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SIG Roofing Reviews 265

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, polite, and knowledgeable, often going above and beyond to assist with projects and ensure satisfaction. Many consumers highlight the excellent service, noting efficient order processing, timely deliveries, and the availability of products. People frequently mention the outstanding customer service, appreciating the personalized approach and quick responses. However, some customers also noted issues with customer service, including instances of unhelpful staff, dropped calls, and difficulties in obtaining specific products. A few other people also felt that some branches provided inconsistent service, with some experiences falling short of expectations regarding delivery and product availability.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, friendliness, and... See more

Service

Customers had positive experiences with service. Many reviewers consistently praise the helpfulness and... See more

Product

Consumers generally express satisfaction with the product offerings. Many reviewers highlight the good price,... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the reliability and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful and polite staff... See more

Based on these reviews

Rated 5 out of 5 stars

Shannon at st ives branch in Cambridgeshire has really transformed your experience at SiG. Very helpful and sees your project till the end. Nothing is ever too much trouble and makes you feel you wan... See more

Company replied

Rated 5 out of 5 stars

We have been doing business with Portsmouth SIG over the last five years and couldn't praise this branch enough. All of the gents are polite, respectful and always go the extra mile. we would like to... See more

Company replied

Rated 5 out of 5 stars

Every person I dealt with at SIG, from Branch Manager to Delivery Driver, was completely positive and helpful - nothing was too much trouble. Calls were always returned in a timely manner. One of the... See more

Company replied

Rated 5 out of 5 stars

We use several of the branches of SIG Roofing in the south east of England and always receive a service second to none. Good stock levels and first class staff who are professional in every way. Dav... See more

Company replied


Company details

  1. Roofing Supply Store
  2. Roofing Contractor
  3. Solar Energy Equipment Supplier

Written by the company

If you’re looking for a roofing partner that delivers reliability, choice, and support, we offer one of the most comprehensive solutions in the industry. With over 40,000 roofing products in stock, we give you unbeatable variety - whether you’re working on a small residential repair or a large-scale commercial project. Our range includes trusted top brands sourced directly through our nationwide network, ensuring consistent quality and dependable supply. We operate specialist branches dedicated to pitched, flat, commercial, industrial, and solar roofing, meaning you always get tailored expertise for the exact type of project you’re managing. To keep your schedule on track, we provide flexible delivery options, including next‑day delivery on many items, so materials arrive when and where you need them. To support confident planning and accurate budgeting, we offer a FREE estimating service, helping you cost your work quickly and precisely. Plus, our sample and matching service ensures that every product aligns perfectly with your project’s requirements - no guesswork, no compromises. Whether you’re an independent tradesperson or managing major builds, our flexible cash and credit accounts are designed to fit the scale and flow of your workload. Ultimately, we’re here to make every roofing project simpler, smarter, and more successful.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

265 reviews

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Rated 1 out of 5 stars

If there was zero stars I would have…

If there was zero stars I would have used that
Ordered insulation 3 weeks ago for delivery 14 th not getting until 21 st

April 14, 2026
SIG Roofing logo

Reply from SIG Roofing

Hi Neil,

We regret to hear about the delivery delay and any inconvenience this situation has caused. I'll arrange for our branch manager to give you a call to discuss this further.

Thanks, Sophie

Rated 5 out of 5 stars
SIG Roofing logo

Reply from SIG Roofing

Tony Turner,

We appreciate you taking the time to share your positive experience; we are always ready to assist!

Thanks, Georgie

Rated 5 out of 5 stars

always great service from placing…

always great service from placing orders to goods being delivered.
have used SIG for 15 years and would highly reccommend to everyone.
special thanks to Carrisa Morley for all her help.

March 27, 2026
SIG Roofing logo

Reply from SIG Roofing

Hi Andrew,

We appreciate your long-term patronage and are so glad you've consistently received great service from us. It's wonderful to hear that our team has been helpful to you. I'll pass your review on to Carrisa too. Thanks for the recommendation!

