Had my website for over a year and I'm so happy with it and is everything I had hoped for, however for some reason it has stopped accepting my renewal. I've tried different cards with different ban... See more
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See what reviewers are saying
Not good this a scammed says free trial but want you debit card information first take one dollar after a week take 39.99 for tree months I not approve for take my money woooo never again I can'... See more
Company replied
Simplesite.com is simply the best! I rant raved reviews due to the fact... it is not only affordable even to people that are on a low income, but the service, advice, explanations, caring kindness, to... See more
Company replied
I had a problem last year and was able to get technical assistance from Carl at Simple Site. A few days ago I have another problem, and when I contacted simple site I was told that they could not help... See more
Company replied
Company details
Information provided by various external sources
You can use your SimpleSite website for your company, your social club, to showcase your talent, or put your resume online. For business or for pleasure – SimpleSite has website designs for every need, and it’s FREE! Get started on your own SimpleSite today. You may be familiar with SimpleSite through one of our local website services: 123hjemmeside, 123hjemmeside, 123minsida, 123kotisivu, 123website, 123siteweb, 123homepage, 123miweb, 123webseite, 123sait, and 123paginaweb.
Contact info
Copenhagen, United States
- customerservice@simplesite.com
- www.simplesite.com
oppened the free web site not good
oppened the free web site , put down shop did not like it and decided to give it a miss no money involved , except for 1.00 for domain name , then on March the 12 the took nigh on 40.00 of my account . I did not apply for a paid site .. tried the phone number it didnt work and e-mails ignored. Daft me used a debit card instead of credit card. Blocked all payments but still fighting to get my money back . Do not trust this firm
March 15, 2021
Unprompted review
Reply from SimpleSite
Dear Christine,
We're sorry to see you've left us a one star review and if there has been any misunderstanding.
Please note that SimpleSite offers a basic free plan for unlimited time, to give our users the chance to get to know our product better, before deciding to upgrade to our paid PRO plan.
To upgrade to PRO and register for a paid subscription, you need to log in to your website editor, select your domain name, accept the terms of use (otherwise our system will not allow you to continue), and manually enter the card information for the initial payment.
During the registration process, we show the information about our payment structure and the automatic payment service. This information is also included in our Terms of Use, which you had to accept to proceed with the initial payment.
SimpleSite also sends registration emails, which confirm your website and payment plan, including our contact details, so you can reach out to our customer service at any time.
It is unfortunate if you didn’t take some time to read the information we supplied or if there was any misunderstanding.
We've checked our records but could not find any communication related to the name you are currently writing from. We therefore advice you to email us directly to customerservice@simplesite.com. You will receive a confirmation email when your email has been received. We reimburse all payments made within the last 14 days.
Our team will be happy to check if you're eligible for a refund and help you cancel your subscription.
Again,we're sorry for any incovenience cause but do hope that we are able to help you in this matter.
All the best,
SimpleSite
very helpful very good advice verygoid…
very helpful very good advice verygoid site and freeeee
March 15, 2021
Unprompted review
Reply from SimpleSite
Dear Shams el Kalemat,
Thanks so much for taking the time to leave us a review, we really appreciate it.
We're very happy to hear that you think our website is very good and that our support team has been helpful to you! We're always happy to assist our customers in reaching their website goals, so thanks for letting us know.
We do hope you continue to enjoy your website with us, and wish you all the best.
Kind regards,
SimpleSite
Amasing help from Simplesite
I am very happy with Simple site customer service, which I have needed help with with my website.
I wrote and asked them for advice and had answers very quickly with the help I needed. Thank you very much
Artist painter Majbrit Bartholdy
March 15, 2021
Reply from SimpleSite
Dear Majbrit Bartholdy,
We're very happy to hear that our customer support team was able to assist you with answering all the questions you had! Our aim is to give our customers personal and professional help, so they can get online simple and fast. So, thanks for letting us know we were able to do just that!
