Silvexcraft Design 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very disappointed

Very disappointed. Gold plated silver changed it's color. It is impossible to use these parts. Seller makes many mistakes. Shipping takes more than a month. Very bad products and service.

February 7, 2020
Unprompted review
Rated 1 out of 5 stars

I don't understand why it is taking so …

I don't understand why it is taking so long to receive my order. I purchased two necklaces, one I have received the other I am still waiting on mind you I placed the order on November 28, 2017 and all I get from them is will get back as soon as possible. Well that is bunch of crap. I will never order anything from them ever again and not only that but the necklace in real life looks like it should go to a child. Very displeased.

January 11, 2018
Unprompted review
Rated 1 out of 5 stars

I wish I could give it zero stars!I …

I wish I could give it zero stars!I orderd 5 necklaces on December 6th it up dated December 11th saying shipped well it's January 11th and they never arrived and it still says shipped.They don't even respond to my emails no more. And I can't find an actual number to call.Im pretty sure I've got scammed.Im so ANNOYED

January 11, 2018
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER!!!

I never received my necklaces!!! I bought a groupon voucher. This is unacceptable. Why is groupon prompting an unreliable business. I am not only turned off by this company. I am also turned off by groupon!

December 19, 2016
Unprompted review
Rated 1 out of 5 stars

Triple ring necklace

I purchased the necklace from groupon. It took nearly a month to arrive! It is very poor quality, looks like a different necklace from the one advertised. It is scratched and badly marked on the rings. Stay away from this company, I would not recommend it to anyone!

January 2, 2016
Unprompted review
Rated 1 out of 5 stars

This is a scam!

You will not receive your goods!! Silvexcraft take your order and your money but your goods never arrive. When you ask for refund they say they can only give you a refund if you return goods!! When you tell them goods have never arrived they tell you to take it up with post office, who know nothing about it! I placed an order in good faith but have never received it and they refuse to refund money. The last message I got was that I should collect from post office although I've had no note from post office to say they have it and when I went there they had no idea what I was talking about. Buyer Beware!!!

November 26, 2015
Unprompted review
Rated 1 out of 5 stars

Cheap looking product

I bought 3 Carrie style name necklaces from Silvexcraft via a groupon for £39.99. As they retail at £65 each I was expecting them to be great quality. I was shocked by the size when I received them , they're tiny! All the names are 4 letters long but they're smaller than a 5 pence piece. There's no height to them either & the font is hard to read as they're so small. I find it hard to believe that this is the product that Silvexcraft send out for £65. The necklace depicted on the model is much bigger & is therefore in my opinion very misleading. They obviously weren't interested when I complained all I can say is avoid this product & Silvexcraft.

September 20, 2015
Unprompted review
Rated 1 out of 5 stars

Unreasonable and rough treatment

I bought two necklaces from groupon.dk and I had to redeem them on silvexcraft website. But I never got anything. I contacted silverxcraft, they did not answer me, so I contacted groupon, they could not help. after three months I was able to just get my money back. Poor service and pure cheating.

August 12, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service and lovely items

I have now bought several items of silver from here and they have made lovely personalised gifts. The site delivered the items on time and items were as described. Thank you

June 30, 2015
Unprompted review
Show reviews in all languages. (14 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look