Good price and fast delivery
February 26, 2025
Reply from Sikkerhedsgiganten
Hello Emilio.
Thank you for the review.
Feel free to contact us any time.
Greetings.
Morten Nissen - Sikkerhedsgiganten
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4.6
Excellent
227 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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You put the delivery to fragt Denmark…
You put the delivery to fragt Denmark and the end i needed to go to their depo to take the pakkege. And i pay a lot for the package , on the end to go my self to take the pakkege.
July 26, 2024
Reply from Sikkerhedsgiganten
Hello Gheorghe.
First of all thank you for reaching out.
We have spoken to the Freight company. They inform us that you werent home/responsive on delivery.
It is company policy to take packages back with the freighter when a customer is not there to receive it. So that it doesnt get stolen from a Third Party.
We are sorry that we might have misunderstood eachother.
Regards.
Morten - Customer Service
Mistakes can happen. But how the manager solved that mistake was very nice!
I ordered 3 items and one of them was delivered wrongly. Human error - no problem, this happens.
I wrote a mail asking how I can send it back and how we can make sure that I'm refunded for postage.
The manager Morten decided not to deliver things back and forth. Instead he just let me keep that wrong item (a hand sanitizer that was actually about the same price as post delivery). And he quickly sent me the correct one in addition!
No waste of time or money for the extra post delivery! And of course I'm happy with a sudden gift :)
My next purchase will of corse be from you again!
April 25, 2024
Unprompted review
Medium
The design of the shoes on the back side is bad, it's not anatomically, when you wear them, after hours, you will feel pain on back sides of your foots.
January 27, 2023
Super god service og hurtig levering!
January 26, 2023
They did what they could.
They did what they could.
So I have ordered some hand sanitizers in Feb. But after a few days I've got a message that they are out of stock and have no idea when the producer can supply my items well because of the crissis. Then a few days later I asked them if it is still a problem and the nice support lady answered and she can replace the item with something similar and they've shiped my items the next day. 🙂
I think they did most of the handling process manually before, which is fine because they sell hygiene and safety products needed by special companies. Now suddenly the whole country needs their service 🙂.
Overall, I think they did great and they have tried their best to help people given the circumstances.
Of course I advise them to invest more on automation so they can manage better in the future.
May 31, 2020
Unprompted review
Reply from Sikkerhedsgiganten
Hello Ash.
Thank you for the review. You are completely right, that we wasnt prepared for this demand, which made it really difficult to handle, at the same standard as usual, but we do everything we can to fullfill all the orders, as fast as possible.
/Markus
Great choice of safety equipement for…
Great choice of safety equipement for a very competitive price/quality ratio. Unfortunately I had to cancel my most recent order because of the estimated delivery date that was too delayed for my specific need. I finally ended up buying the same products 30% more expensive soewhere else :( Customer service of Sikkerhedsgiganten immediately canceled my order apologizing for the inconvenience. Great professionnalism and care for customer.
May 13, 2020
Unprompted review
Reply from Sikkerhedsgiganten
Hello Arnaud.
Thank you for the review. Im glad you found the products you needed, and got a good treatment from our custumer service.
/Markus
Started with bad experience but ended…
Started with bad experience but ended up very good. They care about they’re customers and in my opinion that’s the most important in a business.
May 1, 2020
Unprompted review
Reply from Sikkerhedsgiganten
Hej Ghimis.
Thank you for the 5 Star review. Im glad you had a good costumer service experience.
/Markus
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