Simply-Docs Reviews 

438
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

good range of subjects and topics covered. A wide selection of precedents which can be used to forge into specific needs and requirements. Keep expanding the range. And perhaps add a 'bespoke' serv... See more

Company replied

Rated 5 out of 5 stars

Simply Docs - contents and ease of use of upgrading and accessing documents. The contents of Simply Docs is very easy to find and to download and is certainly comprehensive enough for a small c... See more

Company replied

Rated 5 out of 5 stars

I needed a template for a Loan Agreement at short notice. Simply Docs Corporate gave me a choice of templates. Having selected the appropriate one it was merely a matter of entering the names dates a... See more

Company replied

Rated 5 out of 5 stars

An Excellent service. I paid for a years subscription & have already used over 20 templates for H&S + other employment documents. I can keep up to date on any changes that happen within the H&S /... See more

Company replied

Company details

  1. Legal Services
  2. Business to Business Service

About Simply-Docs

Written by the company

Committed to providing affordability, value and quality Simply-Docs has helped over 250,000 principally UK businesses and business owners protect their interests across a wide spectrum of compliance and legal requirements by downloading over 6 million documents. With 20 years experience and a portfolio that has expanded to over 4000 up-to-date templates, the Simply-Docs unlimited download service provides users with the widest selection of documents to match to their needs. At every stage of your business from starting-up, growth to selling, this “must have” service will save you massive legal and compliance costs.

Our customers range from sole traders and SMEs to accountants and solicitors, and landlords covering a multitude of business activities.

We believe “Prevention is Better than Cure”. Whether you are transacting with customers/clients (on the internet or face-to-face), agreeing terms and conditions, developing intellectual property, employing and managing staff, dealing with health & safety or managing property Simply-Docs will help you save time and £££s.

Business
Corporate
Employment
Health & Safety
Property
Free

Contact info

4.8

Excellent

TrustScore 5 out of 5

438 reviews

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4.8

All reviews

(438)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company

Very well laid out intuitive website, easy to use, great response to helpline emails . Only used 4 documents so far but very impressed. Based on experience to date I have no hesitation in recommending tp others.

March 13, 2025
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Reply from Simply-Docs

Hi Tim,

Thank you for your fantastic review!

We’re delighted to hear that you’ve found Simply-Docs intuitive and easy to use. It’s also great to know that our team has been responsive to your queries and that you’ve been impressed with the documents so far.

Your recommendation means a lot to us, and we truly appreciate your support. If you ever need any assistance or have feedback, don’t hesitate to reach out—we’re always happy to help!

All the best,
The Simply-Docs Team

Rated 5 out of 5 stars

They have it all.

They have it all.

March 5, 2025
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Reply from Simply-Docs

Dear Tahira,

Thank you so much for your fantastic review!

We're thrilled to hear that you think Simply-Docs has it all. Providing our customers with a comprehensive and seamless experience is our top priority, and your feedback means the world to us.

If you ever need any assistance or have any suggestions, feel free to reach out. We truly appreciate your support!

Best regards,
The Simply-Docs Team

Rated 5 out of 5 stars

Love this service

Love this service, great value for money and always up to date. Useful memos also. great for small businesses.

March 6, 2025
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Reply from Simply-Docs

Dear Alexandra,

Thank you so much for your fabulous review and kind words!

We're thrilled to hear that you love our service and find it great value for money. Ensuring our documents are always up to date and offering helpful memos is part of our dedication to supporting small businesses like yours.

We truly appreciate your support!

Best regards,
The Simply-Docs Team

Rated 5 out of 5 stars

Comprehensive library

Got us to a good start on standard documents.

March 5, 2025
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Reply from Simply-Docs

Dear Shakti,

Thank you for your fantastic review!

We're delighted to hear that our comprehensive document library helped you get off to a strong start with your standard documents.

At Simply-Docs, we strive to provide high-quality, professionally drafted templates that make business processes smoother and more efficient.

Wishing you continued success, and thanks again for choosing Simply-Docs!

Best regards,
The Simply-Docs Team

Rated 4 out of 5 stars

Do you think that the boomers have it I have always found simply docs was…

I have always found simply docs was very helpful when looking for particular policies which I have never previously prepared or accessible to me on other websites

February 19, 2025
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Reply from Simply-Docs

Dear Jane,

Thank you for your review! We're delighted to hear that Simply-Docs has been a helpful resource for you in finding policies that were previously difficult to access. Providing clear, reliable, and accessible documents is at the heart of what we do, so it’s great to know that our platform has met your needs.

