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Rated 5 out of 5 stars

Having never imported from china directly before i was a bit worried after hearing all of these horror stories online. So i decided to contact Shippo after a google search and a lady called Phoe... See more

Rated 5 out of 5 stars

We’ve been working with Shippo for several years now and I can absolutely say they are hands down the best company we’ve worked with when it comes to importing goods into the UK, and we’ve worked with... See more

Rated 5 out of 5 stars

We've been using Shippo for a number of years to import components and they are absolutely faultless. Importing goods seemed a daunting prospect at the outset, and after one phone call to them... See more

Company replied

Company details

  1. Shipping Service

Written by the company

Shippo specialises in importing Less Than Container Load (LCL) shipments via sea freight from China into the UK for small to medium-sized businesses. For more information or to get a quote for shipping your cargo, visit Shippo now. We know that Shipping from Asia to the UK can seem daunting. Don’t have enough cargo to fill a shipping container? No problem. Part container load shipments can take time, effort and expertise. Shippo offer a service that others can’t and won’t provide. Using our sea freight import service couldn’t be easier. Just a few details from you and we’ll give you a quick and simple quote. Shippo make importing easy for small businesses in the UK who can’t always fill a shipping container. We fill in all the relevant paperwork for you, contact your supplier to make arrangements and clear your shipment through UK customs. We charge for everything with one simple all-inclusive invoice too. With Shippo you can breathe easy in the knowledge that you won’t be hit by any hidden charge.


Contact info

4.1

Great

TrustScore 4 out of 5

28 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

awful customer support

March 5, 2026
Unprompted review
Shippo Ltd logo

Reply from Shippo Ltd

Hi HHU, I believe you may have left this review on the wrong company's page. We arrange sea freight shipments from Asia to the UK. We are sometimes confused with another company with the same name. Please could you check and delete/redirect your review. I'm sorry to hear that you've received bad customer support from the company in question.

Rated 5 out of 5 stars

Super helpful

Super helpful. They take the time to explain and help at every step of the way. Would recommend!

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. Good communication.

December 31, 2025
Unprompted review
Shippo Ltd logo

Reply from Shippo Ltd

Thanks Jeremy, we really appreciate the positive review.

Rated 5 out of 5 stars

Working together with Shippo was great…

Working together with Shippo was great when I was shipping a few pallets from China. Cameron Robb was great to work with and helped guide me through the process, always quick to respond whenever I had queries.

October 1, 2025
Unprompted review
Shippo Ltd logo

Reply from Shippo Ltd

Thanks Josh, we really appreciate the positive feedback.

Rated 5 out of 5 stars

10/10 - highly recommend!

We’ve been working with Shippo for several years now and I can absolutely say they are hands down the best company we’ve worked with when it comes to importing goods into the UK, and we’ve worked with a few. There’s always someone on hand to help with any queries and Shippo simply take care of everything, making it super simple for us. Highly recommend for any businesses who import to the UK regularly.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company to deal with they…

Excellent company to deal with they keep you up to date every step of the way. We have used them 3 times now and we will use them again. We bring containers in from China and they make the process very easy.

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Import of goods from overseas

Chris makes importing of goods from over seas hassle free and takes the stress away from doing it yourself. Used before and would recommend anyone shipping goods of any size from overseas

December 6, 2024
Unprompted review
Shippo Ltd logo

Reply from Shippo Ltd

Thanks Alan, we really appreciate your great feedback.

Rated 5 out of 5 stars

Great service and delivery

Great service and delivery. We have had the pleasure to work with shippo twice in one year and they have been exceptional with their help and guidance throughout

March 6, 2024
Unprompted review
Shippo Ltd logo

Reply from Shippo Ltd

Thanks for your feedback, we really appreciate it.

Rated 5 out of 5 stars

Another hassle free shipment

Another hassle free, on time shipment from Shippo. This was the 3rd time I’ve used them and they’re always a pleasure to work with.

January 17, 2024
Unprompted review
Shippo Ltd logo

Reply from Shippo Ltd

Thanks for your great feedback Ian, we really appreciate it.

Rated 5 out of 5 stars

excellent service

Been working with Shippo for over 3 years, great service, super reliable

February 18, 2024
Unprompted review
Shippo Ltd logo

Reply from Shippo Ltd

Thanks for your great feedback, we really appreciate it.

Rated 5 out of 5 stars

Great experience

I had a pleasure to work with Karol who was very professional and knowledgeable. It was stress free for a first time importer to the UK. I was given necessary information upfront so I had enough time to get documents sorted on my side. I was kept up to date all the way long and my goods arrived to the UK as planned. Thank you again.

February 8, 2024
Unprompted review
Shippo Ltd logo

Reply from Shippo Ltd

Thanks for your great feedback, it means a lot to us.

Rated 5 out of 5 stars

Highly recommend and will use again

I had an incredible experience working with Shippo! As a new business owner importing from China for the first time I had a ton of questions which Cameron patiently answered for me- never once making me feel silly or annoying as can happen at times.

Additionally, I made a few errors whilst creating shipping plans, etc, and Chris was able to use his expertise to find solutions which would have cost me a lot of money otherwise.

Great communication, great customer service. Highly recommend and will use again.

January 8, 2024
Unprompted review
Shippo Ltd logo

Reply from Shippo Ltd

Thanks for the great feedback Ashleigh, we really appreciate it.

Rated 5 out of 5 stars

Shippo are faultlessly brilliant!

We've been using Shippo for a number of years to import components and they are absolutely faultless.

Importing goods seemed a daunting prospect at the outset, and after one phone call to them I realised that there's nothing to it. They told me everything that I needed to do, what paperwork they required, and they handled everything from there on in.

The respond quickly, they're helpful and informative, and every shipment has arrived on time and without issue.

Couldn't ask for a better company to deal with

November 6, 2023
Unprompted review
Shippo Ltd logo

Reply from Shippo Ltd

Thank you so much for such lovely feedback Sarah, we really appreciate it. It's been a pleasure working with you.

Rated 5 out of 5 stars

Excellent Service !!

It was the first time I was importing some goods from Asia so was uncertain of the process and procedures. And I have to say, I was really glad I used Shippo!!
Karol from Shippo was super excellent!! very knowledgeable about the process and documentation and very calm. Karol took time to understand my requirement and went the extra mile to make sure all my goods were cleared at port and delivered on time to my choice of destination. He even had his work phone on his non-working day to make sure my delivery went smoothly!
I would highly recommend Shippo. They do take a lot of stress away from you.
Thanks Karol, really appreciate your hard work and help :)

July 8, 2023
Unprompted review
Rated 5 out of 5 stars

I have used Shippo for over 7 years and…

I have used Shippo for over 7 years and it has been a complete pleasure. They helped me as a small start up and gave me all the advice I needed to start importing, they have always been on hand if I needed a query answered. Their customer care is second to none, it is a rare thing to find, I would not hesitate to recommend them.

February 7, 2022
Unprompted review

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