Shop4Furniture Reviews 

50
TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

Ordering easy on-line but had to wait several weeks for a dining room table delivery. Arrived on day stated but table damaged in 5 places. Call made reporting faults same day backed up with e-mail,... See more

Company replied

Rated 5 out of 5 stars

After moving to an Apartment, we went on line to order all our furniture. We have had Caxton Dining Room Furniture with matching items, and a Washington Suite, made by Ideal upholstery. Eve... See more

Rated 5 out of 5 stars

I wanted to buy two new sofas to match a reclining chair I had purchased a few months earlier, so the style, colour and manufacturer were already decided. I therefore shopped around online and this su... See more

Rated 5 out of 5 stars

Great service. Staff very helpful. Goods arrived when I was told they would. Delivery men very polite and helpful. Would use this company again and definitely recommend them to family and friends. Pri... See more

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Living Room Furniture Store

Information provided by various external sources

Browse our broad range of bedroom, dining & living room furniture including sofa beds, dining tables, beds, chairs, home office furniture, leather furniture & more. Order online or call 01392 447451


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

50 reviews

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4.6

All reviews

(50)

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Rated 5 out of 5 stars

Highly Recommended

Service 1st class from order to delivery. I was kept informed at all times of the anticipated delivery time from start to completion. Goods arrived, on time, perfect and much cheaper than I could buy elsewhere.

July 4, 2013
Unprompted review
Rated 5 out of 5 stars

Fast, Efficient with Excellent Back up

Product delivered two weeks earlier than forecast and arrived on the day and time advised which meant not hanging around all day. A small problem when trying to
fit the drawer handles was dealt with speedily and efficiently. Good on price as well.

July 4, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent, trustworthy and cheapest prices.

I have used this Company on two occassions for a number of Caxton items. Both times this Company has been very helpful, professional, provide excellent service and value for money. I had a couple of issues with an item, which wasn't this Company's fault, but they dealt with the problem no questions asked and I received replacements in good time. I couldn't recommend this Company highly enough, 1st class which is a lot to be said these days.

June 25, 2013
Unprompted review
Rated 5 out of 5 stars

The sofas were ready for delivery when expected and came when promised

I was a bit nervous about e-mail shopping with a company of whom I had never heard, but their customer services people were always courteous and helpful and the sofas were delivered when I asked for them and on time. It was a shame that they were manufactured in Colchester, about 20 miles away from where they were to be delivered to us, but the system obviously required them to be delivered from the factory to Swindon and then back to us - a round trip of around 200 miles; such a waste of time and fuel.

April 3, 2013
Unprompted review
Rated 5 out of 5 stars

Spot on Service

This company performed exactly as it sais on the tin! They delivered what I wanted, when I wanted it and at a competitive price. Will use them again

April 2, 2013
Unprompted review
Rated 4 out of 5 stars

excellent service and quality

being old i find the bedroom furniture is easy to move around with the castors and not having to put it together is great ready assembled furniture is hard to find at a decent price the delivery boys were very nice young boys very helpful in all a good company to shop with

March 28, 2013
Unprompted review
Rated 4 out of 5 stars

the outside looks good

The furniture we ordered did finally arrive after some chasing on a couple of occasions, from the outside it looks really good but as soon as you open the drawers you realise that it is made from cheap softwood which has had a quick dip in some watered down paint but the outside finish is pleasing on the eye.
The drawers don't slide that well and make a grating noise when opened, due to the roughness of the runners, I had to sand some extra paint off so it fitted together properly.
I would not reccommend this manufacture to people as the price we payed, I did expect a lot more in terms of quality.
A star rating for the furniture would be 2 out of 5.

March 28, 2013
Unprompted review
Shop4Furniture logo

Reply from Shop4Furniture

Could you let us know which furniture it was that you rate so low as if there is an issue we are unaware of then its highly likely that we will not continue to list and sell that range.

Rated 5 out of 5 stars

What a brilliant company

I phoned this company to enquire about swivel reclining chairs and the sales person could not have been more helpfull. The price was very competitive compared with our local suppliers. After the salesman gave me a price for one i then aked him because we were going to purchase four chairs would we get further discount and he quickly replied yes i will knock another £20 off the total price. The delivery was first class and the assembly was so simple. I am now the owner of first class furniture that everyone has admired when they walk into the conservatory. If you are thinking of using this web site dont hesitate as believe you me you wont be disappointed.

March 27, 2013
Unprompted review
Rated 5 out of 5 stars

Really good service!

Very helpful staff. Wrong item sent, Spoke on the telephone, Sorted out the the problem. in no time. Would highly recommend Shop4Furniture!

March 27, 2013
Unprompted review
Rated 5 out of 5 stars

bedroom bliss

we purchased the vespa range in beech, and what a surprise,having had a bad experience with a well known catalogue company we did not know what to expect,should not have worried.the delivery was in the time specified and the couriers were very good and profesional taking all the wardrobes and chests to an upstairs bedroom,even though access was not easy.the furniture itself is of a very high quality,well made,and very sturdy.should have purchased from shop4furniture in the first place as their furniture will last a lifetime.we also purchased a recliner chair with accessories in the same matching upholstery,which came from sherbourne upholstery,superb chair,so comfortable i have extreme trouble getting up from it.

March 27, 2013
Unprompted review
Rated 4 out of 5 stars

Good service with no problems. I would shop here again.

The staff were very helpful. The only thing which stopped me from giving it 5 stars was that the delivery men were a bit reluctant to unpack the furniture so that I could inspect it. They did this for me but said that it was not usual, which is not what I expected. Apart from this, everthing went without a hitch.

March 27, 2013
Unprompted review
Rated 5 out of 5 stars

fast on time delivery, competative prices, quality service.

surfed many sites on the web for this piece of furniture, checked local stores that sold the same piece, decided to go with Shop4furniture, good easy web site to navigate, clearly displayed costs and prices, delivery quicker than local stores, (I had viewed this piece locally) extremely well protected for transport, delivery guys placed it in the room I wanted and waited patiently while I checked for damage, so well protected no damage at all, would certainly recommend to anyone looking for any furniture.

March 26, 2013
Unprompted review
Rated 3 out of 5 stars

No problems with goods just lousy delivery!

Ordered a footstool, but it was delivered by the rudest delivery ever. When we complained, promised a credit against future order but still waiting. This was 2012 and just received this review!

March 26, 2013
Unprompted review
Shop4Furniture logo

Reply from Shop4Furniture

Sorry to hear you havent received your credit but if you check your emails we have corrected that. On the delivery side we are sorry the third party delivery man was rude and, after checking which company delivered to you, we can confirm we no longer use them.

Rated 5 out of 5 stars

Always available when we had a query

I always found that if I had a query I could phone them. We got on first name terms and they were always positive replys. They kept us uptodate with whatever was happening and were spot-on when it came to delivery.

March 26, 2013
Unprompted review

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