Sienna X Reviews 

1,851
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Best tanning products I’ve ever used. Been tanning now for over 12 years and wouldn’t use anything else now. Everything about this brand is on point, the product quality, the packaging, the market... See more

Rated 5 out of 5 stars

I regularly order from Sienna x - super quick and easy - different payment plans are available if you are just starting out in the industry and their service is second to none. Product line wise -... See more

Rated 5 out of 5 stars

I purchased the new cleanse, body scrub and moisturiser from the bath and body range and decided to take the moisturiser on holiday and use as an after sun each evening. It was the perfect lotion... See more

Company replied

Rated 5 out of 5 stars

I haven’t started my Level 1 spray tanning yet but I really look forward to it, the training online is really good! I just wanted to give a shout out to the team and customers services. I have body... See more

Company replied

Company details

  1. Beauty Product Supplier
  2. Beauty Supply Store
  3. Cosmetics Store

About Sienna X

Written by the company

OUR HERITAGE

We've been serving professionals for 20 years, helping well over 25,000 therapists train in beauty, who have collectively earned £200 million+ in revenue through Sienna X products alone.

GUARANTEED CONFIDENCE

Our training courses are credited with the highest amount of CPD points, so you can be sure your qualification will result in immediate success in your new venture.

INDUSTRY LEADING BEAUTY KITS

Step into the beauty industry with Sienna X's comprehensive kits. They’re packed with all the essentials - from high-grade equipment to our acclaimed beauty products, and industry-leading training, get set up for immediate success.

UNRIVALLED QUALITY

Elevate your treatments with Sienna X's premium beauty ranges. From spray tans to waxes, and skincare to lash tints, our award-winning ranges are built for professionals by professionals. Switch effortlessly with our online conversion courses and enhance your offerings today!

OUR SUPPORT

We're here for you beyond obtaining your qualification, with a friendly team of Sienna Xperts to assist you and a dynamic online business centre filled with assets for you to utilise.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,851)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent friendly customer service

Excellent friendly customer service. Sent out beautifully presented samples to try out with useful information about the products.

October 19, 2023
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Reply from Sienna X

Hi Faz, Thank you so much for leaving such a kind review. We are so glad you're happy! Sienna X customer service team xx

Rated 1 out of 5 stars

Please stop putting milk chocolates in parcels.

Please stop putting milk chocolates in.

It doesn't fit with the ethos of a genuinely 'cruelty free' and 'vegan' brand.

You could just as easily put in vegan chocolates or not bother at all.

Milk is not cruelty free by any means so you can't call yourself cruelty free while doing this.

October 31, 2023
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Reply from Sienna X

Hi there,

Thank you for your feedback and for your email suggesting alternatives. We have taken them onboard for future consideration.

We are proud to offer cruelty free and vegan beauty products, and again will consider the vegan alternatives available for the complimentary chocolate in orders.

Our Ethical Policy is searchable here: https://sienna-x.co.uk/resources/helpful-product-and-treatment-documents/

Please call us on 01905727070 if you wish to discuss further.

Thank you :) x

Sienna X Customer Service Team



Rated 5 out of 5 stars

Great product

Fast delivery. Love the product. It has a nicer smell and lovely sun-kissed tone to it. Like the fact I can give my clients different option of dark/lightness making it unique to them.

October 23, 2023
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Reply from Sienna X

Hi Isabella, thank you so much for leaving such a kind review, glad you love our tan range! Sienna X Customer Service Team x

Rated 5 out of 5 stars

Great supportive team

I haven’t started my Level 1 spray tanning yet but I really look forward to it, the training online is really good!
I just wanted to give a shout out to the team and customers services. I have body confidence issues and I emailed sienna company they get back to your emails straight away it’s amazing and very supportive ( Gabriella W) is lovely!
Thank you

October 23, 2023
Unprompted review
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Reply from Sienna X

Hi there Alaya,

Thank you so much for your kind review!

Enjoy your training day :)

Sienna X

Rated 1 out of 5 stars

Don’t buy

Don’t buy double wax pot ! it’s made from cheap plastic, cracked at the top and fell apart after over 12 month of use,there is much better brands than this

October 16, 2023
Unprompted review
Sienna X logo

Reply from Sienna X

Hi there Marta,

So sorry to hear you have experienced a fault with your wax heater.

We do not seem to have an account for you, please could you confirm where and when you purchased this heater from?

All of our equipment comes with a 12 month warranty.

The Sienna X Team

Rated 5 out of 5 stars

Spray Tan Level 1

I decided to do my Spray Tan Level 1 with Sienna X and would highly recommend it. The training was faciliated by Leigh in Croydon who is such an amazing training, you really leave the day feeling absolutely confident in spray tanning.There products are amazing and leave a real nature look. If you are thinking of choosing Sienna X for training I would say 100 percent go for it, you will not be disappointed. Thank you

October 3, 2023
Unprompted review
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Reply from Sienna X

Hi Simone,

We are so pleased that you enjoyed your course and will pass your kind comments onto Leigh :)

The Sienna Team x

Rated 4 out of 5 stars

I'm Looking forward to receiving my product and I hope to receive information on how to receive a tracking code, thank you loving my experience but I'm sad…

I'm loving my experience but I'm sad because I didn't receive a tracking code and I don't know how to do that, I hope you can help me with that

October 2, 2023
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Reply from Sienna X

Hi there,

We are sorry to hear you did not receive any tracking codes with your order. We did try to locate your order information, however did struggle to find your details on the system. Please give our customer services dept a call on 01905 727070 and we'd be happy to help :) xx

Rated 5 out of 5 stars

The new moisturiser really works!

I purchased the new cleanse, body scrub and moisturiser from the bath and body range and decided to take the moisturiser on holiday and use as an after sun each evening. It was the perfect lotion to use while I was abroad in Barbados. It’s non greasy and absorbs very fast.

Upon returning home I have continued with the cleanse, a weekly scrub and daily moisturiser and I still have a wonderful tan 4 weeks after returning to the UK!

My skin is naturally very dark (Naomi Campbell dark) and I really believe that using these Sienna X products has helped to prolong my tan significantly.

October 2, 2023
Unprompted review
Sienna X logo

Reply from Sienna X

Hi there Alicia,

Thank you for your kind feedback, we are so pleased to hear you are enjoying our new bath and body range :)

Sienna X

Rated 5 out of 5 stars

SiennaX is the BEST

so excited to be completeing my level 1 spray tan course with the worlds number 1 sunless tanning brand Highly recommended , was worried over course date but was all sorted Thanks so much siennaX i look forward to becoming an active promotor n practioner!

September 22, 2023
Unprompted review
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Reply from Sienna X

Hi Faye,

Thank you so much for your kind review, great to have you onboard! :)

Sienna x

Rated 5 out of 5 stars

Amazing products always great customer…

Amazing products always great customer service. Tanning and brows 1st won't use anything else xx

September 1, 2023
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Reply from Sienna X

Thank you so much for your lovely review Jeanette, we are so happy that you love our products as much as we do :)

Sienna X

Rated 5 out of 5 stars

I order one of the spray tan kits

I order one of the spray tan kits
The order was received in good time and I love the the product.
Good quality easy to use.
The tent that was part of the kit is a good size also.

August 26, 2023
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Reply from Sienna X

Thank you for your lovely review, we are pleased to hear that you are happy with your spray tan kit!

Sienna X

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Super fast delivery

August 31, 2023
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Reply from Sienna X

Thank you for your kind review Katie :)

Sienna X

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