Ordered shoes online. Received them very promptly. Very happy customer. I would recommend highly. Well done. Patricia Dublin
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Best shopping experience ever! Thank you Jennifer for your fast and excellent service. Delivery to Sweden was quick and with a clear update from the transport company. I am super satisfied, the shoes... See more
Company replied
I fell in love with some smart green Rieker boots but couldn't find them in my own country. Felt very lucky to find them at Hand Footwear and am very satisfied with everything from customer service t... See more
Company replied
Very efficient service. I ordered Lelli Kelly boots online as I live in Cork (not available locally as sold out). I received my order by courier the day after I ordered! I will definitely order fr... See more
Company replied
Company details
Written by the company
We are an independent footwear business based in Co Monaghan with stores in Carrickmacross & Monaghan town along with our website Shoe Heaven. Our small but dedicated staff are happy to help with all your footwear needs and have a wide range of brands available including Clarks, Skechers, Rieker, Tamaris & Lelli Kelly! Please feel free to contact us through the website, social media or by giving us a call!
Contact info
Ireland
- www.shoeheaven.ie
4.7
Excellent
29 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very easy online shop
Very easy online shop. Friendly and efficient staff on collection. Ensuring I tried on the sandals before I left the shop to make sure I was happy with the fit.
September 6, 2022
Unprompted review
Reply from Shoe Heaven by Hand Footwear
Thanks so much Grainne - we really appreciate your review! Kind Regards, Jennifer - Hand Footwear.
Quick delivery great service
Order a lovely pair of Boys Clarks blue and orange trainers online. Delivery was amazingly fast.
I had ordered two sizes and the return was simply through paying DHL and the return was done very quickly. Highly recommend this company
September 2, 2022
Unprompted review
Reply from Shoe Heaven by Hand Footwear
Thank you for the lovely review Leontia - delighted that the trainers are working out well for you! Look forward to seeing you back on the website soon :) Kind Regards, Jennifer - Shoe Heaven by Hand Footwear.
Shoe Heaven were excellent to deal with
August 30, 2022
Unprompted review
Reply from Shoe Heaven by Hand Footwear
Thank you Mary - hope to see you back on the website in the future! Kind Regards, Jennifer - Shoe Heaven by Hand Footwear.
Highly recommended for hassle-free online shoe shopping
Excellent speedy efficient service from order acknowledgement to delivery. Competitive price and free delivery too. Highly recommended. I had been searching for this particular sandal in my size and was delighted to find it at shoeheaven.ie. Unfortunately after wearing the sandals for a few hours I developed an enormous blister, so the jury is out as to whether the sandals are were a successful purchase or not - but that's nothing to do with Shoe Heaven!
August 29, 2022
Unprompted review
Reply from Shoe Heaven by Hand Footwear
Thank you for the lovely review - hopefully with a bit of wear the sandals will stop causing issues. I see that they were Rieker sandals and they are usually a safe bet. Kind Regards, Jennifer - Shoe Heaven by Hand Footwear.
Online order was processed smoothly and…
Online order was processed smoothly and shoes arrived quickly. Would definitely recommend, completely hassle-free which is what you want when shopping online!
August 23, 2022
Reply from Shoe Heaven by Hand Footwear
Thank you so much for the great review Cheree - we really appreciate it. Kind Regards, Jennifer - Shoe Heaven by Hand Footwear.
Great shoe and bag shopping experience!
Great shoe and bag shopping experience!
A shout out to say thank you so much to Maria in the Henry Street store who was so helpful when choosing shoes and bag to complete my outfit for my son’s wedding in June. I ordered my size online and am very happy with the prompt delivery, received today.
My favourite shoe shop, I always find something I like. Thank you!
May 7, 2022
Unprompted review
Reply from Shoe Heaven by Hand Footwear
Hi Anne - As much as we love a good review, we're just double checking if you have the right shoe shop in mind? We don't have a store in Henry Street, we are based in Co Monaghan with stores in Carrickmacross (Main Street) and Monaghan town (Market Street).
Many Thanks,
Jennifer - Hand Footwear.
This shop was absolutely amazing to…
This shop was absolutely amazing to deal with from start to finish. I am at the other end of the country down in Waterford city but that wasn't a problem at all. Speedy service. I had both pair of shoes within 24/48 hrs. I spoke to staff who were most helpful and the manager Jim was so kind and helpful also.
I wish all online shopping was as successful as this.
I will definitely buy from this shop in the future and would highly recommend them also.
Melanie
April 25, 2022
Unprompted review
Reply from Shoe Heaven by Hand Footwear
Thanks so much for your lovely review Melanie - we really appreciate your comments and hope to have you back on the website in the future! Jennifer - Shoe Heaven by Hand Footwear.
Shoes arrived quickly & are lovely on…
Shoes arrived quickly & are lovely on my little boy. Good customer service
December 23, 2021
Unprompted review
Reply from Shoe Heaven by Hand Footwear
Thank you for the lovely review - delighted that you were happy with your purchase!
Ordered my trainers they arrived 5 days…
Ordered my trainers they arrived 5 days later.Delighted.
August 9, 2021
Unprompted review
Reply from Shoe Heaven by Hand Footwear
Thanks so much Marion - hope you are enjoying your trainers! Jennifer - Shoe Heaven by Hand Footwear.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.