Had my website for over a year and I'm so happy with it and is everything I had hoped for, however for some reason it has stopped accepting my renewal. I've tried different cards with different ban... See more
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See what reviewers are saying
Not good this a scammed says free trial but want you debit card information first take one dollar after a week take 39.99 for tree months I not approve for take my money woooo never again I can'... See more
Company replied
Simplesite.com is simply the best! I rant raved reviews due to the fact... it is not only affordable even to people that are on a low income, but the service, advice, explanations, caring kindness, to... See more
Company replied
I had a problem last year and was able to get technical assistance from Carl at Simple Site. A few days ago I have another problem, and when I contacted simple site I was told that they could not help... See more
Company replied
Company details
Information provided by various external sources
You can use your SimpleSite website for your company, your social club, to showcase your talent, or put your resume online. For business or for pleasure – SimpleSite has website designs for every need, and it’s FREE! Get started on your own SimpleSite today. You may be familiar with SimpleSite through one of our local website services: 123hjemmeside, 123hjemmeside, 123minsida, 123kotisivu, 123website, 123siteweb, 123homepage, 123miweb, 123webseite, 123sait, and 123paginaweb.
Contact info
Copenhagen, United States
- customerservice@simplesite.com
- www.simplesite.com
SimpleSite. It's easy.
SimpleSite. Easy to use. Loads of great tutorial video. Good website app to use when you want to get your message out there.
July 3, 2021
Unprompted review
Reply from SimpleSite
Dear John,
Thank you for your kind review!
It's great to hear that you have had such a positive experience both with our platform and with the learning materials we developed to help our users learn the ways to develop the website they want!
Should you need any assistance, or advice on how to further grow your website, we are here for you at our email customerservice@simplesite.com.
Kind regards,
Simplesite
I wanted a website that would be easy…
I wanted a website that would be easy for me to create, adding photos and other content. Simplesite provided that to me and my site has helped my photography business to grow.
July 1, 2021
Reply from SimpleSite
Dear Barbara,
Thank you for sharing your experience with others!
We are thrilled to hear that you have benefited from the simplicity our platform offers, and especially that you have grown your photography business through it!
If you think you could benefit from more traffic to your website, please reach us at customerservice@simplesite.com where we can share tips for you to improve your search engine ranking and increase your reach that way.
Kind regards,
Simplesite
Reply from SimpleSite
Dear Brandon,
Thank you for taking the time to rate us!
We are happy to hear that you think positively about our service, and remember that if you have any suggestions on how we could improve, you can always reach us at customerservice@simplesite.com where we will happily take your suggestions into account.
Kind regards,
Simplesite
I should get to hope for My business …
I should get to hope for My business and updates send to me.
June 30, 2021
Reply from SimpleSite
Dear Kim,
Thank you for rating us 5 stars!
We are happy that you value our platform so positively as to give us a perfect rating.
We checked and our mailing system reports that you are receiving all updates normally on your email address, so if you feel there is anything missing please let us know by emailing us at customerservice@simplesite.com and we will gladly investigate further!
Kind regards,
Simplesite
I battle to understand the way to work…
I battle to understand the way to work the website to my favour. Sometimes I want to use a picture while I’m working and then I loose my way and then it takes a long time to get to where I was. I want to put something new on the front page but not delete the previous info.
June 29, 2021
Reply from SimpleSite
Dear Hetta,
Thank you for sharing your experience!
We are sorry to hear that you have struggled with achieving what you want for your website, and we want to let you know that you can count on us to get through the process and learn how you can easily achieve what you want for your website.
Please reach out to us at customerservice@simplesite.com where we have all the tools to help you learn the steps needed to set up the website in the way you want it!
Kind regards,
Simplesite
I asked a question and the reply was…THEY DID NOT ANSWER (or acknowledge) THE QUESTION I ASKED
I asked a question and the reply was long. Probably a 'set-piece'.
I had already learnt from the web-site the email said.
THEY DID NOT ANSWER (or acknowledge) THE QUESTION I ASKED.
Pretty dump and hardly inspiring.
So, THEIR RESPONSE IS LIES.... !
.>>>> AND WHILE WE DID ADDRESS THE QUESTION YOU REACHED US ABOUT, WE CAN ALSO UNDERSTAND THAT IT MAY HAVE BEEN LOST TO YOU IN ALL THE INFORMATION WE SHARED WITH YOU. <<<< Please point out WHERE you addressed my question.
Here's the full content and I still cant see where they have included the answer to my question.
ear Michael,
Thank you for contacting us and welcome to SimpleSite.
Your website {REMOVED} is free for an unlimited time. It will only require payments if you upgrade it to a PRO or E-commerce subscription.
