Until recently I would have given 5+ stars . Recently I have received 2 packages that were disappointing. First was an order with 3 close out mini helicopters and along with no packing or packing slip... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Honestly, I have cancelled my streaming services because of SHOPLC!! I have had more enjoyment watching the Hosts and bidding on auctions than I ever experienced watching HBOMax. Granted the auctio... See more
Company replied
I totally LOVE shop LC because they have a very wide variety of products at great prices and the ordering process is very quick and simple ! Plus the items I have received so far are always of very ni... See more
Company replied
I recently had an excellent experience with a customer service representative. I had been receiving several notifications in 1 day regarding an item I was interested in, althought at a lower price. Sh... See more
Company replied
Company details
Written by the company
Shop LC, originally launched as The Jewelry Channel in 2007, later evolved to The Liquidation Channel in 2008, reflecting our commitment to offering incredible value. In 2017, we rebranded to Shop LC (Low Cost)—a name that truly represents what we deliver to our customers daily: a unique opportunity to shop quality products at exceptional value. At Shop LC, we offer much more than just jewelry. Our curated collections include beautiful jewelry, trendy accessories, home décor, skincare, makeup essentials, and more—all backed by our Lowest Price Guarantee. Whatever your style or need, you'll find something that fits your personality and budget. We are driven by our mission of Delivering Joy, providing an engaging shopping experience through daily deals, $1 online auctions, top picks, new arrivals and exciting promotions. Every purchase makes a difference. Through our Your Purchase Feeds Program, each item you buy helps provide a nutritious meal to a child in need in the U.S. and India, with the support of Akshaya Patra and No Kid Hungry. Visit shoplc.com and discover a world of amazing products at unbeatable prices!
Contact info
100 Michael Angelo Way #400, 78728, Austin, United States
- 877-899-0078
- customerservice@shoplc.com
- www.shoplc.com
4.3
Excellent
34K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Shop LC
We are pleased to hear that your order arrived safely and met your expectations. Thank you for sharing your positive feedback with us!
Shop LC
Reply from Shop LC
We are so glad to hear that the missy size tops fit you perfectly and are comfortable for your walks. Thank you for sharing your positive feedback with us.
Shop LC
Love the products
Love the products. Some are exactly like the website some not so. For the most part very satisfied
November 4, 2026
Reply from Shop LC
We are glad to hear that you love our products and are very satisfied for the most part. We also appreciate your feedback regarding the appearance of some items compared to the website, as we always want to ensure our product images are as accurate as possible. Thank you for sharing your experience with us.
Shop LC
Reply from Shop LC
We are so happy to hear that you love all of your pieces! Thank you for sharing your wonderful feedback with us. We truly appreciate your support.
Shop LC
Reply from Shop LC
Thank you for your feedback. We understand that it can be difficult to evaluate an item before having the opportunity to open and inspect it.
We attempted to contact you but were unable to reach you and left a voicemail. Once you have had a chance to review your necklace, please feel free to contact us if you have any questions or concerns. We would be happy to assist you.
If you have any issue or query, please contact our 24/7 Customer Care Team via live chat, at 877-899-0078, or by email at customerservice@shoplc.com. We’ll be happy to assist you. Thank you for choosing Shop LC
I sent emails
I sent emails, text messages and my address was never updated, I never received my shipment, I’ll never order from you again
November 3, 2026
Reply from Shop LC
Thank you for sharing your feedback. We sincerely apologize for the frustration this experience has caused. We tried to reach you by phone but were unable to connect and left a voicemail. Upon review, your package shows as delivered on November 2. If you have not received the shipment or are experiencing any issues with the delivery, please contact us so we can further investigate and assist you.
If you have any questions or need assistance, please contact our Customer Care Team via live chat, call 877-899-0078, or email customerservice@shoplc.com. We will be happy to help.
Reply from Shop LC
We are glad you enjoyed your experience with our silver jewelry. We appreciate your positive feedback.
Shop LC
I really love shopping at ShopLC
I really love shopping at ShopLC. Shop LC has really great prices on Jewelry and other stuff. I have bought a lot from should since I have been with them in 2017. Thank You ShopLC.
October 30, 2026
Reply from Shop LC
We are so pleased to hear that you love shopping with us and appreciate our great prices on jewelry and other items. Thank you for your wonderful loyalty and support since 2017.
