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SideCare Reviews 468

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TrustScore 4.5 out of 5

4.4

Insurance Broker
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Company details

  1. Insurance Broker

Written by the company

Liberté, Egalité, Mutualité. Offrez à vos salariés la meilleure couverture santé adaptée à votre budget. Négociée à la garantie près.

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4.4

Excellent

TrustScore 4.5 out of 5

468 reviews

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Replied to 91% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

I do not recommend

I do not recommend this health insurance provider. My experience was overall disappointing, mainly due to what appeared to be a rather disorganized customer service.

The administrative management, particularly for certain requests of my employees, lacked clarity.
The contract termination process was also long and quite tedious, requiring several exchanges for before it was finally processed and took months to end.

This is unfortunate, as a health insurance provider should offer simplicity and proper support to companies. I hope the organization and case management can be improved in the future.

December 1, 2025
Unprompted review
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Reply from SideCare

Hello Mr. Combessie,

First of all, we are truly sorry that your experience was not perfect.

We have reached out to you today to understand what went wrong and to assist you if you have any further requests.
We have sent you an email inviting you to discuss this with us.

Our goal is to ensure that every issue is resolved quickly and thoroughly while continuously improving our teams and services.

The SideCare Team

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