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shoezone Reviews 

33,288
•
TrustScore 4.5 out of 5

4.5

Shoe Store
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Review summary

Created with AI, based on recent reviews

Considering 3,602 reviews, reviewers overwhelmingly had a great experience with this company. People truly love the incredible value offered here, frequently mentioning that the footwear is well-made, stylish, and available at very affordable prices. Consumers also highlight the exceptionally fast delivery service, noting that online orders frequently arrive the very next day without experiencing any trouble or extra hassle. However, some customers also noted occasional issues regarding incorrect sizing or unexpected delivery delays that caused minor frustration. A few people mentioned that certain packages took longer than initially promised to arrive or that items occasionally did not match the expected measurements at all.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting that items are well-made and comfortable for... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting the convenience of free... See more

Order

Users describe positive interactions with order, highlighting how easy the website is to navigate and how... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are well-made,... See more

Price

Customers had positive experiences with price, consistently reporting excellent deals, affordable options,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My husband loves these slippers, great product, well made and not expensive either. Shoe Zone has always been our go to as they always provide great service online and in store. Good quality products... See more

Rated 5 out of 5 stars

Yesterday I visited Shoezone on Newport, Isle of Wight. The staff were very friendly and helpful. I ordered a pair of sandals as I was told they would arrive the following day. I not only received co... See more

Rated 5 out of 5 stars

Great prices especially on the mix & match range. Nice selection for both boys/girls makes ordering easy. Fast & free delivery big bonus! Have used multiple times & will continue too.

Rated 5 out of 5 stars

A great range of brands, many at sale prices, and an impressive delivery service too! Having found a limited number of sandals on the shelves of local stores, I ordered a pair of Skechers ' slip... See more

Company details

  1. Shoe Store

Written by the company

Shop online today at www.shoezone.com for all the latest footwear trends available at our fantastic low prices. We have a huge range of styles for the whole family, from shoes and boots to wellies and slippers, there really is something for everyone to suit all budgets.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

33K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 77% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(33,288)

3,403 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I visited my local Shoezone yesterday…

I visited my local Shoezone yesterday in Coventry the shoes i chose were not in stock in my size the assistant ordered them for me and said they would be delivered next day free. Sounds too good to be true but at 9.15am next morning they were delivered by a very friendly and polite Evri driver. Will def use this service again. Excellent

September 7, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Shoe Zone

Excellent service from Shoe Zone, as always. Lovely shoes at a great price, with next day delivery. My order was even delivered on a Sunday ! Very happy with the quality, price & service provided by Shoe Zone.

September 6, 2026
Unprompted review
Rated 5 out of 5 stars

Love this company and its range of…

Love this company and its range of styles, brands and prices - something for everyone. Particularly like the hush puppy range for me. Delivery was very fast/efficient and they have great offers/vouchers.

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Good customer service

I had an issue with my delivery, but the customer service team resolved it quickly and efficiently. I’m very pleased with how promptly they dealt with the issue and appreciate their help. Excellent service!

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

I finally found a pair of slippers I…

I finally found a pair of slippers I can wear! without discomfort. So ordered more of the same. The Ballerina pumps are no good they hurt my feet, not the shoes fault, I have arthritis, and trying to get foot wear that is comfy is nearly impossible. But these slippers are fantastic.

September 7, 2026
Unprompted review
Rated 5 out of 5 stars

EXCELENT SERVICE

EXCELENT SERVICE. Slippers were lovely, good quality,
great fit and very comfortable. 2 day free delvery'
What more could any one want!!

September 1, 2026
Unprompted review
Rated 4 out of 5 stars

I purchased 2 items

I purchased 2 items , a pair of mule slip on slippers they fit like a glove.
Then a pair of XL pink & navy blue trainers , unfortunately it can not even get my foot in them.
If you have a wider foot these trainers are not suitable..

September 4, 2026
Unprompted review

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