Shipbymail Reviews 

Fast customer service, answered all my questions I had.

Great customer service and communication. There was an issue caused by the shipper (DHL) and Shipbymail was very helpful in getting it resolved. I would definitely use their service again.

I’m thrilled! Able to get some products from Canada to Hawaii with so little stress. Mahalo!

Shipbymail made it super convenient for me to get my product. They were very fast, reliable and communicated every step of the way. I would highly recommend and definitely will be using again.

I was apprehensive but desperately needed a product for my small business from a Canadian vendor that no longer ships to the U.S. so I decided to give ShipByMail a try. It was easy to set up an account and when I had a couple of questions, customer service got back to me quickly, via email, which I appreciate, because with my busy schedule, I'm hard to reach by phone. I am SO grateful I found this service and won't hesitate to use them again.

Everything went great! :-)

Good experience with my first parcel, it was fragile and showed up without any issues. Thanks!

This is awesome forward company. I have tried different forwarder address to ship my package to Papua New Zealand, however, shipbymail is I can say best. All payments method are good, shipping method are good and shipping prices are reasonable.

Also good customer services with good communication.

I was looking everywhere for a camera that was sold out across the US when I came across it in stock in the brand's Canadian store. They could only ship to a Canadian address so I came across Shipbymail during my mail forwarder search. Within a few hours of my package being delivered to their warehouse, I got an email notification and the next day, it was on its way to me! All in all, it was a very smooth process which I would do again!

Everything was good, but my package got opened by customs and my boxing gloves have been taken out of the wrapping and I got my package back and it was not even closed.

Straightforward and reliable parcel forwarding

The shipping process went well, and a 3-shipment order was consolidated into a compact parcel that arrived super-fast in Australia by Canada Post Xpresspost International at a cost that was not much more than if I had sent it myself.
The only twist was that two of the three shipments were delivered to Shipbymail when its Vancouver office was closed (open 9am to 2pm Mon-Fri) but both succeeded on the second attempt.

Communication was amazing, service was equally great, this is my first time trusting Shipbymail and again they took great care with my package and everything arrived perfect and packaged carefully, thank you and I will be back, Liz

I was a little nervous at first! I was trying to get a suit from China, but it kept getting returned to the maker by customs. I decided to use this forwarding service, and even though it took a while, I got my product safely! I am super happy and the whole process was really easy! I will be using this service again the next time I have a big purchase!

Excellent! Definitely use again!

Love the service and my package came without any issues. I will DEFINITELY use again!

Amazing service and professional handling! I recommend everyone to use their services.

Great customer service! I was new to the service, and the representative I spoke with was very helpful!