SIM Demon Reviews 804

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, quick delivery, and high-quality products. Many highlight the staff's helpfulness and expertise, noting their willingness to go above and beyond to ensure a smooth experience, from initial inquiries to setup and support. The efficient communication and fast dispatch times are frequently mentioned, with many appreciating the clear updates throughout the ordering and delivery process. However, some customers also noted occasional issues, such as receiving an open-box product instead of a new one. Additionally, a few people experienced discrepancies regarding free delivery policies for larger orders, leading to unexpected delivery charges.

What people talk about most

Delivery service

Consumers consistently report positive experiences with delivery services. Many reviewers highlight the speed... See more

Service

Users describe positive interactions with service, consistently praising the excellent and first-class... See more

Product

People report positive experiences with product, often praising the great range of sim gear from top brands... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Order

Clients share positive opinions on order. Many customers praise the quick order confirmation and dispatch,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my second time ordering from these guys, and it just confirmed why I came back. As before, communication was spot on — quick, friendly replies with genuinely helpful advice over email. Dispat... See more

Company replied

Rated 5 out of 5 stars

My 13 year old son is proper made up with his xbox f1 bundle. Originally bought one from Fanatec directly but unfortunately due to confusing advertising we ended up with the wrong one. Fanatec eventu... See more

Rated 5 out of 5 stars

First time order from Sim Demon, next day despatched, arrived the following date. Very impressed with their service, What apps them online, responsed within minutes. Very happy with their service, wi... See more

Rated 5 out of 5 stars

Fantastic company! Great service and communication Met Paul in the showroom trying out a few sim rigs, after some suggestions we created the perfect rig. An agreed date booked and a couple of exci... See more

Company replied


Company details

  1. Computer and Accessories Store
  2. Race Car Dealer
  3. Racing Car Parts Store
  4. Video Arcade

About SIM Demon

Written by the company

UK Supplier of quality SIM Racing & Flying hardware Inc:

Prosimu, Fanatec, Simucube, Thrustmaster, Cube Controls & many more.

Need help curating your sim? We offer a personal rig building & Install service.

SIM Demon - Release your inner Sim Demon

WhatsApp

Contact info

4.9

Excellent

TrustScore 5 out of 5

804 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Awesome place, easy to deal with

Ordered a bundle from sim demon, decided I wanted another bit, then another bit, then another bit. They were very helpful when I called to add extras etc.

I'll continue using these guys, next day delivery, products have all been top notch. Packaging is good. Not much more you can ask for.

Now I just have to hope I can afford the mortgage.....

April 22, 2025
Rated 5 out of 5 stars

Excellent service!

I ordered some Fanatec products, as I really didn't want to order from Fanatec in Germany, and get stung on lead times and customs. Came across these guys, and as I ordered what I wanted in the morning, they were delivered the next working day! Excellent delivery and will definitely come here for future sim products. They were also very helpful and responded quickly with any questions I had about certain products too.

March 25, 2025
Rated 5 out of 5 stars

Absolutely 5*

Absolutely 5*! Fantastic service from the chaps at SimDemon. Heaps of knowledge and no question left unanswered. Kept updated throughout the whole ordering process whilst waiting for a couple of items to come into stock. Really easy to get hold of them either by phone/email or whatsapp. sim centre is fantastic and a brilliant way to get a feel for kit before taking the plunge. Will not hesitate to recommend Sim Demon, and they are now my go to store!

March 13, 2025

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