ShuWish UKReviews 

214
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Very dissapointed as no refund despite sending by Fedex on 3rd January. The Fedex was delivered and signed for. I Have sent emails which are never answered and phone does not accept calls! I see ot... See more

Company replied

Rated 1 out of 5 stars

Bought a clutch bag and shoes from this company, they looked great and the shoes were a good fit, however, within 5 minutes of wearing them the heel came off the shoe. The company have sinse ignored m... See more

Company replied

Rated 1 out of 5 stars

non-existent costumer service. I ordered a clutch bag from them a couple of months ago and returned it 2 days after receiving it because I changed my mind , I sent the bag back to the return address a... See more

Rated 5 out of 5 stars

Great shoes & bags at good value prices. Fast & free delivery with good communication for tracking. Didn't have to return anything so can't comment on that but will be buying from shuwish again. A wo... See more

Company details

  1. Shoe Store

Information provided by various external sources

We are small family owned business based in Liverpool, UK. We specialize in Ladies high heel and platform shoes. Our goal is to provide safe and easy online shopping experience for everyone shopping at ShuWish.com. If you have any questions or problems, please do not hesitate to contact us and we will do our best to help you :)


Contact info

1.6

Bad

TrustScore 1.5 out of 5

214 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(214)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely shoes

Very nice shoes , quick delivery , good price , lovely colour . I would like to recommend the company. I would like to buy another one soon.

April 2, 2017
Unprompted review
Rated 5 out of 5 stars

Great buy

Delivery was on time. Very pleased with the shoes I purchased, and at such a great price!

April 1, 2017
Unprompted review
Rated 5 out of 5 stars

Lovely shoes. Quick delivery

Loved my shoes that arrived today. I was a bit worried as these were my wedding shoes and I don't like to buy online without seeing them but these shoes were amazing. Exactly what I was looking for. Fit perfectly and delivery came within a couple of days

March 3, 2017
Unprompted review
Rated 3 out of 5 stars

Delivery was the problem

Shoes are fantastic and response from ShuWish on phone and by email very efficient however their carrier DPD, very poor.
Difficult and slow to contact by email never answer phone just leave you on hold. Had I not had cctv feel they wouldn't have entertained my complaint.
Tracking parcel was accurate so as we would be collecting my granddaughter from nursery when it arrived I added a safe place for delivery. The parcel was delivered to that safe place at the wrong address. The delivery confirmation said it was at my address in my safe place the porch which we or the address the parcelled was delivered to don't have.
Response from ShuWish was quick and curious but they may need to consider a different courrier service

March 2, 2017
Unprompted review
Rated 5 out of 5 stars

Wedding shoes

The shoes I ordered are gorgeous.
Just what I wanted. And at a fabulous price.
Communication about the order from the company was polite and helpful.
Delivery was super speedy.
Thank you, ShuWish.

March 1, 2017
Unprompted review
Rated 5 out of 5 stars

Beautiful and comfortable!

I love my new red sandals. I already have the same design in purple. They are sexy, pretty, feminine... and so comfortable! Now, that is a combination hard to beat.

February 6, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent

Ordered some shoes for my wedding on Monday evening after 8pm. They were shipped the next day (FREE) and were delivered Thursday! They are beautiful, great quality and value for money and I would recommend and use them again!

February 4, 2017
Unprompted review
Rated 5 out of 5 stars

Top quality

After the easy checkout, my shoes and bag arrived very quick. Colour was exactly the same as online pictures (unlike a lot of other companies I've ordered from recently) quality is great and returns was simple too (I got 2 sizes as my feet are in between sizes)

February 3, 2017
Unprompted review
Rated 4 out of 5 stars

Great

On site ordering intuitive and simple. Communication post purchase excellent. Receipt time exceptional (24 hours). Packaging above standard expected. The quality of the product is as you would expect for a £22 pair of shoes.
Only reason 4 stars is that I ordered black heels and got navy blue. Liked them so didn't complain or return.

February 2, 2017
Unprompted review
ShuWish UK logo

Reply from ShuWish UK

Good afternoon!

I have checked your order and you seem to have ordered Navy (along with red and yellow). If this is not what you require, please get in touch. We offer free returns/exchanges for all purchases from our website.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look