If there’s anything we can do to turn your 4-star experience into a 5-star one, we’d love to hear your feedback! Your insights help us continue improving our service.

Thanks again for choosing Simply-Docs!

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

Simply Docs is a business resource well worth having

It was so easy when I found Simply Docs, to set up all the HR recruitment items I needed to employ our new recruits. Fantastic library of documents, and reassuring that they are updated. It was also recommended by a friend. Great Value too.

February 12, 2025
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Reply from Simply-Docs

Dear Paula,

Thank you for your fantastic 5-star review!

We're delighted to hear that Simply-Docs made your HR recruitment process smooth and hassle-free.

Providing a comprehensive, up-to-date library of documents is at the heart of what we do, and it’s great to know that you found them valuable. Even better that we came recommended by a friend—word of mouth is the highest compliment!

If you ever need any further resources or support, we're always here to help. Thanks again for your kind words and for choosing Simply-Docs!

Best regards,
The Simply-Docs Team

Rated 5 out of 5 stars

Set up made simpler

A comprehensive set of documents all in one place making any initial set up quick and easy

January 30, 2025
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Reply from Simply-Docs

Dear Philip,

Thank you for your fantastic 5-star review!

We're delighted to hear that our comprehensive set of documents made your setup quick and easy. Providing straightforward, high-quality resources to support businesses like yours is exactly what we strive for. If you ever need any further assistance, we're always here to help!

Thanks again for your support.

Best wishes,
The Simply-Docs Team

Rated 5 out of 5 stars

Highly recommended

This is a great website for any start up business looking for great contracts to use, highly recommend this website!

February 5, 2025
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Reply from Simply-Docs

Hi Steven,
Thanks for your great review and your recommendation. We're delighted to hear that you're finding the documents helpful for business start-ups!
All the best from the Simply-Docs Team

Rated 5 out of 5 stars

Simple and easy to use

Simple and easy to use, what more could you ask for. Highly recommend!

January 30, 2025
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Reply from Simply-Docs

Dear Hannah,

Thank you so much for a wonderful review. We're thrilled to hear that you found our service simple and easy to use.

Your recommendation means a lot to us, and we’re always here to provide a seamless experience. If you ever need anything, feel free to reach out!

Best wishes,
The Simply-Docs Team

Rated 4 out of 5 stars

The customer service is excellent

The customer service is excellent. My only gripe was the website itself, it was extremely confusing, but we got there in the end. The pricing and Ts and Cs are excellent. I downloaded pet sitting and dog walking, but these really need to be amalgamated as I'm having to do that manually and it's taking forever - the payment clauses take a bit of brain power to figure out. I also have to find and add terms for the pet transport side of my business which will be challenging. There could do with being a document that covers all pet services b2c and also one including pet transport for b2b & b2c, as I can't find anything relating to pet transport anywhere. The 4 stars is for the website and lack of other pet service documents.

January 21, 2025
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Reply from Simply-Docs

Dear Anne,

Thank you for your feedback and kind comments.

We understand the navigation confusion. This is largely a function of the number and range of the templates we provide. However, we are currently working on restructuring the presentation of the content which we hope will improve this issue and improving the Search function to help short cut the navigation.

We are always seeking to expand the portfolio so appreciate your suggestions in respect of new templates and will forward these to the document drafting team.

Hopefully, you will continue to derive further value from the service.

Best wishes,
Simply-Docs Team

Rated 4 out of 5 stars

Downloaded the employment element

Downloaded the employment element - but struggling to actually download the documents to use them, cant use the documents for the purpose intended - no help on the website visible - so very disappointed

UPDATE: This has now been resolved quickly so happy with the way in which my complaint was rectified

January 22, 2025
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Reply from Simply-Docs

Hi Steph,

Thank you for the feedback and you received the documents.

We are pleased that the download issue has been identified and, hopefully, you can now continue to download to get maximum value from the additional documents available to you.

Please let us know if you have any further download problems.

Best wishes,
The Simply-Docs Team

Rated 5 out of 5 stars

So convenient as a Company Secretary

Easy, complete, and cost effective

January 9, 2025
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Reply from Simply-Docs

Dear Aaron,

Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with us. Our team works hard to provide the best service, and it’s great to know we met your expectations.

