Banner for Simmer Eats

Simmer Eats Reviews 

12,957
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 7,501 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the meals for their delicious taste, high quality, and variety, often noting they feel fresh and nutritious. Many people appreciate the convenience and time-saving aspect, making healthy eating easy for busy lifestyles. Reviewers frequently highlight the excellent customer service, with staff members often checking in and resolving queries quickly. However, some customers also noted issues with delivery, including damaged packages, missing items, or food left in unsuitable conditions. A few other people also felt that meal quality could be inconsistent, with some finding limited variety, receiving incorrect orders, or encountering foreign objects. Additionally, some reviewers experienced unhelpful customer service when issues arose, such as difficulties changing meal selections or receiving minimal resolution for problems.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the taste, variety, and convenience of... See more

Quality

People report positive experiences with quality, often praising the delicious, flavorful, and filling nature... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising its promptness and convenience,... See more

Customer service

Customers consistently note positive experiences with customer service, often highlighting helpful and polite... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the service makes their life... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The meals are lovely. Very flavourful and so easy and convenient when me and my partner both work different hours and have different tastes. My only complaint is the recipes tend to be very similar we... See more

Company replied

Rated 5 out of 5 stars

I’ve tried several meal prep companies in the past but simmereats has so far been the best. Only one slight issue which was dealt with very swiftly. I have recommended to several friends and colle... See more

Company replied

Rated 5 out of 5 stars

I’ve only been using Simmer eats for a few weeks but up to now they have been excellent. Good size portioned tasty convenient meals which fits in nicely as I’m getting home later from work . The time... See more

Company replied

Rated 5 out of 5 stars

Delicious meals, really tasty for the macros, and clean too. Excited to try the lean option next. Only suggestion would be for a way to see how much each week will cost before payment. And if orderin... See more

Company replied


Company details

  1. Meal Delivery

About Simmer Eats

Written by the company

We are Simmy and Jhai, the brothers and co-founders behind Simmer. Our story started small. A kitchen in Hitchin and a hunger for more. Enjoy life and food to the fullest. Enjoyment in every mouthful.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(12,957)

7,401 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I am enjoying all of my meals very…

I am enjoying all of my meals very tasty and just enough for me as I'm not a big eater

July 13, 2026
Simmer Eats logo

Reply from Simmer Eats

Hi Marilyn,
We're so happy you're enjoying all of your meals and find them to be the right portion size! We appreciate your feedback.
Charlie 🧡

Rated 5 out of 5 stars

I’ve tried several meal prep companies…

I’ve tried several meal prep companies in the past but simmereats has so far been the best. Only one slight issue which was dealt with very swiftly. I have recommended to several friends and colleagues. Keep up the great work. A couple more fish dishes would be appreciated.

Really good variety of dishes to choose from and look forward to receiving my delivery at my office every monday morning.

Marie has been a particularly pleasant person to deal with.

July 13, 2026
Unprompted review
Simmer Eats logo

Reply from Simmer Eats

Hi Edward,
Thank you so much for this wonderful review, it has absolutely made our day! 😊

We're so glad Simmer has stood out above the rest and that you're looking forward to your Monday morning deliveries, what a great way to start the week!

Thank you also for recommending us to your friends and colleagues, that really does mean the world to us.

We'll make sure Marie sees this too, she'll be thrilled! And the fish dish feedback is noted, watch this space! 🐟

Thank you for being such a fantastic Simmer customer! 🧡

Rated 5 out of 5 stars

Excellent foods they have

Excellent foods they have

July 1, 2026
Unprompted review
Simmer Eats logo

Reply from Simmer Eats

We are delighted you enjoyed our excellent food. Thank you for sharing your positive experience with us; we appreciate it! 🧡

Rated 5 out of 5 stars

Convenience and tastiness

Simmer has been a great help in my weekly meal prep. I’m on week three now and have enjoyed it so far. They do end up being pricey but that evens out with the time you save on cooking and get a decent variety of meals.
They are indeed tasty and home cooked meals after all.

I love that I can freeze them and get an easy meal even from frozen.

