Everything was perfect—shipping to Italy was even faster than expected and quicker than stated on the website. The packaging was excellent, and I even found two Funko Chase figures, so I’m more than s... See more
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Was a bit unsure how my package would arrive but the funko was packaged up amazingly with enough support and wrapping, and they used a sturdy box. Outstanding work compared to other sellers! And the p... See more
This is my 2nd time ordering from SFG during a 3 for 2 deal. Last time I had to wait a while, due to the unexpected success of the offer. This time however my package arrived within 4 days, despi... See more
I purchased items through a pre-order promotion. During the waiting period, the shop actively informed me about any delayed releases. Whenever I had questions, the support team was always quick to res... See more
Company details
About ShopForGeek
Written by the company
Créé en mai 2016, ShopForGeek est LA référence en matière de vente de produits dérivés.
Dans un monde où la pop culture bat son plein grâce au développement incessant des médias et des nouvelles licences, ShopForGeek s’inscrit comme un acteur incontournable de ce milieu en proposant un catalogue de produits sans cesse étoffé.
Véritable « label de qualité », ShopForGeek veille à répondre aux besoins de consommateurs en quête de repères et de conseils. ShopForGeek, c’est « The place to be » pour vivre la pop culture. Un lieu où vous pouvez trouver absolument tout ce que vous avez toujours rêvé d’avoir.
Avec plus de 17.000 références en stock issues des plus grandes licences, ShopForGeek dispose du plus grand choix de produits officiels de qualité.
Que ce soit dans nos magasins en Europe ou sur notre boutique en ligne, retrouvez les plus grandes licences du moment comme Disney, Marvel, Star Wars, Harry Potter, One Piece, Demon Slayer, ou encore Naruto et de grandes marques comme Funko, Loungefly, Banpresto, Iron Studios, ou Prime 1 Studio.
ShopForGeek propose également un catalogue de plus de 3000 livres POP cultures et mangas, de quoi satisfaire tous les goûts.
Un achat chez ShopForGeek ? Ce sont des "Geekpoints" de gagnés à chaque fois ! Ces derniers peuvent être échangés contre des bons d'achat équivalent à 5% de remise.
Sur notre boutique en ligne, la livraison est offerte à partir de 39 euros d'achats.
Un service client à votre écoute !
Written by the company
- Notre service client est disponible pour vous accompagner dans vos achats et en cas de problème avec un article ou une livraison à domicile/point relais. Nous vous garantissons une réponse aux mails sous 24h ouvrées, du lundi au vendredi (hors jours fériés).
Nos garanties !
ShopForGeek vous propose une livraison de qualité, soit via des colis renforcés par bulles d'air, soit sur palettes pour les articles de plus de 600 euros. Vous profitez également de notre système de fidélité permettant une remise de 5% sur vos achats, de nombreuses promotions tout au long de l’année et d'un service client performant.
Contact info
Avenue Zénobe Gramme 19, 1300, Wavre, Belgium
- +32 (0)10.24.74.78
- client@shopforgeek.com
- www.shopforgeek.com
GEEK DEALS - Jusqu'à -50%
4.9
Excellent
22K reviews
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I was very satisfied with the fast…
I was very satisfied with the fast shipping, secure packaging, and the bonus product. I'll definitely be using your service again in the future.
July 26, 2025
Everything perfect
Everything perfect! The funko I ordered arrived fast and it was in perfect conditions and perfectly shipped! I didn't have any issue at all! I recommend!
July 14, 2025
Magasin au top
Personnel accueillant et souriant disponible magasin très propre et très bien rangé
July 17, 2025
Purchase awesome delivery charge not so..
I had no complaints with my purchase it was my first time I ordered from you all so thank you for that...the only issue I had was how much delivery was...it was the same amount as my purchase...I hope that can change so I can buy more from you....
July 4, 2025
The Funko pop figure of Courage the…
The Funko pop figure of Courage the cowardly dog(limited edition) is absolutely gorgeous, well packed and it came fast. Thank you!
July 11, 2025
Unprompted review
First time ordering from this site
First time ordering from this site. I’ve ordered 2 mugs and a funko pop. When my order arrived I noticed that the holders were damaged and so I send a mail to Shopforgeek. They have fixed this problem by sending new mugs. I’m very happy about their fast response. I will definitely order again from them!
June 25, 2025
Experience was great
Experience was great, put a pre order and few months ago and got my package without any issue a few weeks after release.
June 22, 2025
Very good selection of articles
Very good selection of articles. After ordering, my Gundam came fast and well packed. I'm sure I'll buy again at Shop for Geek.
June 12, 2025
Fast shipping!
June 15, 2025
Reliable shop, fast shipping
I placed a pre-order on 6 action figures; I already received 4, and they confirmed that the remaining 2 would also benefit from free shipping to Germany (even though the total value falls under the relevant threshold for free shipping).