Thanks, Sophie

Rated 5 out of 5 stars

Always nice to shop at my local branch

Always nice to shop at my local branch. Been going in there since they opened.

March 26, 2026
SIG Roofing logo

Reply from SIG Roofing

Hi Sam,

We're happy to hear that you enjoy shopping at your local branch! Thank you for your long-time patronage; we appreciate your continued support.

Thanks, Sophie

Rated 5 out of 5 stars
SIG Roofing logo

Reply from SIG Roofing

Hi Mark,

We're happy to hear that you had a good experience with our company. Thank you for your positive feedback; we appreciate it.

Thanks, Sophie

Rated 5 out of 5 stars

Always very helpful

Always very helpful

March 31, 2026
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Reply from SIG Roofing

Hi Vic, Thanks for taking the time to share your review. We're glad that you find the team very helpful.
Thanks, Sophie

Rated 5 out of 5 stars

We have been using Sig roofing for… roofing product

We have been using Sig roofing for over 15 years always pleasant to deal with and Andy is always a happy chap on the counter.

March 25, 2026
SIG Roofing logo

Reply from SIG Roofing

Hi Edward,

We're happy to hear that you've had such positive experiences with us over the past 15 years. We appreciate your kind words about our team's service!

Thanks, Sophie

Rated 5 out of 5 stars

Superb customer service

Superb customer service. Very helpful & knowledgeable.

March 27, 2026
SIG Roofing logo

Reply from SIG Roofing

Hi Joanne,

We appreciate your kind words! We are happy to hear that you found our team's service helpful and knowledgeable.

Thanks, Sophie

Rated 5 out of 5 stars

Great quality friendly service with…

Great quality friendly service with competitive pricing

March 27, 2026
SIG Roofing logo

Reply from SIG Roofing

Hi Mike,

We're glad you enjoyed your experience! Thank you for your positive feedback regarding our service, quality, and pricing.

Thanks, Sophie

Rated 5 out of 5 stars

Fantastic service

Fantastic service. All the staff are so helpful and they go above and beyond to help out.

March 26, 2026
SIG Roofing logo

Reply from SIG Roofing

Hi Andrew,

We're happy to hear that our team provide fantastic service! We appreciate you mentioning how helpful the staff are and that they go above and beyond.

Thanks, Sophie

Rated 5 out of 5 stars

All good service

All good service. Good staff .

March 20, 2026
SIG Roofing logo

Reply from SIG Roofing

Hi, We're glad you found our service and staff good. Thank you for your positive feedback; it means a lot to us.

Thanks, Sophie

Rated 5 out of 5 stars

Great employees

Great employees, plenty of materials, the team always go above and beyond.
-Kings Lynn branch

March 19, 2026
SIG Roofing logo

Reply from SIG Roofing

Hi, We're happy to hear that our team at the Kings Lynn branch provided excellent service and materials. We appreciate you taking the time to leave us this great feedback.

Thanks, Sophie

Rated 5 out of 5 stars

Great prices

Great prices. Professional services

March 19, 2026
SIG Roofing logo

Reply from SIG Roofing

Hi, We're glad you found our prices great and appreciated our professional services. Thank you for your positive feedback; it means a lot to us.

Thanks, Sophie

Rated 5 out of 5 stars

SIG Lewes

SIG Lewes, They have a great team. Always happy to help and go the extra mile.

March 20, 2026
SIG Roofing logo

Reply from SIG Roofing

Hi, We appreciate you taking the time to share your positive experience. We are so happy to hear our team is helpful and goes the extra mile for you.

Thanks, Sophie

Rated 5 out of 5 stars

Always a pleasure to pick up goods at…

Always a pleasure to pick up goods at Bath merchants knowledgeable staff and always friendly

March 17, 2026
SIG Roofing logo

Reply from SIG Roofing

Hi Peter,

We're happy to hear that you find our team knowledgeable and friendly during your visits to pick up goods. Thank you for your positive feedback!

Thanks, Sophie

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