We hope you continue to enjoy your website with us, and remember we are always available to help.
wishing you all the best,
SimpleSite
User friendly
March 12, 2021
Reply from SimpleSite
Dear Joyce,
Thanks so much for leaving us a review, we really appreciate it.
We're very happy to hear that you find our product and service user friendly. It's all in the name: Simple - Site :)
We hope you continue to enjoy your website with us, and please do not hestitate to reach out to our customer support (customerservice@simplesite.com) if you have any questions. We are always available to help.
All the best,
SimpleSite
Very happy !!!
March 10, 2021
Reply from SimpleSite
Dear customer,
Thanks so much for leaving us a review, we really appreciate it you letting us know that you're happy with our service and would recommend us to others.
We hope you continue to enjoy your website with us, but please do not hestitate to reach out to our customer support (customerservice@simplesite.com) if you have any questions. We are always available to help.
All the best,
SimpleSite
Excellent service and friendly customer…
Excellent service and friendly customer service.
March 8, 2021
Reply from SimpleSite
Dear Mohammed,
Thanks so much so taking the time to leave us a review, we really appreciate it.
We're very happy to hear that you find our product excellent and that our customer support team has been able to assist you in creating your website! We are always available to help, if you have any further questions.
All the best,
SimpleSite
Very nice and we can make a website
Very nice and we can make a website. I am very happy to be able to bring my ideas online with simple steps. Thanks.
March 4, 2021
Reply from SimpleSite
Dear Medo,
Thanks so much for leaving us a review, we really appreciate it.
We're very happy to hear that you're able to bring your ideas online through the help of our website service.
Should you have any questions or need help creating the website of your dreams, please do not hestitate to email our customer support (customerservice@simplesite.com). We are always available to help.
All the best,
SimpleSite
very good this website.Ivery like…
very good this website.Ivery like it.thankyou simplesite
March 4, 2021
Reply from SimpleSite
Dear Jack,
We're very happy to hear that you're enjoying the use of your SimpleSite with us, and very much appreciate that you took the time to leave us a review. So, thank you!
We hope you continue to enjoy your website with us, and please do not hestitate to reach out to our customer support (customerservice@simplesite.com) if you have any questions. We are always available to help.
All the best,
SimpleSite
I have been extremely satisfied with…
I have been extremely satisfied with the service. Our organization went through some internal structural changes including (COVID Death) and I have personally suspended the site for a while with plans to re-activate again soon. Thanks for the service you provide. It is more than satisfactory.
March 3, 2021
Reply from SimpleSite
Dear Rex,
Thanks so much for leaving us a review, we really appreciate it.
We're sorry to hear that Covid has affected your business and that you've temporarily had to suspend your website during this time. We do wish you all the best and hope to have you back online soon again. If there is any way that we can help you, please do not hestitate to reach out to our customer support (customerservice@simplesite.com). We are always available to help.
All the best,
SimpleSite
Simplesite is simply awesome!
My experience with Simplesite over the last year and a half has been really great, the website was very easy to set up and is easy to maintain. The site editor is easy to navigate even if you have no experience with these sorts of things. Simplesite’s customer service is great, email responses are clear and tell me how to solve my issue step by step; i even managed to put one of my songs on my site, once i had set up a you tube channel. I never thought i would be able to do my own site but it has been very straight forward, and i now have had nearly 8700 views which is more than i ever hoped for. Also the Simplesite site is not expensive. I’m in Australia and get email support usually within 24 hours when i need it. That little breathing space is a good thing. My next thing i want to do is add a ‘donate’ button through paypal....
March 3, 2021
Reply from SimpleSite
Dear Celeste,
Thanks so much for leaving us such a fantastic review, we really appreciate it!
We're always so pleased to hear that our service can help people with limited IT knowledge get online in a simple and fast way - that's exactly SimpleSite's brand promise. So, thanks for letting us know.
We hope you continue to enjoy your website with us, and if you need any further help setting up your website, our customer support is at your service.