June 13, 2025
good packaging and fast shipping
June 10, 2025
On peut trouve plein de belle choses…
On peut trouve plein de belle choses pour faire plaisir je reviendrai dans le magasin sa ses sur
June 3, 2025
Awesome!
I purchased the Goofy Movie Max Powerline Loungefly Bag and it arrived in 18 days to Australia! :) In perfect condition, packaged extremely well. Thank you so much!
May 15, 2025
Unprompted review
TOP service
Order made and the delivery was really fast. TOP! I really recommend this shop
May 23, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Unbelievable: My paid order was given to someone else. Cold, inflexible customer service.
I ordered a limited edition Funko Pop from ShopForGeek. Due to a simple mistake in the postal code (just one digit), the package was returned. The street, house number, city and country were all correct.
I immediately contacted customer service, asking for the item to be resent.
I was even willing to pay for the shipping again.
I never asked for anything for free.
Their answer? No. Absolutely not.
According to Cassandra from customer service, since the item is “out of stock,” it cannot be resent.
But then they admitted that once the parcel returns, it will be given to another waiting customer.
Let me be clear: the item I paid for will be resold to someone else.
That is absolutely insane.
They will have the product physically back in their hands — the one I paid for — and instead of giving it to me (the original buyer), they will refund me (minus a fee!) and give it to someone else.
No flexibility. No empathy. No basic logic.
Customer service, especially Cassandra, treated me like an inconvenience, not a person. I was never heard — only copy-paste policies thrown at me.
This experience was insulting. And it shows how little this company cares about its customers once the money is paid.
Never again.
And I strongly encourage others to think twice before buying from this shop.
Thank you for your response — but there is no misunderstanding here.
There’s just one fact: I paid for a product, asked to receive it, and you gave it to someone else.
Yes, I made a mistake in the ZIP code. But:
• The rest of the address was correct.
• The parcel was not lost — it was traceable and returning to you.
• I never asked for anything for free.
I clearly stated multiple times: “I’m willing to pay for shipping again, please don’t refund me — just resend the item.”
You denied that request purely based on company policy, and handed my product over to another customer.
That’s what’s truly absurd — not my one-digit error.
Customer support (especially Cassandra) was cold, rigid, and repeated the same automated message without ever actually responding to my request.
No, I did not ask for postal systems to be changed.
I simply asked to receive what I paid for, especially since it was coming back to you — and you refused.
To me, this was handled with zero flexibility, zero empathy, and zero care for the customer experience.
Anyone reading this can see that clearly now.
May 19, 2025
Unprompted review
Reply from ShopForGeek
Hello Sofia,
We would like to come back to your review published on Trustpilot in order to put the facts into context, as some of the elements mentioned seem to be the result of a misinterpretation on your part, and this despite the exchanges already provided by our customer service (7 explanatory e-mails to date).
Your order was placed on May 8, 2025 at 2:18pm and shipped the same day at 4:40pm to Italy.
On May 15, the parcel was returned by the Italian Post Office, due to a zip code error in the delivery address you entered yourself, as you acknowledged in your messages.
We have explained to you on several occasions that this type of error has a direct impact on delivery: an incorrect zip code redirects the parcel to an inappropriate region or sorting center. In this case, the postal services - whatever the nationality - systematically return the parcel to the sender.
Our customer service team has remained available, responsive and courteous throughout our dealings, detailing the carriers' standard procedures. These procedures cannot be modified to suit individual customer preferences, even in the event of a customer input error.
You have expressed the wish that our team should correct this type of error automatically, for every possible customer error, or that the postal services should adapt their delivery to customer errors. Unfortunately, this is neither technically nor legally possible. It is the responsibility of each customer to provide a complete and correct address when ordering, in order to guarantee correct delivery.
As indicated on our website, in the event of an incorrect address or failure to collect a parcel, it will be returned to the sender. Once the parcel has been received by our head office, we will proceed to reimburse the order, after deduction of the return handling fee of €3.99, as specified in our General Terms and Conditions of Sale. These conditions apply equally to all our customers and are not options that each customer may or may not select.
We would like to emphasize that it is never our intention to unreasonably withhold your payment. Cancellation of an order due to an address error cancels the sale: no profit is generated for our company. We even assume part of the costs incurred by this return.
The product you ordered was in high demand. In line with our policy, a cancelled order immediately releases stock for the benefit of the next customer in line. This is to avoid unjustified stock-outs, particularly in stores.
Finally, at no time has our customer service team ever used discourteous or inappropriate language against you. Our answers have always been formulated with respect and according to the rules imposed by our logistics partners.
We invite you to be vigilant when placing your next order, by carefully checking your delivery details, whatever the e-commerce site concerned.
Should you have any further questions, please do not hesitate to contact us.
A very good day to you,
Best regards,
The SFG Online team
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