SimpleRetro Reviews 

425
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers had a great experience with this company. Customers consistently praise the brand for its high-quality products, noting that items often look even better in person and are made with premium, breathable fabrics. Many appreciate the beautiful, elegant, and unique designs, which are described as feminine, timeless, and well-crafted with meticulous cuts. Reviewers also highlight the excellent customer service, with staff being kind, supportive, and quick to respond, fostering trust and a positive experience. However, some customers experienced issues with sizing, finding the size chart inaccurate and the clothes running much smaller than expected, even for standard sizes. A few other people also felt that the material quality was poor and that delivery took an extended period, with some even reporting problems with order tracking and receiving refunds.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality,... See more

Quality

Reviewers mention positive feedback about quality, with many praising the high-quality fabrics,... See more

Order

Customers had ambiguous experiences with order, with many expressing satisfaction and a desire to order... See more

Delivery service

Consumers find delivery service to be ambiguous, with some reviewers reporting fast and accurate shipping,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the kind, supportive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Simple Retro brand is one of my favorite !!! was genuinely impressed by the quality and design of their pieces. I had a long checkered skirt with a matching vest, as well as a long dress — everythi... See more

Rated 5 out of 5 stars

The packaging is absolutely adorable and arrived so quickly! 💖 I really love the quality of the clothes — such thoughtfully designed pieces. I’d totally recommend them! all of the pieces definitely s... See more

Rated 5 out of 5 stars

I absolutely love Simple Retro! Their clothes are beautiful, elegant, and amazing quality. I recently connected with their team and were so kind and supportive throughout the process. Highly recommend... See more

Rated 5 out of 5 stars

Simple Retro dresses have been part of my wardrobe for over a year, and I’m still very satisfied with the brand. The quality is consistently good, and the style is exactly what I look for: feminine, t... See more


Company details

  1. Shopping & Fashion

Information provided by various external sources

simple retro is the worldwide women's clothing retailer which including women's clothing ,accessory and so on. we do great draft from classic vintage garment


Contact info

4.0

Great

TrustScore 4 out of 5

425 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(425)

78 reviews in the last 12 months

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Rated 5 out of 5 stars

I got 2 dresses from Simple Retro

I got 2 dresses from Simple Retro, and I am really impressed by how gorgeous these are! The quality is amazing, the style is so beautiful and elegant, the fit is absolutely perfect! I’m in love with my new dresses from Simple Retro!

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing quality and beautiful clothes

The quality of their clothes is amazing with gorgeous designs. I love the Fiona cotton midi dress - it is made of 100% cotton which is so comfortable and breathable even in hot weather.

The delivery is also very fast!

June 15, 2024
Unprompted review
Rated 5 out of 5 stars

I LOVE IT!!

I LOVE IT!!! no words 💗 long time I’m looking for this kind of dress, and I found it here… classy, vintage, so beautiful ❤️ you should buy it!!

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

Marvelous

I recently got a few dresses from Simpleretro, and I'm absolutely in love! The quality is fantastic, and the vintage-inspired designs are both stylish and flattering. These dresses are so versatile—I’ve worn them to casual brunches and formal events, and they always fit perfectly. The comfort is amazing, too—I can wear them all day without any issues.

The customer service was excellent, with quick processing and beautiful packaging. Simpleretro has quickly become one of my favorite brands. If you’re looking for high-quality, stylish dresses, I highly recommend them!

September 20, 2023
Unprompted review
Rated 5 out of 5 stars

super recommended shop!

I got a dress and a shirt, the shirt is fantastic: light pure cotton fabric, very comfortable on the skin, elegant, refined and chic design; the dress is a dream, I received many compliments, light and comfortable, it feels like you're not wearing it; I loved their original models, which are not around! I will definitely buy again and recommend the site to my friends!

May 24, 2024
Unprompted review
Rated 1 out of 5 stars

Very bad customer service

Very bad customer service, bought shirt size not fit, sent back the package with the address they provided, but no ant response no refound. Never buy from simple retro this company.

May 10, 2024
Unprompted review
Rated 2 out of 5 stars

I used to purchase from them a lot but…

I used to purchase from them a lot but they have changed and are not ethical anymore. They advertise their dresses in US dollars but charge your card in Hong Kong $ (which is against the law in the USA to advertise in dollars & not charge in dollars) so you get charged by your bank an international transaction fee. Additionally the dress i purchased for $35 on sale, same size as other dresses I have bought but it was MUCH smaller even though the measurments were the same. They said id have to pay $15 to ship is back for a refund. You have 30 days to return the item from the day they ship ot, which can take weels to get to you (& most places return for free & that is half the cost of what i paid) & then they said id have to purchase the dress in a different size at the non-sale price of $75. Customer service response is very slow, text only which takes days, bo phone number either.

April 9, 2024
Unprompted review

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