoughts here. It came to my attention that my son had acquired a package containing illegal steroids from two websites reportedly hosted by shinjiru.com.my. Upon investigating further, I discovered that DNS queries for these websites indeed pointed to Shinjiru as the hosting provider for these concerning, illegal pharmaceutical sites.

Out of concern for the safety and well-being of young individuals, I took the initiative to contact Shinjiru through the provided email address, abuse(@)shinjiru.com.my. However, it's disheartening to report that my attempts have fallen on deaf ears, as I haven't received any response or acknowledgment regarding the sites' illicit activities. This lack of engagement raises significant questions about Shinjiru's stance on such illegal operations.

Being under the impression that Malaysia upholds robust anti-drug laws, I am left perplexed by the apparent lack of action in this situation. I believe all of us must come together to ensure the safety of our teenagers and other individuals. The websites in question, gainzlab.com and cogentpharmaceutical.com, offer products that could pose severe and even life-threatening health risks.

I intend to share this review to encourage a dialogue about the accessibility of harmful substances to our youth and anyone else who might inadvertently come across these sites. I implore you, the readers of this review, to consider whether or not such areas should be allowed to operate freely. The health and safety of our community, particularly our young people, should be a top priority for all of us.

P.S.

When I reach out to the support with question, they provided screenshots to guide us through the instructions, which made everything clearer. They respond quickly too!

The support team was very quick to understand the problem I was facing and they were able to solve the problem in a short period of time. Very knowledgeable.

Shinjiru's telegram support team is super patient in guiding non-tech people like me with links to steps by step, print screens, and sometimes video recordings. Thanks again Shinjiru Team!