Shoebox Accountancy Reviews 29

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Ok so me and my girlfriend had a tour of a small section of part of an underground street, with a guide called Gary...it was an hour long with a real good slice of history...lots of interesting storie... See more

Rated 5 out of 5 stars

A great service. Efficient and fast. Approached Mike very close to deadline for help to complete tax returns for my husband and myself. We were having difficulties as our circumstances had changed... See more

Rated 5 out of 5 stars

Shoebox has been an absolute lifesaver!! Having recently set up as a sole trader for the first time I was completely baffled & slightly worried by the accounting side of things. Shoebox has just taken... See more

Rated 4 out of 5 stars

Shoebox (formerly Contrax Accounting) has provided a very good service for several years. The systems are easy to use & the advice is clear.

Company details

  1. Accounting Firm
  2. Accountant
  3. Business to Business Service

Written by the company

ShoeBox.co.uk is changing the game when it comes to accountancy. With our innovative and forward-thinking approach to business, we provide a more comprehensive service than your typical online accountant, for almost half the cost of a high street accountant.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

29 reviews

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Rated 5 out of 5 stars

Norwich shoe box tour

Ok so me and my girlfriend had a tour of a small section of part of an underground street, with a guide called Gary...it was an hour long with a real good slice of history...lots of interesting stories of the past..short and sweet and would recommend for sure...thank you and Gary

February 23, 2025
Unprompted review
Rated 5 out of 5 stars

My accounts’ new best friend

I recently bought a property to rent out, and as it was my first time I had no idea where to start with my accounts. I called Shoebox and they were brilliant, they took me through everything in detail and made sure that I understood everything fully. I've always felt like I was in really safe hands with them, the service is so personal and excellent value for money. I'm so glad I found them and gave them a call.

May 25, 2022
Unprompted review
Rated 5 out of 5 stars

I cannot recommend Shoebox highly…

I cannot recommend Shoebox highly enough. Very professional and personal service. Mike goes the extra mile to ensure great service, he is extremely knowledgable and very personable to deal with. If you are looking for a top class accountancy firm, look no further than Shoebox.

December 2, 2021
Unprompted review
Rated 5 out of 5 stars

Expert, knowledgeable and a pro active accountancy practice

I had a somewhat disastrous few years with an accountancy firm, a colleague recommended ShoeBox to me. ShoeBox have been exemplary for me and my company not only in shaping my accounts, but providing expert and deep knowledge offering consultancy advice when called upon. Nothing is ever too much trouble a true modern forward thinking and approachable practice.

May 27, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Very responsive and professional. Ready to answer your call even out of hours which shows dedication and commitment.
Mike our accountant is a very reliable and professional person.
Overall a great experience and will continue to use them.
Highly recommended.

JAW Plumbing and Building Services LTD

May 9, 2021
Unprompted review
Shoebox Accountancy logo

Reply from Shoebox Accountancy

Hi Endrit,

Mank thanks for taking the time to leave a review. It is always nice to have such positive feedback.

Thanks

Shoebox

Rated 5 out of 5 stars

Dependable Accountancy Services

After using several accountancy services, I am happy to have found shoebox ( formally Contrax Accounting ). I get a peronalised service which has been my top priority as well as a lot of support. I'd highly recommend anyone looking for a dependable accountancy service to give them an audition.

May 5, 2021
Unprompted review
Shoebox Accountancy logo

Reply from Shoebox Accountancy

Hi Nigel,

Thanks for taking the time to leave a review and we are glad that you are feeling the benefit of the Shoebox service. We will pass your feedback on to Mark.

Thanks

Shoebox

Rated 5 out of 5 stars

I decided to leave my previous…

I decided to leave my previous accountancy company as I realised I needed a more personal service. I am very pleased I switched to Contrax(now Shoebox) and find Mark, my personal accountant, very helpful and will prompt me when I need to action something. I would highly to others.

May 4, 2021
Unprompted review
Shoebox Accountancy logo

Reply from Shoebox Accountancy

Hi Eamon,

Thank you very much for taking the time to leave us a review. We shall pass on your feedback to Mark.

Regards

ShoeBox

Rated 5 out of 5 stars

Recommended Accountant

I’ve used Contraxaccounting now Shoebox for a few years now & would definitely recommend to use. My personal accountant Mark is has been my contact since day 1 & has given great service & is readily available when required.

