Simply Jet SA Reviews 

5
TrustScore 2.5 out of 5

2.5

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Company details

  1. Aircraft Rental Service

Written by the company

Founded in 2016, Simply Jet is a European private aviation specialist providing global private flight solutions. From on-demand charter to aircraft ownership, we focus on precision, efficiency, and discretion throughout every stage of the process. Headquartered in Switzerland with offices in the UK and France, we are available 24/7 to support clients with time-sensitive or long-term travel requirements. Whether planning a business trip, family holiday, or group movement, our advisors combine technology with tailored service to manage each flight from planning to landing. Inspired by Swiss standards of punctuality and reliability, we maintain high operational discipline while continuously refining our processes.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

5 reviews

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2.5

All reviews

(5)

1 review in the last 12 months

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Rated 1 out of 5 stars

I was looking at the flight London…

I was looking at the flight London Dubai around 2 weeks before the date. I was provided with the flight time of 645am instead of 6am requested by me. I did sign the contract but because my business meeting could not accommodate the late arrival, I had to cancel the flight the next day after booking. There was plenty of time for the agent to cancel the flight reservation, no money was paid. To my surprise, the company is trying to charge the full cancellation fee, based on the contract heavily biased towards the agent. If the company continues to stick to this unreasonable position, we will dispute the charges in courts. Please stay away from this agent.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Should get employee of the month service

I have been in contact with one of your employees Jamie Hill and he has been above and beyond helpful, he has helped me to achieve a same day flight and at a great price too. This is the sort of service which is expected from all companies is rarely found nowadays and honestly I was slightly surprised as I was enquiring for my dad, and as a child I was not expecting to be taken so seriously but I was and my father and myself were extremely appreciative of this. Thank you Jamie.

January 3, 2024
Unprompted review
Rated 5 out of 5 stars

Always a pleasure to work with this company!

Very kind and reliable staff. We value our business relationship very much. 5/5 stars!

March 9, 2021
Unprompted review
Simply Jet SA logo

Reply from Simply Jet SA

Dear Xenia,

Thank you for your review. We are glad to hear that you had a good experience with our team.

It's rewarding to know that our staff's reliability and kindness were notable and contributed to your positive experience. We take pride in our service and are always here to assist you.

Looking forward to serving you again soon.

Warm regards,

Simply Jet Team

Rated 5 out of 5 stars

Excellent experience

Excellent experience, they were very efficient and quick. They Overrated my expectations. Definitely recommend it !

September 19, 2020
Unprompted review
Simply Jet SA logo

Reply from Simply Jet SA

Dear Rimor,

Thank you for taking the time to share your feedback. We are glad to hear that you had a positive experience with us.

Your recommendation is greatly valued, and we look forward to the opportunity of assisting you again.

Warm regards,

Simply Jet Team

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