Wishing you all the best,
SimpleSite
Last year I asked Simple Site for new…
Last year I asked Simple Site for new pages which they gave me, however, those pages were added at the beginning of the Website. I was told that one of the first pages in the Website was too long and that it was necessary to begin new pages at the top of the Blog. I would rather add new pages at the bottom of the Blog because I am now more experienced at making the content of the new pages smaller. Also any new content should be in chronological order from my first entries at the beginning where they are now and as new information is added it is better to add it at the bottom where new information is included and developed. Sincerely Wayne Lickteig.
March 3, 2021
Reply from SimpleSite
Dear Wayne,
Thanks for taking the time to leave us a 5 star review, we really appreciate it! We're also very happy to hear that you're enjoying your website and that our customer support team has been able to assist you with the issue of your pages.
It is true that once you add too much content to one single page, it can become impossible to load in your in your editor. If this page has been split into smaller subpages, then it is possible to create new pages and place them wherever you like (bottom or top doesn't matter!). Our advice is to simply divide the content over several pages to avoid upload issue in the future.
It's possible to adjust where you place the content on your website by using the content sections and moving them on the page (up or down) to where you want them.
If you need any help with this, please do not hesitate to reach out to our customer support (customerservice@simplesite.com) again. As you know, we are always available to help.
All the best,
SimpleSite
It's supposed to be Simple!
As the creators of Simplesite have pointed out, this site is Not Supposed to offer widgets, that is why it is simple.
Overall it is a piece of cake to create and maintain a website here. If I were not so stubborn, then I would use Simplesite templates which look great but making my own pages from scratch is, well, Simple!
March 2, 2021
Unprompted review
Reply from SimpleSite
Dear Theodore,
Thank you for taking the time to leave a second updated review, we really appreciate it and are happy to see that overall you rate us with 4 stars. Your feedback is valued and, you are right, our website service is not for everyone! We deliberatly cater to those with limited IT knowledge who want to set-up a website in just a couple of simple steps! So, thanks for letting us and others know that this is exactly what we offer!
If you require any help on improving your SimpleSite, please do not hesitate to reach out to our customer support (customerservice@simplesite.com). We are always available to help.
All the best,
SimpleSite
SimpleSite are always so helpful and quick
I sent SimpleSite an enquiry about our storage limit, as I had had a message that I couldn't upload any more attachments.
They answered within a day, as they generally do, and explained in layman's terms that it was only a temporary security limit to stop huge malware uploads. They immediately increased our limit and I have been able to add more PDF attachments to our website.
SimpleSite are always prompt, friendly and efficient and always so helpful. Would recommend to anyone.
March 1, 2021
Unprompted review
Reply from SimpleSite
Dear Fiona,
Thanks so much for leaving us a review, we really appreciate it.
We're very happy to hear that our customer support team was able to settle your mind and help you get back to uploading files to your SimpleSite website.
We always try to answer within 48 hours with a fitting solution, so we're glad we could assist you in this matter.
We do hope you continue to enjoy your website with us, and please do not hestitate to reach out to us again if you encounter any other problems. We are always available to help.
All the best,
SimpleSite
The support has been very good
The support has been very good, it's my inability to post a PayPal donation link to my website that is the problem.
March 1, 2021
Reply from SimpleSite
Dear Sabrina,
Thanks so much for leaving us a review, and for letting us know how you are getting along with your SimpleSite.
Have you tried reaching out to our customer support? Please write to customerservice@simplesite.com. Our support team can possibly help you set-up the Paypal donation if it is an issue from our end. Otherwise we would have to guide you to Paypal's customer support or offer you an alternative that could work.
We look forward to hearing from you and assisting you in this matter.
All the best,
SimpleSite
simple side and useful...
simple to use and very useful with statistical tools that help a lot ... everything is simple to activate from publications to domains ... I am very satisfied
March 1, 2021
Reply from SimpleSite
Dear Jose,
Thanks so much for leaving us a review, we really appreciate it.