One thing I would love to see is spiciness level when I’m choosing the meals. I’ve had a few I couldn’t bear the high hot level.

Thanks for the recent help as well Zidane 😃

July 14, 2026
Unprompted review
Simmer Eats logo

Reply from Simmer Eats

Hi Ina,
Thank you so much for this lovely review, three weeks in and we're so glad it's been working well for you! 😊

The spice level suggestion is a brilliant one and really useful feedback, we'll make sure it gets passed on to the right people. Nobody wants an unexpectedly fiery meal!

And we'll make sure Zidane sees this too, another well deserved mention! 🙌

Here's to many more weeks of easy, tasty meal prep!
Charlie 🧡

Rated 5 out of 5 stars

Very straightforward and high quality…

Very straightforward and high quality food

July 15, 2026
Unprompted review
Simmer Eats logo

Reply from Simmer Eats

We're so happy you found our food to be straightforward and of high quality! We appreciate your positive feedback. 🧡

Rated 5 out of 5 stars

I’m a very fussy eater but the Simmer…

I’m a very fussy eater but the Simmer meals are surprisingly very tasty giving the variety of different vegetables included in the meals. With a swift delivery service & switched on customer service & wide variety of meals that change weekly Simmer give you a 5 star product & service. Awesome

July 15, 2026
Unprompted review
Simmer Eats logo

Reply from Simmer Eats

We're absolutely thrilled to hear that our meals, especially with the variety of vegetables, have won over even a fussy eater! It's fantastic to know you're enjoying our swift delivery and switched-on customer service. Thank you for the wonderful 5-star review! 🧡

Rated 5 out of 5 stars

Very good Meals

Very good Meals. Saves me a lot of money on Takeaway meals, Healthy meals keep me happy all day

July 15, 2026
Unprompted review
Simmer Eats logo

Reply from Simmer Eats

We're so glad our delicious and healthy meals help you save money and keep you happy all day! 🧡

Rated 5 out of 5 stars

All the food comes well packaged and…

All the food comes well packaged and the majority of the food tastes great. Especially the sticky chicken 😋

July 13, 2026
Simmer Eats logo

Reply from Simmer Eats

We're so happy to hear that our food arrives well-packaged and that you enjoy the taste of the majority of our dishes, especially the sticky chicken! Thank you for your positive feedback. 🧡

Rated 5 out of 5 stars

Really loving these meals

Really loving these meals. They’re packed with protein and fresh veggies. The butter chicken is unreal and lamb kofte is a firm favourite. Ive replaced my usual meal prep with Simmer eats high protein meals and haven’t looked back. I’ve saved money and look physically leaner which is a pleasant surprise. They keep you full and have a really good variety. Would recommend

July 15, 2026
Unprompted review
Rated 2 out of 5 stars

Misleading

Misleading
They say no seed oils yet they use pomace olive oil, which is nothing but a blend of seed oils and olive oil, and if not it's still worse.
`Considering what it cost, I ordered large potion 6 meals for 36 quid, it's not enough.
The transformation stories are clearly fabricated as I am an athlete and I turned it down the very first week of my subscription. There's no convenience in filling your fridge, people buying this are just stupid, as you can get ready meals in supermarkets for half the price, as they don't have such extra-ordinary taste, might be 1% better.
I would stick to cooking with organic produce and cook big potions myself, well tried giving it a shot but not impressed.

July 14, 2026
Unprompted review
Simmer Eats logo

Reply from Simmer Eats

Thank you for your review and for giving Simmer a try.

We're sorry the meals didn't meet your expectations, particularly as someone with a strong focus on nutrition and performance. We completely understand that everyone has different dietary needs and preferences and Simmer isn't going to be the right fit for everyone.

We genuinely appreciate all feedback as it helps us continue to improve. We wish you all the best with your training!
Charlie 🧡

Rated 1 out of 5 stars

Lacks Variety and Poor customer service

The food was poor quality, with most of the meals tasting virtually identical and very little variety. Few of my orders even contained meals I hadn't chosen, and nobody could give me a proper explanation.
Payments taken from my account for another delivery before I realised the subscription was still active. When I contacted customer services immediately, they were completely unhelpful.
For a company that claims to value its customers, the service was extremely disappointing. Poor food, poor customer service and a subscription model that left me out of pocket.