Shop LC
Reply from Shop LC
We are so pleased to hear that you found our ordering process simple and that you are happy with your lovely new item. Thank you for taking the time to share your wonderful feedback with us.
Shop LC
Jewelry that includes semi precious…
Jewelry that includes semi precious stones, lab created diamonds, moissanite etc is well within financial reach, also stainless steel pieces that are very artistic, such as rings, bracelets and chains that last a long time and keep their luster are very desirable.
November 3, 2026
Reply from Shop LC
We are so glad to hear that you appreciate our budget-friendly selection of semi-precious stones, lab-created diamonds, and moissanite. It is also wonderful to know that you find our artistic stainless steel pieces to be durable, lustrous, and highly desirable additions to your collection.
Shop LC
Reply from Shop LC
We appreciate your positive feedback! We are so glad to hear that you are happy with the rapid delivery and the great quality of our products.
Shop LC
I bid on a purse
I bid on a purse that started at dollar won final bid very easy instructions on how to bid and very prompt in delivery and packaged extremely well beautiful purse as described very fun sight with a lot of good stuff
August 25, 2026
Reply from Shop LC
We are so happy to hear that you had a great experience bidding on our auction site and found the process so easy. It is wonderful to know that your beautiful new purse arrived quickly, was packaged securely, and matched the description perfectly.
Shop LC
Reply from Shop LC
Thank you for the review! We truly appreciate your feedback. Thank you for shopping with Shop LC. Have an amazing day!
Reply from Shop LC
Thank you for the review! We truly appreciate your feedback. Thank you for shopping with Shop LC. Have an amazing day!
I think Shop LC is amazing with all te…
I think Shop LC is amazing with all te products that they sell
October 21, 2026
Reply from Shop LC
We are so pleased to hear that you think our company is amazing and enjoy the wide variety of products we sell. Thank you so much for taking the time to share your wonderful feedback and support.
Shop LC
One of my favorite places to buy jewlery
I love the prices and the quality of the jewlery
June 16, 2026
Reply from Shop LC
We are so pleased to hear that you love our great prices and the excellent quality of our jewelry! Thank you so much for taking the time to share your wonderful feedback with us.
Shop LC
my order arrived in short time and the…
my order arrived in short time and the product earrings were amazing ...
October 29, 2026
Reply from Shop LC
We are absolutely delighted to hear that your order arrived so quickly and that you find your new earrings to be absolutely amazing! It is wonderful to know that we could provide you with a prompt delivery and a product you love.
Shop LC
I actually thought the earrings I…
I actually thought the earrings I purchased would be a bit larger than the ones I received. I doubt I will purchase from Shop LC again.
October 31, 2026
Reply from Shop LC
Thank you for sharing your feedback. We're sorry to hear that the earrings did not meet your size expectations. We understand how disappointing it can be when an item appears different than anticipated.
We attempted to contact you but were unable to reach you and left a voicemail. We'd appreciate the opportunity to learn more about your experience and assist in any way we can. Please contact us so we can review your concerns and explore available options.
If you have any issue or query, please contact our 24/7 Customer Care Team via live chat, at 877-899-0078, or by email at customerservice@shoplc.com. We’ll be happy to assist you. Thank you for your feedback and for giving us the opportunity to make things right.
Best shopping site online.
I love shopping at Shop LC, I have won several beautiful pieces at affordable prices, you know in this economy everything is high but being able to bid on this site and win a lot of times is a blessing. I learned that if something is wrong with your product, customer service is always right there to make things right and I appreciate that, I’ve been a customer for 7 years and so far so good.
November 3, 2026
Reply from Shop LC
We are so happy to hear that you have enjoyed bidding and winning beautiful pieces at such affordable prices over your seven years with us. It is wonderful to know that our customer service team has always been there to assist you and make things right whenever needed. We truly appreciate your long-term loyalty and support.
Shop LC
Sent me the wrong size.
Sent me the wrong size.
I apologize. I missed your call. So sorry, didn't mean the bad review, having a bad day. Thank you. Lynn
October 30, 2026
Reply from Shop LC
Thank you for sharing your feedback. We sincerely apologize for receiving an item in the wrong size. We tried to reach you by phone but were unable to connect and left a voicemail. To assist you with returning the item and finding a resolution, please contact our Customer Care Team. We will be happy to help.
If you have any questions or need assistance, please contact us via live chat, call us at 877-899-0078, or email customerservice@shoplc.com. We look forward to assisting you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.