Siebel Juweliers Reviews 4,941

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and professionalism. Consumers appreciate the personalized attention they receive, with employees often going above and beyond to assist with selections and answer questions. People highlight the positive and friendly attitude of the staff, which contributes to a pleasant shopping experience. The service provided is also a strong point, with reviewers noting efficient and quick solutions to their issues. Consumers value the retail experience, finding the staff accommodating and supportive. While opinions on product quality are mixed, the overall sentiment remains positive due to the excellent service and helpful staff.

Based on these reviews

Rated 5 out of 5 stars

The women from the shop was very friendly . I really recommend this shop! I was in Sluis, Netherlands. I bought a Citizen watch. Quality staff 👌!

Company replied

Rated 5 out of 5 stars

I went to the Siebel store on Gedempte Gracht in Zaandam to exchange a ring I received as a gift that didn't fit. Geneva and Arabel were invaluable! Very helpful, professional and very friendly, They... See more

Company replied

Rated 1 out of 5 stars

In November, my husband bought me a gold and diamond ring for my birthday, specifically mentioning that it would be worn daily. By December, the ring was bent and a diamond was missing, despite me... See more

Company replied

Rated 5 out of 5 stars

I had my ear pierced here by Anneloes. She was very patient, considerate and knowledgeable. She has also explained a lot about differences between different types of diamonds, their quality etc., help... See more

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Rated 5 out of 5 stars

absolutley loved the service at Siebel Arnhem, they fixed my watch in just a few minutes and the crew was absolutely helpful and sweet

Company replied

Rated 1 out of 5 stars

I purchased a ring just two months ago, and the stones have already fallen out. The craftsmanship is very poor. I’m really disappointed

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Rated 5 out of 5 stars

A short while ago I bought diamond earrings as a gift for my wife on our wedding anniversary while on a trip to the Netherlands. I had looked at some other jewellers before hand but once I found somet... See more

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Rated 5 out of 5 stars

We bought our wedding rings here, at Almere centrum branch. Really helpful staff that took their time and energy to show all the options. We did feel in a few other places somewhat unwanted (p... See more

Company replied

Rated 5 out of 5 stars

Madhu at Siebel Amstelveen was so helpful in assisting me. Friendly and professional. I would definitely recommend visiting this store.

Company replied

Rated 5 out of 5 stars

Very nice experience in being a couple of times to the Siebel Stores, StadShart. Madhu is always helping with high patience in addressing the queries and showcasing the best, pocket friendly products.... See more

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Rated 5 out of 5 stars

Madhu helped us with get my daughters ears pierced for the first time. Answered all of our questions well so that we had no concerns. It went great did it in about five minutes without any problems.

Company replied

Rated 5 out of 5 stars

Overall it was a good experience. Despite busy day due to many customers, Madhu devoted sufficient time and attention to each client to make sure their needs are met. She helped with the choice, answe... See more

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Rated 5 out of 5 stars

The stuff are very helpful and approciable, highly recommended . And the watch i bought i really like it .

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Rated 5 out of 5 stars

I was a few times already in shop in Hoofddorp Centrum, every time I am there there are different sale assistants and never I had bad experience. It is impressive how everybody is nice, helpful and pr... See more

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Rated 5 out of 5 stars

Excellent service from Madhu. Great help with choosing the right wedding rings.

Company replied

Rated 5 out of 5 stars

Brought in a bracelet I bought a year ago with a broken lock. Staff was both polite and definitely helpful, solving my issue within minutes. Will definitely consider coming back here knowing the staff... See more

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Rated 5 out of 5 stars

I was very pleased with my purchase and the overall service received. Thank you Siebel Juweliers

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Rated 5 out of 5 stars

Amazing service from an employee named Rana! After being in the stores in Utrecht in which the service was not good at all and was unable to find something for myself. I went to the hilversum shop and... See more

Company replied

Rated 5 out of 5 stars

Very nice experience with friendly staff. Madhu fixed my wife’s ring that was bent for free. Thank you!

Company replied

Rated 5 out of 5 stars

I was looking for a birthday present for my 10 years old daughter and was not sure which earrings would be better for a girl, who is about to have her ears pierced. I was visiting Amsterdam just for... See more

Company replied

Rated 5 out of 5 stars

The best experience I ever had very friendly and supportive people

Company replied

Rated 5 out of 5 stars

I was very pleasantly surprised by the amount of patience and kindness I got from the sales advisor Selena. She was very kind, letting me know what options are available and giving me also her persona... See more

Company replied

Rated 5 out of 5 stars

Nice collection and good price . I recently bought 2 watches and very satisfied. Although I bought online , every time I went to the shop for any after service . They always help. One thing to improve... See more

Company replied

Rated 5 out of 5 stars

Because the lady was really nice and patient. She help me with all my choices and answered all the question. Very she was being nice she also stayed proffession and gave me the comfort to buy more pro... See more

Company replied


Company details

  1. Jewelry Store

Information provided by various external sources

Personal Touch for Personal Moments


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
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1-star

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Lange Poten - Thank you Danique!