If you decide to upgrade, we have a very attractive introductory offer: you pay only £1 for the first month, and you can also register your domain for free.
After the first month, you will be paying according to the plan registered, however, once you complete the upgrade, if you prefer a different plan, let us know and we’ll be happy to change it for you.
The prices for a PRO subscription including domain hosting are:
1 month £13.49
3 months £34.95
12 months £111.95
24 months £210.95
If you have a webshop and upgrade it to host an unlimited amount of items (E-Commerce package), then you will be paying an extra £15 per month.
To redeem the offer and upgrade to PRO, click here.
Our Basic subscription, while free forever, does not include a domain name, and has a limited amount of fonts, pictures, and space for your content.
Our PRO subscription is perfect for professionalizing your website, as it provides a custom domain name and five custom email addresses, to give your interaction with your visitors a sleek touch. You also have an unlimited amount of space for your content.
Our E-Commerce subscription has the full package, and is perfect for businesses, giving you all the features of the PRO plan, but also free reign to display and sell an unlimited amount of products in your webshop.
Please note that once you upgrade your website to a paid subscription, it is not possible to move back to the free Basic subscription.
We really hope you enjoy your website and get the most out of it.
Please write again if you have any questions. We are always available to help.
Best regards,
Augusto
SimpleSite.com
June 29, 2021
Unprompted review
Reply from SimpleSite
Dear Michael,
Thank you for taking the time to share your experience!
We are saddened to hear that you feel this way. We try our best to be as informative as possible in our reply, and while we did address the question you reached us about, we can also understand that it may have been lost to you in all the information we shared with you.
We did see that, in the end, you expressed satisfactionin your most recent interaction with our support team, and we hope that you will consider revisiting this review if you feel better about our support by now.
Kind regards,
Simplesite
Reply from SimpleSite
Dear Phyllis,
Thank you for reaching out to us!
We are sorry to hear that you found it complicated to set up payment methods on your website. It's actually very easy to do it, but we noticed that you have not created a webshop yet, which is the feature that allows you to take payments from customers through a seamless integration with Paypal directly on your website.
We kindly invite you to reach out to us at customerservice@simplesite.com so we can explain the simple process to set this up!
Kind regards,
Simplesite
Reply from SimpleSite
Dear Daniel,
Thank you for rating us 5 stars!
It's great to hear that you are so satisfied, and we greatly appreciate that you let others know how you feel about Simplesite!
We take the opportunity to let you know that our team of experts is here to help you with your website goals, and you are welcome to reach us at customerservice@simplesite.com letting us know what you would like to achieve. We will be happy to help!
Kind regards,
Simplesite
SimpleSite is a good web builder
I have explored several web host before I settled down on SimpleSite. SimpleSite is the most user friendly web designer, with its various templates. It is also very effective in that it offers exactly what we need to design our own unique website. Apart from that, the SimpleSite editors are always on hand and available to help with issues that I have encountered so far. I highly recommend SimpleSite to everyone who wants to use a web builder.
June 26, 2021
Unprompted review
Reply from SimpleSite
Dear Su Min,
Thank you for your kind review!
We are thrilled to hear that you recommend Simplesite thanks to your positive experience with our support staff and with the ease of use our website editor offers, as well as with the design options.
We look forward to continuing our collaboration with you!
Kind regards,
Simplesite
This site was very easy to build and…
This site was very easy to build and has been flawless to use for my small business. I would recommend it.
June 26, 2021
Reply from SimpleSite
Hi there,
Thank you for rating us 5 stars!
It's great to hear that you have had a flawless experience with our website builder, and that you found it very easy to use.
We take this opportunity to remind you that our team of experts is here to help you in further developing your website, so do not hesitate to reach us at customerservice@simplesite.com letting us know of your current goals, we will gladly assist you!
Kind regards,
Simplesite
Merci super 👍
June 23, 2021
Reply from SimpleSite
Cher Sébastien,
Merci beaucoup de nous avoir laissé votre commentaire ! Nous sommes très reconnaissants que vous nous ayez déposé un avis aussi positif.
C’est un plaisir pour nous de savoir que vous appréciez d’utiliser votre site, et de vous aider à en profiter !
Nous espérons que votre expérience de construction de site reste agréable, et si vous avez besoin d'aide, n'hésitez pas à contacter le service clientèle : nous sommes toujours à votre service !
Bien cordialement,
SimpleSite
Excellent
This is a really easy and helpful website which makes starting your first website easy and free. There are plenty of useful features even on the free version. I had one issue with it and it was resolved in under 24 hours and I asked in the Sunday night and it was fully fixed and up and running again by the Monday morning. Great service and really easy and understandable website. I would highly recommend to anyone making there first website!