We're very happy to hear that you find SimpleSite's easy to set-up, and that our features have been useful tools for you to get started.
We hope you continue to remain satisfied with your website with us, and please do not hestitate to reach out to our customer support (customerservice@simplesite.com) if you have any questions. We are always available to help.
All the best,
SimpleSite
There are the best
February 27, 2021
Reply from SimpleSite
Dear Milan,
Thanks so much for leaving us a review, we really appreciate that you let us know we are the best! Thanks for your recommendation.
We hope you continue to enjoy your website with us, and please do not hestitate to reach out to our customer support (customerservice@simplesite.com) if you have any questions. We are always available to help.
All the best,
SimpleSite
i HAVE NEVER HEARD FROM ANY OF MY…
i HAVE NEVER HEARD FROM ANY OF MY CLIENT THAT THEY HAD EVER SEEN MY WEB PAGE ON THIS SITE
February 27, 2021
Reply from SimpleSite
Dear Joan,
Thanks for leaving us a review with your feedback, although we are uncertain what you mean by '' THAT THEY HAD EVER SEEN MY WEB PAGE ON THIS SITE''.
Do you mean that they do not see your website when they type in the domain in the browser? Or do you mean they cannot find you on Google? Or do you mean that you are not getting interaction/ visitors / purchases to and on your website?
There are so many different ways how this could be interpreted and how external things can affect your website.
If your website is not online, please contact our customer service by sending an email to customerservice@simplesite.com. They can check why your website/ domain name is not active.
If your clients cannot find you on Google this may be because Google will show your site as a search result based on your site's relevance in relation to the search made.
It's very important that you put in the right work, to create engage on your website. SimpleSite provides the website template, but it's up to the user to make it succesful. You can do online and offline marketing, word-of-mouth, improve your SEO, use social media and create a website with good and engaging content that can help you become more visible online!
We do hope you continue to enjoy your website with us, and if you need any help with the above or our reply does not satisfy, please write us directly at customerservice@simplesite.com and clearly state your issue. That way, our customer support team can be of good assistance!
All the best,
SimpleSite
To be honest I love my service
To be honest I love my service, Simplesite lived up to it's name and has made everything so simple for me. I have been with them for over two years, my website it doing great, I know I have a fantastic team should I ever need help.
February 26, 2021
Reply from SimpleSite
Dear Devion,
Thank you for this kind review.
We are thrilled to hear you are so satisfied with us, that you feel so positively about what you have achieved with the help of our great team and that your website is doing so well!
We look forward to working with you for years to come, and we'll be here if you need any assistance.
Kind regards,
Simplesite
I find it difficult to steer traffic to…
I find it difficult to steer traffic to my site. My blog is getting more hits than simple site.
February 26, 2021
Reply from SimpleSite
Dear Barbara,
Thanks so much for leaving us a review with your feedback, we really appreciate it.
We're sorry to hear you are having trouble steering visitors to your website.
Please note that a website and blog are almost the same, except that a blog gets updated more frequently and therefore attracts more visitors, depending on what you are writing about.
A website is more static and works as a business card for your customers, they can find who you are and what you offer. Getting more traction to your website depends on a lot of things; the service you are offering, how likely it is to be found on Google, your content and keywords, how often you update it, and how much you market it (verbally as well as actively on social media and through advertising). You can read more about how to improve your website SEO and visitors through our blog on our website here: https://blog.simplesite.com/
We do hope you continue to enjoy your website with us, and please do not hestitate to reach out to our customer support (customerservice@simplesite.com) if you have any questions or would like tips and tricks on how to improve your website, to grow your visitors. We are always available to help.
All the best,
SimpleSite
Reply from SimpleSite
Dear Randy,
Thanks so much for leaving us a review, we really appreciate it.
We're very happy to hear that your are enjoying your website with us and we do hope you continue to do so.
Please do not hestitate to reach out to our customer support (customerservice@simplesite.com) if you have any further questions. We are always available to help.
All the best,
SimpleSite
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