Shopbellavalentina Reviews 

42
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

The dress was low quality material and not very pretty at all. You could likely get the same dress from an Urban Planet store for $19.99. I was expecting it to look like the photos and it didn’t. Also... See more

Rated 1 out of 5 stars

Absolute scam!!!!! I cancelled my order within two hours as I read so many bad reviews I received an e-mail from them saying they would refund my $380+ within 10 business days and I received nothing b... See more

Rated 1 out of 5 stars

THIS COMPANY IS A SCAM!!. They just took the store down. Made the purchase on 12/11, never received the merchandise. Called multiple times and sent multiple emails. Finally got an email response from... See more

Rated 1 out of 5 stars

COMPLETE SCAM! STAY AWAY STAY AWAY!!!!! They took my money on 12/13 from my PayPal account, under the name of "Kami AG" and never sent the merchandise despite NUMEROUS REQUESTS. Total con artists.... See more

Company details

  1. Women's Clothing Store
  2. Clothing Store

Information provided by various external sources

Bella Valentina is a High Fashion Women's Clothing retailer that specializes in designer trends & styles for women of all sizes. We carry petite to plus size which provides looks from prom, special occasion to casual and cocktail. We are based in Los A...


Contact info

1.5

Bad

TrustScore 1.5 out of 5

42 reviews

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No history of asking for reviews

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1.5

All reviews

(42)

1 review in the last 12 months

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Rated 1 out of 5 stars

Scam site

Scam site. Ordered item and 2 weeks later they cancelled it due to “no longer in stock” then issues me store credit only. I filed and won my PayPal dispute claim. Do not buy anything here!!!

February 11, 2024
Unprompted review
Rated 1 out of 5 stars

Scam site

Emailed me to state the skirt I ordered was not in stock. I requested a refund from the company and they have not replied for weeks. I escalated my claim to PayPal now.

November 26, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM WEBSITE

SCAM WEBSITE

I ordered a pair of pants for the holidays
After 2 weeks with no shipment I contacted them to be informed that the item is “a little delayed” and wouldn’t arrive on time (I realize now it was never arriving and she was just trying to stall).

I asked for the order to be cancelled and she agreed but never sent a refund. Follow up emails were not answered. Thankfully I used PayPal to pay so I opened a dispute and am now waiting for PayPal to claw the money back.

This site needs to be shut down.

December 1, 2023
Unprompted review
Rated 1 out of 5 stars

Do not shop here

Do not shop here! I bought 4 different items and 2 of them were wrong and completely different from the photos on the website. When I reached out I got no response. Plus she doesn’t send your items on time, I had to reach out to her after 2 weeks and she finally sent the items.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

I ordered 12 gowns for my wedding in a…

I ordered 12 gowns for my wedding in a range of sizes for my bridesmaids. Got them all in the same shipment writhing about a week. The quality was perfect! I loved how the live chat rep helped me pick out the correct sizing and colors. I will definitely order from them again. I was afraid at first with the reviews but my order was perfect and didn’t have any issues contacting them. Definitely read the policies and live chat with them if you have questions… my transaction was seamless!

October 10, 2023
Unprompted review
Rated 1 out of 5 stars

This company is a total scam

This company is a total scam. They never ship your item and then they give you store credit that you can spend on another item that they will never ship. DO NOT MAKE MY MISTAKE, DO NOT ORDER FROM THIS COMPANY.

October 7, 2023
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM

THIS IS A SCAM. MY FRIEND LOST $600 AND NEVER RECEIVED HER DRESSES. THEY NEVER GAVE A REFUND. DO NOT BUY FROM THIS UGLY PLACE. THEY ARE NOT EVEN FROM LA. IT’S AN EMPTY WAREHOUSE IN GEORGIA. THEIR # DOES NOT WORK. SCAMMMMMMM!!

August 26, 2023
Unprompted review
Rated 1 out of 5 stars

I wish they would just shut these…

I wish they would just shut these businesses down for false advertisement. These people are crooks. The shirts are NOTHING like what they show in pictures, and the material is as cheap as I’ve ever seen. These sellers should be ashamed of themselves for stealing from people.

April 24, 2023
Unprompted review
Rated 1 out of 5 stars

Frauds, buyer beware.

