sierrachart.com Reviews 

25
•
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Extremely customizable. Lot of custom studies/applications that can be made with it. Love that the software is written in C++. It's without a doubt in the elite tier of trading software.

Rated 1 out of 5 stars

This is a direct quote from their website: "Sierra Chart is traditional quality software. We do everything from scratch. We are not woke or insane. In a world of complete insanity, and where softwa... See more

Rated 5 out of 5 stars

I trade futures from about 20 years! I tried practically all the most famous futures platforms. SC is one year light speed over all competitors,especially for scalpers... Like me! You need only cou... See more

Rated 5 out of 5 stars

I suspect the majority of people writing reviews on TP aren't traders. A quick scan elsewhere will show - along with my own experience, that Sierra has been around for a long time and is head and shou... See more

3.7

Average

TrustScore 3.5 out of 5

25 reviews

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3.7

All reviews

(25)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst Customer Service

Sierra Chart is arguably the best retail trading platform currently available for technical traders. Sadly, their customer service is the worst I have experienced. They randomly drop support for data feeds and brokers without notice (unless you are scouring the entire forum each and every day I suppose). And they refuse to add newly introduced instruments to the platform for specific brokers - even when you are using THEIR OWN Denali datafeed. I was told to request a refund if I was unsatisfied. And upon doing this, they credited only 15% of the balance due - with no explantion.

if you are a serious trader, I would stay away from Sierra Chart and look elsewhere for a platform that will both meet your needs and offer you the level of service required to trade professionally.

October 26, 2021
Unprompted review
Show reviews in all languages. (25 reviews)

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