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Rated 1 out of 5 stars

Came out to fit the blinds as ive checked them after the installer had gone. 4 of the blinds were bending as they were to long so I couldn't close them and I had guests stopping over for Christmas. S... See more

Company replied

Rated 1 out of 5 stars

Not excited at prospect of further delays to blinds arrival and fitting. The deposit was chased and after looking closer in the office confirmed as received then after waiting 3 weeks as advised call... See more

Company replied

Rated 5 out of 5 stars

Please accept my sincere apologies regarding the review that I posted. My post should have been addressed to Siesta Blinds Lowestoft (Suffolk) and NOT to: Siesta House, Whinfield Drive, Aycliffe Bus... See more

Company replied

Rated 5 out of 5 stars

When the cords on our previous vertical blinds snapped, we asked a representative from Siesta to call. From measuring up to delivery was about four days! Amazingly fast, friendly and professional se... See more

Company replied

Company details

  1. Window Treatment Store

Information provided by various external sources

Made to measure blinds and shutters. Quality range of vertical, wood, venetian, roller and roman blinds at factory prices. Get in touch for your FREE quotation.


Contact info

3.4

Average

TrustScore 3.5 out of 5

152 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Came out to fit the blinds as ive…

Came out to fit the blinds as ive checked them after the installer had gone. 4 of the blinds were bending as they were to long so I couldn't close them and I had guests stopping over for Christmas. So I had to take them down and shorten them myself.
I rang the company and explained the issue and she said that they couldn't get anyone out until the 3rd of January then a few days later some woman rang demanding the outstanding balance so I said someone needs to come out and have a look. So im giving this a one star

December 22, 2025
Unprompted review
Siesta Blinds logo

Reply from Siesta Blinds

Hi John,

I’m sorry to hear about the issues you experienced and the distress this caused, especially during Christmas. This isn’t the standard of service we aim for. We would normally try and rectify any issues asap.

I understand we have now been out to see you and you have sent through the payment.

We will give you a ring to discuss the issues and check everything is okay now.

Kind regards
Lynn

Rated 5 out of 5 stars

Please accept my sincere apologies…

Please accept my sincere apologies regarding the review that I posted. My post should have been addressed to Siesta Blinds Lowestoft (Suffolk) and NOT to: Siesta House, Whinfield Drive, Aycliffe Business Park, Co.Durham. DL5 6AU, who I have never contacted.

July 8, 2025
Unprompted review
Siesta Blinds logo

Reply from Siesta Blinds

Hi Alan

Thank you.

Your reply is really appreciated.

Kind regards
Lynn

Rated 1 out of 5 stars

Furious!

Drove 184 miles round trip for an appointment today with Siesta Blinds which they failed to attend. Apparently the person we were supposed to meet had a hospital appointment but no one let us know. First of all we were told that there was no appointment made for us (not true it was made at the showroom when we chose the blinds) and then that they had tried to call us (but there were no missed calls or messages left). So we have wasted a day traveling, waited for 90 minutes for the salesperson/ measurer upper to turn up on top of the time spent previously choosing blinds ( for the whole of a 4 bedroom house!) at their showroom. Absolutely astonished to be treated in this way! Obviously they don’t need our custom so we will be looking elsewhere.

May 12, 2025
Unprompted review
Siesta Blinds logo

Reply from Siesta Blinds

Hi
I am extremely disappointed to let you down today.
We do really apologise. Though I know this in no way helps you.
Kind regards
Lynn

Rated 5 out of 5 stars

Blinds ordered & fitted within two…

Blinds ordered & fitted within two weeks. Excellent value for money & the blinds look great. It took 30mins to fit 3 windows with vertical blinds, brightens the rooms beautifully. Very happy, thank you.

February 7, 2025
Unprompted review
Siesta Blinds logo

Reply from Siesta Blinds

Thank you Chris

It is great ot hear you are so pleased with your blinds.

Your comments and 5 star review are really are really appreciated.