We went to the Lange Poten store and was served by a warm and bright lady named, Danique. She was incredibly helpful and chatty and made our experience worthwhile. She was knowledgeable of the Seiko products. Thank you for your time and support!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Very good service and nice jewelry!

We received excellent, which we very appreciated! Siebel Juweliers has beautiful jewelry!

April 5, 2026
Unprompted review
Siebel Juweliers logo

Reply from Siebel Juweliers

Thank you for your review! We’re so happy to hear you had an excellent experience and appreciate your kind words about our jewelry. We hope to see you again soon!

Rated 5 out of 5 stars

Madhu knows a lot about juwel en she is…

Madhu knows a lot about juwel en she is very polite with the clients.

March 3, 2026
Unprompted review
Siebel Juweliers logo

Reply from Siebel Juweliers

Dear Vanusa,

Thank you for your kind words!
We’re glad to hear you had such a great experience with Madhu. We’ll be sure to pass your compliment on to her!

Rated 5 out of 5 stars

Everything went as expected

Everything went as expected. Delivery was fast enough within the agreed time limit

February 12, 2026
Unprompted review
Siebel Juweliers logo

Reply from Siebel Juweliers

Thank you for your review!
Great to hear everything went as expected and that your order arrived within the promised delivery time.
We appreciate your feedback.

Rated 5 out of 5 stars

Reliable retailer, excellent products

I have ordered several jewelry for my girlfriend from Siebel Juweliers. I am very satisfied with the quality and the range of products and prices they have. There are many alternatives online, but a lot are either scammers (cheap low quality jewelry from China) or offer a limited collection. I totally recommend them.

February 5, 2026
Unprompted review
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Reply from Siebel Juweliers

Dear George,

We’re delighted to hear you’re so satisfied! Thank you for your recommendation.

Rated 5 out of 5 stars

Because the lady was really nice and…

Because the lady was really nice and patient. She help me with all my choices and answered all the question. Very she was being nice she also stayed proffession and gave me the comfort to buy more products. Thanks to her i think i will come back to the store in the future.

January 17, 2026
Unprompted review
Siebel Juweliers logo

Reply from Siebel Juweliers

Hartelijk dank voor uw positieve review! Fijn om te lezen dat u tevreden bent met onze service.
We hopen u binnenkort weer te mogen verwelkomen.

Met vriendelijke groet,

Siebel Juweliers

Rated 5 out of 5 stars

Nice collection and good price

Nice collection and good price . I recently bought 2 watches and very satisfied. Although I bought online , every time I went to the shop for any after service . They always help. One thing to improve is to have some experienced sales personnel with good customer friendliness.

January 16, 2026
Unprompted review
Siebel Juweliers logo

Reply from Siebel Juweliers

Hartelijk dank voor uw positieve review! Fijn om te lezen dat u tevreden bent met onze service.
We hopen u binnenkort weer te mogen verwelkomen.

Met vriendelijke groet,

Siebel Juweliers

Rated 5 out of 5 stars

Great service and great products !

January 4, 2026
Unprompted review
Siebel Juweliers logo

Reply from Siebel Juweliers

Hartelijk dank voor uw positieve review! Fijn om te lezen dat u tevreden bent met onze service.
We hopen u binnenkort weer te mogen verwelkomen.

Met vriendelijke groet,

Siebel Juweliers

Rated 5 out of 5 stars

Madhu was very kind and fast

Madhu was very kind and fast, thanks you again!

January 4, 2026
Unprompted review
Siebel Juweliers logo

Reply from Siebel Juweliers

Hartelijk dank voor uw positieve review! Fijn om te lezen dat u zo tevreden bent over onze collega Madhu.
We hopen u binnenkort weer te mogen verwelkomen.

Met vriendelijke groet,

Siebel Juweliers

Rated 5 out of 5 stars

Thank you Madhu for the help with the…

Thank you Madhu for the help with the fitting and making sure all my needs were met, nice store with alot of diffrent watched

November 28, 2025
Unprompted review
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Reply from Siebel Juweliers

Thank you for this beautiful review Yusuf......what a sweet and clear feedback.

We will, of course, pass your compliments to our team in Amstelveen.

Good luck with your purchase!

Warm regards

Siebeljuweliers

Rated 5 out of 5 stars

I was very pleasantly surprised by the…

I was very pleasantly surprised by the amount of patience and kindness I got from the sales advisor Selena. She was very kind, letting me know what options are available and giving me also her personal preference, which helped me a lot in deciding. Thank you a lot!!

December 2, 2025
Unprompted review
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Reply from Siebel Juweliers

Thank you so much for this beautiful review Dorottya, what a clear and sweet compliments!