We are delighted that the platform is user-friendly, a huge time-saver, and a reliable resource for your business to easily manage your compliance and company documents.

We thoroughly appreciate your recommendation for anyone looking for a service that is seamless as a company secretary! We look forward to serving you again in the future!

Best regards,
The Simply-Docs Team

Rated 4 out of 5 stars

Practical templates for day to day…

Practical templates for day to day business / legal needs. Would give 5 stars if the numbering / formatting of the docs was improved.

January 7, 2025
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Reply from Simply-Docs

Dear Danvers,

Thank you for your review and your honest feedback. We're glad to hear that you find our templates practical for your business and legal needs—it’s always our goal to provide valuable resources to our users.

We also appreciate your comment about the numbering and formatting of our documents. Improving document formatting is something we are actively working on, and we’re excited about the positive changes this will bring to the usability of our templates.

Your feedback is incredibly valuable to us as we strive to deliver the best possible service. If there’s anything else you’d like to share or suggest, please don’t hesitate to get in touch.
Thank you again for your support!

Warm regards,
The Simply-Docs Team

Rated 5 out of 5 stars

Helpful documents

Helpful documents, well laid out, good price for what you get

December 30, 2024
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Reply from Simply-Docs

Dear Amandeep,

Thank you for your kind comments.

We are delighted to receive positive feedback.

Best wishes,
Customer Support Team

Rated 5 out of 5 stars

A very valuable resource

Worth many, many times the cost. Even if in the end you don’t use a particular precedent, it and the associated notes will have given you an invaluable primer on the commercial and legal issues implicit in the underlying transaction which you may be contemplating.

December 30, 2024
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Reply from Simply-Docs

Dear Nicholas,

Thank you for your kind comments.

We are delighted to receive positive feedback.

Best wishes,
Customer Support Team

Rated 5 out of 5 stars

You can always rely on Simply-Docs to…

You can always rely on Simply-Docs to have just the document you need saving hours of time. Simply fill in your business details, make minor adjustments to suit. Job done.

December 11, 2024
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Reply from Simply-Docs

Dear Richard,

Thank you for your kind comments.

We are delighted to receive positive feedback.

Best wishes,
Customer Support Team

Rated 5 out of 5 stars

Excellent resource

November 19, 2024
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Reply from Simply-Docs

Dear David,

Thank you for your kind comments. We really appreciate your positive feedback.

Best wishes,
Customer Support Team

Rated 5 out of 5 stars

Five Stars all round!

Simply-Docs offers a great value resource with a wide variety of legal templates and guidance available. The documents are easy to use and offer us an exceptional resource and helps keep us up to date on legal developments. Well done SImply-Docs!

November 7, 2024
Unprompted review
Simply-Docs logo

Reply from Simply-Docs

Dear Jo,

Thank you for your kind comments.

We are delighted to receive positive feedback.

Best wishes,
Customer Support Team

Rated 2 out of 5 stars

Risk Assessments are not good enough (edit at the end of the review)

I recently paid for the health and safety suite so that I could download some rams.However, the risk assessments were not fit for purpose and did not itemise enough risks/hazards. For example, scaffolding only has four, bricklaying only has four, and digging in excavations only has three!!

Unfortunately, none of the rams were good enough to meet any of my client's expectations so I had to write them all myself from scratch which made the purchasing from SimplyDocs a pointless exercise.

Edit: Since writing this, I have been contacted by the company's owner. He has dealt with my complaint in an extremely timely and professional manner. After a chat, he agreed that some risk assessments needed to be more in-depth and has made a plan to amend them where necessary.

Although my experience wasn't what I was looking for, I can wholeheartedly commend them on their quick response and desire to ensure that going forward their risk assessments will have sufficient information.

November 6, 2024
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Reply from Simply-Docs

Dear Craig,

Thank you for sharing your feedback with us. We’re sorry to hear that the RAMs did not initially meet your expectations, and we appreciate you bringing these concerns to our attention.

It was a pleasure speaking with you directly to understand how we can improve. To clarify, our assessments provide a foundation by listing key examples of risks and hazards, as each assessment will ultimately depend on the unique circumstances of the specific project. However, we recognise that adding further detail will better support clients in adapting these templates for their needs.

Thank you again for acknowledging our commitment to addressing your concerns quickly and professionally. We’re grateful for customers like you who help us continually improve. If you have any further suggestions, please don’t hesitate to reach out.

Kind regards,
Customer Support Team

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