Many thanks
Lynn

Rated 4 out of 5 stars

Siesta Blinds offers great service with…

Siesta Blinds offers great service with friendly and efficient staff, particularly Paul, who is a pleasure to work with. The quality of their blinds is excellent, and they come at a reasonable price. They provide a straightforward experience from measurement to fitting and offer helpful aftercare. While there was a delay with one order, overall, they deliver a fantastic product that enhances any home. 4 stars!

November 26, 2024
Unprompted review
Siesta Blinds logo

Reply from Siesta Blinds

Hi,

Thank you for your great review, it is very much appreciated.

It was lovely to read how pleased you were with your blinds and the service from our staff. We do always try to avoid delays, but sometimes this is outside of our control.

Many thanks
Lynn

Rated 5 out of 5 stars

Great service and extremely helpful…

Great service and extremely helpful Paul is a pleasure to deal with - top job

October 3, 2024
Unprompted review
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Reply from Siesta Blinds

Hi

It was great to receive such lovely comments and I will be passing them on.

Your 5 star review is very much appreciated, thank you.

Kind regards
Lynn

Rated 5 out of 5 stars

Good service, excellent quality with great aftercare

After coming across Siesta Blinds by accident (they were the closest when we did the Google search), we have now used them to replace just about every blind in the house.

Service is friendly, efficient, clear and straightforward. We have also found the quality of the blinds to be nothing short of excellent. Every time.

There is also a great aftercare service if any niggles develop. I can't recommend enough.

September 8, 2024
Unprompted review
Siesta Blinds logo

Reply from Siesta Blinds

Hi Andrew

Thank you for your wonderful 5 star review, it was lovely to read your comments.

Your recommendation is just what we love to receive.

Thank for taking the time to review us, it is very much appreciated.

Kind regards
Lynn

Rated 5 out of 5 stars

Fantastic!

This is a superb local company and I would not dream of going anywhere else for blinds. Great service and a fantastic product at a reasonable price. I am over the moon with my recently fitted new blinds. Very friendly team, particularly Paul who came out to measure up and then fit the blinds. Keep up the good work. Thank you!

August 14, 2024
Unprompted review
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Reply from Siesta Blinds

Hi Lesley

It was wonderful to receive your 5* review. This is just what we love to hear.

Thank you for taking the time to write it, we all really appreicate it.

KInd regards
Lynn

Rated 5 out of 5 stars

Just had a blind fitted absolutely…

Just had a blind fitted absolutely great service. Paul came last week to measure up, came back this morning fitted it ,all within 20 mins. Then he took away all his rubbish. Also very reasonable price .

May 15, 2024
Unprompted review
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Reply from Siesta Blinds

Hi Lindy

Thank you very much for your kind review. I have passed your lovely comments to Paul.

Your review is really appreciated and 5 stars are great to receive.

Many thanks
Lynn

Rated 5 out of 5 stars

Siesta Blinds

Would definitely recommend Siesta Blinds , had them fitted today and I am very pleased with them . Quality and service is remarkable .

March 22, 2024
Unprompted review
Siesta Blinds logo

Reply from Siesta Blinds

Hi Chris

It is lovely to hear you were pleased with your blinds.

Thank you so much for you kind recommendation, it is really appreciated.

Kind regards
Lynn

Rated 3 out of 5 stars

The fitter was brilliant but office staff not great at communicating

The fitter was brilliant, really nice person who helped with ideas on what blinds would work in our house. However, the delays on blinds was shocking - I kept getting told 2 weeks, we ended up waiting for 3 months and the office didn't communicate effectively at all. The quality of the blinds are good, but the cords aren't. The office clearly don't talk to the fitters either about what the client needs. Communication from the office staff is very poor...until they want an invoice paid.

March 8, 2023
Unprompted review
Siesta Blinds logo

Reply from Siesta Blinds

Hi

Thank you for taking the time to send your review.

We did experience problems sourcing the material you required for your last blind.
This was a bespoke product and we were disappointment with the delays.
This is not too our usually standard and we always strive to offer customers the best service we can.

Kind regards
Lynn




Rated 5 out of 5 stars

More than happy that Siesta took care of my special request!