July 14, 2026
Unprompted review
Simmer Eats logo

Reply from Simmer Eats

Hi Lauren,
Thank you for your review and we're really sorry your experience with us fell so far short of what you deserved.

We're glad we've since been able to get in touch and resolve things for you. We're sorry it took a review to get there and we hope the outcome went some way to making up for what was a really disappointing experience.

We wish you all the best. 🧡

Rated 5 out of 5 stars

Best decision I’ve made

First few weeks in and it’s the best decision I’ve made. The meals are really tasty, I’ve liked all of them. The meals are all balanced and give the right amount of nutrients.

10/10 for me

July 15, 2026
Unprompted review
Simmer Eats logo

Reply from Simmer Eats

We're so happy to hear that our meals have been such a great decision for you! It's wonderful that you've enjoyed all of them and found them balanced and nutritious. 🧡

Rated 5 out of 5 stars

I only had a few meals so far but I can…

I only had a few meals so far but I can say there the best I tasted so far, hoping to try more recipes , I will definitely be buying again

July 14, 2026
Simmer Eats logo

Reply from Simmer Eats

We're so happy to hear you've enjoyed the meals you've tried so far and are looking forward to exploring more of our recipes! We appreciate your kind words and look forward to serving you again.🧡

Rated 1 out of 5 stars

Roach motel!

Roach motel!
Meals fine. Disgusting forced continuity subscription trap tactics, wrapped around an image of a family business! This approach has soured the taste of their meals and wouldn't see me return to them.

July 14, 2026
Unprompted review
Simmer Eats logo

Reply from Simmer Eats

Hi John,
Thank you for your review and we're really sorry your experience left you feeling this way.

We're glad the meals themselves were enjoyable, but we're sorry that the subscription process overshadowed that entirely. You should never feel trapped or frustrated by the way we operate and we sincerely apologise that it came across that way.

We did try to call you today and have left a message, we'd really love the chance to speak with you personally and make things right. Please do call us back when you get a chance, we'd really appreciate it.
Charlie 🧡

Rated 5 out of 5 stars

Great selection of meals

Great selection of meals, easy to use service and good communication. A few times we had a couple meals that were damaged in transit but they were happy to replace them in the next order. Shoutout to Samuel too!

July 14, 2026
Unprompted review
Simmer Eats logo

Reply from Simmer Eats

We're so happy to hear you're enjoying the meal selection, ease of service, and communication! We appreciate you letting us know about the damaged meals and are glad we could replace them for you. We'll be sure to pass along your kind words to Sam 🧡

Rated 5 out of 5 stars

The food tates great

The food tates great. It always tastes fresh and high quality. I have tried other companies similar to this and found the meat was often chewy or full of grissle, but simmer is different, the meat is tender and the flavours are great. I cant find an issue at all. Good job simmer

July 14, 2026
Unprompted review
Simmer Eats logo

Reply from Simmer Eats

We're so happy to hear you're enjoying our food and that it consistently tastes fresh and high quality! It's wonderful to know that our tender meat and great flavours stand out. Thank you for your kind words! 🧡

Rated 5 out of 5 stars

I’ve only been using Simmer eats for a…

I’ve only been using Simmer eats for a few weeks but up to now they have been excellent. Good size portioned tasty convenient meals which fits in nicely as I’m getting home later from work . The time saved in cooking is well worth the extra money for myself . The customer service is also great with Samuel checking in to see if I’m enjoying the meals .

July 14, 2026
Unprompted review
Simmer Eats logo

Reply from Simmer Eats

Hi Shaun,
We are so happy to hear that our meals are fitting in so nicely with your busy schedule! It's wonderful that the convenience and taste are making a positive difference for you. We'll be sure to pass along your kind words to our team. 🧡

Rated 5 out of 5 stars

Simmer review

Simmer has helped lower the amount of time and stress when cooking and has allowed me to hit my protein and calorie goals with ease.
I would highly recommend.
I've also had great customer experience and help from Samuel.

July 14, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look