C2 Sport C5100 C2 TEE Reviews

Reply from ShirtSpace

Nov 6, 2023

Hi Jennifer,

We sincerely apologize for the inconvenience you experienced with your recent purchase, and we appreciate you bringing this matter to our attention in your one-star review. Your feedback is crucial for us to continuously improve our services and products.

It's disheartening to hear that 90% of the shirts you received were dirty, and we understand how frustrating this must have been. Please know that we take such issues seriously, and customer satisfaction is of utmost importance to us.

Our warehouse team handles a high volume of orders daily, and while they work diligently to ensure all orders are processed efficiently, oversights can occasionally occur during the picking and packing process. We want to assure you that we do offer free replacements for situations like this, and we are committed to making it right.

To address this issue and provide you with clean replacements for the shirts, we would like to reach out to you privately. Your satisfaction is our top priority, and we want to ensure that you have a more positive experience with our products in the future.

Once again, we apologize for any inconvenience you may have encountered and thank you for your patience and understanding. We look forward to resolving this matter to your satisfaction.

Sincerely,

Kourtni Williams
Customer Service Team
P: (877) 285-7606 | F: (866) 327-2831
ShirtSpace
7509 S 5th St. Suite 113-C
Ridgefield, WA 98642
www.shirtspace.com


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