I had been told that there was a 1 - 2 week lead-time, but I'm yet to receive any updates despite chasing, even though the two weeks have now passed!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good looking website and found exactly what we were looking for. Easy to order and item arrived quickly.
I ordered four Kilner jars because they were cheaper here than other online retailers. It's always a bit nerve wracking ordering glass products, but, I have to say they all arrived intact. The jars... See more
Company replied
Unfortunately it’s increasingly rare to find a company on line like this one, selling tasteful high quality products and providing customer service deserving of the description. I’m talking *real peop... See more
Company details
Written by the company
Family run business selling premium quality kitchen and home wares online.
Contact info
MAIN OFFICE, AINSCOUGH BUSINESS PARK, WN6 9RS, WRIGHTINGTON, United Kingdom
- 01772737170
- info@silvermushroom.com
- www.silvermushroom.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic company
Fantastic company - so glad to have found them online. Excellent customer service, great communication & very fast & safe delivery of a beautiful butter dish & stunning glass photo frames. They were really well packaged & arrived within 2 days of ordering at the time the delivery company stated. Thank you so much- will definitely be ordering again from you.

Reply from Silver Mushroom Ltd
Great range, well presented.
Good looking website, that was easy to navigate. Something for every price range and some great sale items.
My order arrived promptly, well but not overly packaged and everything was as described
No issues at all, Silver Mushroom will be bookmarked and visited again.

Reply from Silver Mushroom Ltd
I’ve never shopped from this company…
I’ve never shopped from this company before. I will certainly be shopping on here again
Excellent service, communication and high quality product

Reply from Silver Mushroom Ltd
Avoid
Ordered a set of Mason Cash bowls, three out of four were marked, scratched, chipped and had poor paint work, they look like seconds but it definitely doesn’t state this on the website. Sent an email straight away and received no response. Sent a second email asking for someone to contact me…nothing. Really poor customer service. Avoid.

Reply from Silver Mushroom Ltd
Fantastic service really fast delivery
Fantastic service, really fast delivery and the things I ordered are beautiful!

Reply from Silver Mushroom Ltd
Superb service
Superb service, great products and competetive prices.
Having looked around for a gift in a particular product range I came across Silver Mushroom. Not only did they carry a great range, their prices were the best I found too. A large Dept store site offered to price match if I found the items that I was wanting cheaper elsewhere but to be honest why not give the business to a small "British" business that was already cheaper - plus they were also offering free delivery.
I had to call the Company to rectify a mistake that I had made when ordering and spoke to a lovely and helpful lady who sorted the issue promptly.
I also chose the ordinary free delivery as time was not am important factor for me and was amazed when it was delivered within two days!!!
Absolutely sterling service.I will definitely be back.

Reply from Silver Mushroom Ltd
Quite addicted to this lovely company…
Quite addicted to this lovely company after so many great purchases, especially my mugs, platters and glasses. My 'big retail' shopping days are so over. Quirky, unique product. Real, helpful and genuinely customer-centric people. Small local businesses every time for me now. Can't wait for the sale now. Bring on Christmas shopping....

Reply from Silver Mushroom Ltd
Absolutely fantastic company
Absolutely fantastic company.
Bought a smeg kettle and toaster and the service was great by all the team at silver mushroom.
I contacted them after buying the kettle to see if I could get the toaster to match, they said it was out of stock but as soon as it was back in they would contact me and they were true to what they said.
When it came in they contacted me and I purchased the toaster as soon as contact was made. Everything they said they delivered on.
It really does make a change to have complete confidence in a company.
I would recommend silver mushroom to everyone and will continue to buy from them.
A very big thank you to:
Alice, Ali, Hillary & Betty.

Reply from Silver Mushroom Ltd
Bought Artisan dinner and side plates…
Bought Artisan dinner and side plates which are a beautiful set which I am collecting. The delivery service was excellent. Will be purchasing again very soon. Thank you Silver Mushroom 😀

Reply from Silver Mushroom Ltd
Great experience 🙂
I purchased six 3 litre Kilner jars from 'Silver mushroom' Arrived on time, excellent packaging and a quality product. Great experience, thank you Rebecca & Emmie, will visit your online store again soon 🙂

Reply from Silver Mushroom Ltd
Nothing has arrived
*I would like to add a comment and update my review about Silver Mushroom. The delivery has not arrived but the service from their work colleague, Hilary has been excellent. She has kept me fully updated. The order was cancelled and reissued and has arrived. Thank you . I feel confident using your company in the future.
I have ordered from this company. Paid for next day delivery. My purchase has still not arrived. I have tried to track the parcel and contact the company but there seems to be multiple issues with their website.
I'm hoping to still get my purchase delivered ..But I'm not feeling confident. I will not use this company again.

Reply from Silver Mushroom Ltd
Pure 'glass'
I ordered four Kilner jars because they were cheaper here than other online retailers. It's always a bit nerve wracking ordering glass products, but, I have to say they all arrived intact. The jars were delivered by courier in a large cardboard box, packed with thick brown paper, very well done.

Reply from Silver Mushroom Ltd
Simplicity with style
Easy website to navigate and place an order, a good selection of products in complimentary styles to create the perfect selection of things to buy in one place, quick delivery - love it!

Reply from Silver Mushroom Ltd

Reply from Silver Mushroom Ltd
Order was delivered quickly and was…
Order was delivered quickly and was well wrapped up and packaged. Goods were good price. Would shop again.

Reply from Silver Mushroom Ltd
Return Policy Sucks
I ordered a really expensive product and despite the fact that I was unhappy with it and some of the equipment was faulty, I couldn’t return it. The team communicated well but the return policy sucks.

Reply from Silver Mushroom Ltd
Amazing service
Excellent service and amazing products
Ordered 3 items one was a bit dented but sent emails and got new one more aless straight away
Would shop with you again you have got some lovely things and at a great price
Nice to have a company that sorted something out straight away thank you

Reply from Silver Mushroom Ltd
Happy at purchasing from this small…
Happy at purchasing from this small company. Sufficient packaging, great delivery timeframe no issues raised. No issues had to be raised.

Reply from Silver Mushroom Ltd
Smeg blender
My Smeg blender arrived although it did seem to take slightly longer than my other deliveries and I felt I could have been kept in touch more. However the blender has arrived and works extremely well. Now sat on my kitchen work top and looks smart as well!

Reply from Silver Mushroom Ltd
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