We will, of course, pass your welldeserved feedback to our store in Utrecht Hoog Catharijne and good luck with your purchase.....

Warm regards

Siebeljuweliers

Rated 5 out of 5 stars

The best experience I ever had very…

The best experience I ever had very friendly and supportive people

November 13, 2025
Unprompted review
Siebel Juweliers logo

Reply from Siebel Juweliers

Dear customer, thank you for this sweet review.....

Would you please be so kind as to write an email to klantenservice@siebeljuweliers.nl so we know where you have been and we can send the compliments to the right shop?

We hope to hear from you,

Warm regards

Siebeljuweliers

Rated 5 out of 5 stars

I was looking for a birthday present…

I was looking for a birthday present for my 10 years old daughter and was not sure which earrings would be better for a girl, who is about to have her ears pierced. I was visiting Amsterdam just for a few days and Rebecca, from the Siebel juweliers store on Kalverstraat 12, 1012PC was extremely helpful. Rebecca explained all details for my case and helped to find beautiful present. Very pleased with such service and looking forward to coming back for further purchases. Thank you!

November 9, 2025
Unprompted review
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Reply from Siebel Juweliers

Dear Aljona, thank you so much for this beatiful and warm review.......what a sweet feedback!

We will, of course, pass your compliments to our team of the Kalverstraat.

Congratulations with your daughter and enjoy your purchase!

Warm regards

Siebeljuweliers

Rated 5 out of 5 stars

Very nice experience with friendly staff

Very nice experience with friendly staff. Madhu fixed my wife’s ring that was bent for free. Thank you!

October 30, 2025
Unprompted review
Siebel Juweliers logo

Reply from Siebel Juweliers

Thank you for this clear and beautiful review mr Wallenberg, we are happy to read this....

We will, of course, pass your feedback to our team in Amstelveen.

Good luck with your ring!

Warm regards

Siebeljuweliers

Rated 5 out of 5 stars

Amazing service from an employee named…

Amazing service from an employee named Rana! After being in the stores in Utrecht in which the service was not good at all and was unable to find something for myself. I went to the hilversum shop and she was able to help me with a lot of patience, honesty and care! Very happy!

October 30, 2025
Unprompted review
Siebel Juweliers logo

Reply from Siebel Juweliers

Thank you for this beautiful and happy review Diveana!

We will pass your compliments to our team in Hilversum and good luck with your purchase....

Warm regards

Siebeljuweliers

Rated 5 out of 5 stars

Very kind and fast service thank you…

Very kind and fast service thank you Rebecca.

October 23, 2025
Unprompted review
Siebel Juweliers logo

Reply from Siebel Juweliers

Thank you for your warm review Dalma!

We will pass your feedback to our store in the Kalverstraat, they will be happy to read this....

Kind regards

Siebeljuweliers

Rated 5 out of 5 stars

Rebeca fix my watch pretty quick an…

Rebeca fix my watch pretty quick an amazing treat and I recommend her and the store for everyone

October 20, 2025
Unprompted review
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Reply from Siebel Juweliers

Thank you for this beautiful and clear feedback Marco, we are so happy to read this!

We will pass your compliments to our team at the Kalverstraat and enjoy your watch....

Warm regards

Siebeljuweliers

Rated 5 out of 5 stars

Siebel Juweliers experience

I was very pleased with my purchase and the overall service received. Thank you Siebel Juweliers

October 1, 2025
Unprompted review
Siebel Juweliers logo

Reply from Siebel Juweliers

Thank you for this beautiful feedback Mel, we are happy with your review!

Would you please be so kind as to write an email to klantenservice@siebeljuweliers.nl so we know where you have been and we can send the compliments to the right shop?

We hope to hear from you and enjoy your purchase....

Warm regards

Siebeljuweliers

Rated 5 out of 5 stars

Very nice experience 👌

We had a very nice experience to buy our anniversary diamond ring 😍 Madhu in Amstelveen shop was very helpful and supportive.
Thank you 😊

October 5, 2025
Unprompted review
Siebel Juweliers logo

Reply from Siebel Juweliers

Dear customer,

Thank you so much for these sweet words, we are happy to read this....

We will, of course, pass your compliments to our team in Amstelveen.

Good luck with your beautiful ring!

Warm regards

Siebeljuweliers

Rated 5 out of 5 stars

Great service

Brought in a bracelet I bought a year ago with a broken lock. Staff was both polite and definitely helpful, solving my issue within minutes. Will definitely consider coming back here knowing the staff and service they offer.

October 2, 2025
Unprompted review
Siebel Juweliers logo

Reply from Siebel Juweliers

Thank you for this detailed and beautiful review!

Would you please be so kind as to write an email to klantenservice@siebeljuweliers.nl so we know where you have been and we can send the compliments to the right shop?

We hope to hear from you soon and good luck with your bracelet!

Warm regards

Siebeljuweliers

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