June 21, 2021
Unprompted review
Reply from SimpleSite
Hi there,
Thank you for writing such a positive review!
We are thrilled to hear that you feel so positively about the support we provide and about our platform, and we greatly appreciate you kindly recommending Simplesite to others.
We hope you will continue to enjoy Simplesite for much longer!
Kind regards,
Simplesite
It's simple to use. It's also affordable.
It's four years with them now. The platform has been so easy to use and improve on. It's also an afforfable platform to work on.
You really don't need much web experience background to use it. They have templates and colours all over to help you in your simple design concepts and ideas to communicate to your audience.
It's simple and affordable.
June 21, 2021
Reply from SimpleSite
Dear Stephen,
Thank you for taking the time to write this review!
We are glad to hear that you find the platform easy to use and affordable, and that the design options are fitting for your needs. Should you have any suggestions on how we can improve, or if you need advise on how to reach your current website goals, you can always reach us at customerservice@simplesite.com
Kind regards,
Simplesite
Reply from SimpleSite
Dear Jóna,
Thank you for rating us 5 stars!
It's great to hear that you find our platform excellent and easy to use, as that is our main goal! Remember that we are here to help you through the process, so if you have any questions, feel free to reach out to us at customerservice@simplesite.com where we will gladly assist you.
Kind regards,
Simplesite
I tried to cancel from your site you…
I tried to cancel from your site you still keep deducting from my card for the last 2 years although I don’t even use your website
June 21, 2021
Reply from SimpleSite
Dear Sylvia,
We are sorry to hear that you have had a bad experience.
We looked at the records and only found two instances of you reaching out to us, and it was always about being able to log into your account which we helped you with, so we are saddened to learn that you have not been taking advantage of our service after all this time as we have been here to help you at all times.
The automated renewal of your account has been now disabled, and the website will expire and go offline automatically next month. If you have any doubts or want more details, please reach us at customerservice@simplesite.com so we can help.
Kind regards,
Simplesite
Excellent easy to use website
June 21, 2021
Reply from SimpleSite
Dear Lynn,
Thank you for rating us 5 stars!
We are glad to hear that you find our platform to be excellent and easy to use, as our main focus is providing an accessible website creating tool that anyone can use without any technical knowledge.
We take this opportunity to remind you that our support experts are at your disposal, be it to learn how to better use the editor or even how to make your site grow, so do not hesitate to reach us at customerservice@simplesite.com
Kind regards,
Simplesite
I find it very easy to maintain keep…
I find it very easy to maintain keep your payment successfully speak to support when needed
June 19, 2021
Reply from SimpleSite
Dear Tracey,
Thank you for your review!
It's great to hear that you appreciate the ease of use of our platform and our payments system, and that you value the availability of our support experts.
Kind regards,
Simplesite
It’s a great site
It’s a great site, easy to work with and non expensive. If I would change anything I would make it to where I could type across a computer screen instead of it having half columns. Otherwise the counter system of seeing which page was viewed and how many times each page and the website at whole is great! Thank you for being here!
June 19, 2021
Reply from SimpleSite
Dear Damen,
Thank you for rating us 5 stars!
We are very glad to hear how satisfied you are with our platform, and we want to let you know that there is a way to achieve what you mentioned regarding having your text cover the full width of pages!
The way to do it is by changing the content box spacing settings. You will find the "Settings" button by hovering your cursor above the text section, it will be located at the top right corner of the section. If you have doubts or need a walkthrough, feel free to reach us at customerservice@simplesite.com
Kind regards,
Simplesite
Am grateful for joining simplesite.
Am grateful for joining simplesite.
I don't regret for becoming a member of simplesite
June 17, 2021
Reply from SimpleSite
Dear Paul,
Thank you for taking the time to review our service!
We are thrilled to hear that you feel so positively about your experience with Simplesite and that you have no regrets over choosing us among all the possibilities there are out there!
Remember that our team of experts is here to help you further grow your website and achieve your goals, you are welcome to reach out to us at customerservice@simplesite.com and let us know of your goals, we will gladly advise you.
Kind regards,
Simplesite
Absolutely top-notch!
Absolutely top-notch!
Easy to use site building: a doddle to build/edit.
Brilliant support- and all at an easy to manage monthly payment.
WELL DONE SIMPLE SITE.
You have my gratitude and appreciation, for making my business go with a zing!
👍😄🏆
June 17, 2021
Reply from SimpleSite
Dear Ezzie,
Thank you for this wonderful review!
We are delighted to hear how satisfied you are with what you have achieved through Simplesite for your business, and remember that if you need any tips on how to make it grow even more you can always reach us at customerservice@simplesite.com for advice!
Kind regards,
Simplesite
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