My bedroom has a northwest-facing glass door (don't ask!), which means I never get sun shining directly into the room. It's a new door, and the old Perfect Fit blind would no longer fit, so I needed a replacement blind that would give me privacy but also let in some light during the day. I was delighted when Paul was able to fit a bottom-up blackout roller blind. It works very smoothly -- with a locking mechanism that holds the blind in place, otherwise gravity would make it drop down -- looks smarter than my old blind and came at a much better price.
Paul also measured up other windows for me last year and fitted five venetian blinds.
Both then and this time I was more than happy with the friendly and helpful service provided by the whole team at Siesta Blinds. Also, it's good to know that my blinds were made on site locally, at Newton Aycliffe, and that Paul has been with the company for many years.
I'm happy to recommend Siesta without reservation!

January 19, 2023
Unprompted review
Siesta Blinds logo

Reply from Siesta Blinds

Hi Glynis

Thank you very much for taking the time to send us your lovely review and recommendation.

Lovely to know you returned for more blinds aswell.

This is just what we love to hear, you made our day.

Thank you

Best regards
Lynn






Rated 5 out of 5 stars

A very, very good Company

So many companies are given poor reviews so it is a pleasure to say what a fabulous company this is. They were very helpful in assisting me to select the bilnds. The price was very competitive and included installation and the installation itself was carried out quickly an efficiently.I would truly recommend them to anybody.

January 16, 2023
Unprompted review
Siesta Blinds logo

Reply from Siesta Blinds

Hi Henry

Thank you, it was lovely to receive for your great review.

I have passed on all your wonderful comments - you made our day.

We really appreciate your great recommendation, this is just what we love to hear.

Thank you

Kind regards
Lynn



Rated 5 out of 5 stars
Siesta Blinds logo

Reply from Siesta Blinds

Hello Julie

It was lovely to hear you always receive great service from us.

Thank you for sharing your experiences with us, your review is really appreciated.

Kind regards
Lynn



Rated 5 out of 5 stars

New blinds !

Very helpful advice from the 2 guys in choosing my blinds …took 2 weeks from ordering to fitting …new blinds look really nice , can’t believe how much difference they have made to the room
Great price includes fitting and removing old blinds

June 28, 2022
Siesta Blinds logo

Reply from Siesta Blinds

Hi Carol

Thank you, that is lovely to hear.

I will pass on your great comments.

Your review is really important to us, and very much appreciated.

Kind regards
Lynn

Rated 5 out of 5 stars

Always use Siesta for our blinds

Always use Siesta for our blinds - did our first conservatory blinds about 14 years ago and have just been to replace them. Always fab service

June 23, 2022
Siesta Blinds logo

Reply from Siesta Blinds

Thank you Carol.

That is just what we love to hear and is the best recommendation we can have.

Thank you for your kind words and 5 star review, it is really appreicated.

Kind regards
Lynn

Rated 5 out of 5 stars

used siesta blinds for a lot of years…

used siesta blinds for a lot of years now and never fail to satisfy first class service as always

June 14, 2022
Siesta Blinds logo

Reply from Siesta Blinds

Hi Robert

Thank you for your great review.

It was lovely to hear you have used Siesta many times. You have made our day. That is really the best review we can have.

We really appreciated it, thank you for taking the time.

Kind regards
Lynn

Rated 5 out of 5 stars

Great service and blinds

Great service and blinds. Very happy with our purchases.

June 12, 2022
Siesta Blinds logo

Reply from Siesta Blinds

Hi Abbi

It was lovely to receive your kind comments on our blinds and service.

Thank you for giving us a 5 star review, it is really appreciated.

Kind regards
Lynn

Rated 5 out of 5 stars

Great job

I would just like to say a great job done by Alan fitting the perfect fit blinds in our garden Room. Would definitely recommend. Daz.

June 9, 2022
Unprompted review
Siesta Blinds logo

Reply from Siesta Blinds

Hi Daz

That is great to hear. We will pass on your great comments to Alan.

Thank you for your 5 star review and recommendation, we really appreciate it.

Kind regards
Lynn

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