May 2, 2021
Unprompted review
Shoebox Accountancy logo

Reply from Shoebox Accountancy

Hi Brian,

Thank you for the review. We will pass your feedback on to Mark.

Thanks

ShoeBox

Rated 5 out of 5 stars

I am so pleased I found Shoebox

I am so pleased I found Shoebox!

Mike is always there to help, he proactively contacts me to sort things out and is always on top of things.

He also explains things so that I can understand, not in 'Accountancy speak'. I can't recommend them highly enough, in fact I have told a few of my friends about them too already.

They are honest too, if you have a conversation with you and they can't help, they will tell you.

April 30, 2021
Unprompted review
Shoebox Accountancy logo

Reply from Shoebox Accountancy

Hi Wendy,

Thank you for the review. We will pass the feedback on to Mike for you.

Thanks

ShoeBox

Rated 5 out of 5 stars

48 hours and I was up and running

I started Stitch and Burnish without a clue how to complete my accounts. I Gave shoebox a call and within 48 hours I was up and running with a much better understanding of the whole process, I can’t thank them enough for their help.

March 21, 2021
Unprompted review
Shoebox Accountancy logo

Reply from Shoebox Accountancy

Hi Mr Harding,

Thank you very much for your kind review. We look forward to working with you going forward.

ShoeBox

Rated 5 out of 5 stars

I left my previous accountant and…

I left my previous accountant and joined Shoebox. It saved me a fortune!!

March 21, 2021
Unprompted review
Shoebox Accountancy logo

Reply from Shoebox Accountancy

Hi Paul,

Thanks very much for the review. Our mantra, as I am sure you know is 'Online prices, High street service' so I am glad that you were able to make a saving with us.

Thanks

ShoeBox

Rated 5 out of 5 stars

Two Thumbs Up! - Shoebox came through.

I cannot recommend Shoebox highly enough! I was getting nowhere with the HMRC, and the clock was ticking. It seems to get harder each year to sort out my taxes, and it is challenging to keep up with all the changes. Shoebox took all of the stress away, and after speaking with James, I signed up on the spot. Shoebox is responsive, efficient and takes the hassle out of EOY accounting.

March 20, 2021
Unprompted review
Shoebox Accountancy logo

Reply from Shoebox Accountancy

Hi Rob,

Thank you very much for your review. We are glad we made a difference.

ShoeBox

Rated 5 out of 5 stars

Amazing Service

Ive been with shoebox for a couple of years and from day one I felt like I was in the right place. My accountant Gem is always there to answer even the smallest of queries. 10 out of 10

March 18, 2021
Unprompted review
Shoebox Accountancy logo

Reply from Shoebox Accountancy

Hi Chris,

Thank you so much for your review. I have passed on your feedback to Gemma :).

Rated 5 out of 5 stars

Great Service

I'm really pleased with the service I've received so far from Mike at Shoebox and would definitely recommend Shoebox to other small businesses. They took me on at the last minute, despite my accounts being a mess and Mike has been a great help in answering questions and getting things in order.

February 24, 2021
Unprompted review
Shoebox Accountancy logo

Reply from Shoebox Accountancy

Hi Mark,

Thank you very much for the kind review, it is always nice to hear that our service is appreciated.

We look forward to working with you going forward.

ShoeBox

Rated 5 out of 5 stars

Would highly recommend!!

Mike explained everything so clearly for me and made things a million times easier!! Would highly recommend!!

November 17, 2020
Unprompted review
Shoebox Accountancy logo

Reply from Shoebox Accountancy

Hi Elliane,

Thank you for taking the time to leave us a review. It is always nice to receive client feedback.

Any queries please give your personal accountant a call.

ShoeBox

Rated 5 out of 5 stars

Incredible service!

I can’t recommend Shoebox enough! My circumstances had changed but Mike took all of the stress away. He was able to answer all of my questions and sort everything out quickly and professionally.

October 20, 2020
Unprompted review
Shoebox Accountancy logo

Reply from Shoebox Accountancy

Hi Gemma,

Really pleased we made a difference.

Any queries please get in touch.

ShoeBox

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