I bought a bridesmaids dress in December 2022. It never arrived, they told me they sent me another one. It never arrived. Desperation, I was emailing them asking where was my dress because I had to be a bridesmaid in a wedding. They just ignored me. Months after I made a complaint with my credit card company and the investigation was about close, they emailed me telling me they had given me a refund. I think this company is a scam, buyer beware! They also haven't replied to the credit card company so super dodgy, thank goodness for insurance.

February 1, 2023
Unprompted review
Rated 1 out of 5 stars

One star is a far reach!

One star is a far reach!! Definitely got dooped and paid $78 for a robe that was sold on on Amazon for $25. I didn’t mind paying for what I wanted. They sent me a completely different robe different color and wanted me to pay more to send it back, when the item was still available on the website. What if it happened again.. what a shame they should be put out of business im so mad at myself for not reading the reviews on the seller first

March 29, 2023
Unprompted review
Rated 1 out of 5 stars

Save yourself the headache

Save yourself the headache and disappointment. I wish I had read reviews. I ordered a jumpsuit that was delayed “due to high demand”. When I finally received it I was dissatisfied with the quality and fit. The fabric looked and felt cheap. It was supposed to be belted at the waist and the waistline was very high like an empire waist. I immediately requested a refund and address for a return. I found I could not get a full refund; only a store credit. So I’m forced to buy something else that probably looks cheap and also doesn’t fit right?

December 1, 2022
Unprompted review
Rated 1 out of 5 stars

Absolute scam!!!!

Absolute scam!!!!! I cancelled my order within two hours as I read so many bad reviews I received an e-mail from them saying they would refund my $380+ within 10 business days and I received nothing back and they have ignored any follow up correspondence. Don’t buy anything from this company!!!!!!!!!

August 16, 2022
Unprompted review
Rated 2 out of 5 stars

Quality doesn't compare to legit clothiers

After reading reviews of this site, I didn't expect to get my order at all. I actually got it, got the right thing, and got it more or less on time. But because I was wary after placing my order, I ordered the same type of thing from TJ Maxx just to be sure I would get what I needed. Well, I ended up with two red pencil skirts, but I have to say that when compared for quality, well there is no comparison. The one from TJ Maxx is lined, well-sewn, made with a sturdy fabric in a rich color. The Bella Valentina skirt is chintzy. It's thin, shiny fabric, not lined, poorly sewn, hangs weird and shows everything underneath. The only saving grace was that it was stretchier so fit better, still it looks pretty crappy. I wore it one day and felt insecure about the fit because it was so cheap, thin and clingy. I would not order anything from this company again based on the poor quality of the item.

October 6, 2022
Unprompted review
Rated 1 out of 5 stars

This company is a complete sham!!!

This company is a complete sham! Do not order from them! The items never arrive and the quality is China’s worst! You don’t receive the items and they don't refund money! Someone needs to shut them down immediately!

July 28, 2022
Unprompted review
Rated 1 out of 5 stars

Wrong dress size sent from what I ordered

I ordered a dress and received the incorrect size from what I ordered. I was advised the dress tends to run small which is why the next size up was shipped. As a customer who is purchasing, The size that I ordered should be the size I receive. I don't understand as a company how the decision is made to send a bigger size from what the customer has ordered. What is the purpose of a customer using the Size Chart that's provided on the website if it's disregarded with another size being shipped out?

I was told this company does not provide return labels & if I return the dress USPS is recommended. However when I emailed the company asking if I would be reimbursed for shipping being that the wrong size was sent from what I ordered I never got a response via email.

My 1st experience purchasing from this website hasn't been a successful outcome receiving the wrong size which is unfortunate. This company website has beautiful dresses. I had every intention to purchase more dresses but unfortunately I will not continue to do business with this company.

January 25, 2022
Unprompted review
Rated 1 out of 5 stars

Scammers!…

They are scam..the clothing doesn't look like the pictures..going to report to FTC..they claim to be in LA. when infact they in Georgia..do not purchase anything from this company!!

November 30, 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY!

DO NOT BUY FROM THIS COMPANY!! The products look nothing like the picture! The items were 4 times too small, no tags on the clothing. The dress was thrown in a box with not receipt or tags on the item. The seams looked like they were sewn by a kid. You can’t get your money back.. only exchange.

April 19, 2021
Unprompted review

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