Simplyacer Reviews 889

Bought an Acer V5 - was delivered in about 16 hours! Works perfectly. Nice and straight forward transaction.

Having been put off buying a dell because of their own customer reviews the quality of Acer customer reviews seemed much better.

Very pleased with lap top and response of service everything was fine.

Thank you very much

My computer was delivered within 24 hrs, with progress being reported throughout by text message. It doesn't get any better.

Goods delivered to pick up point as per time schedule,goods as described,and so far no complaints. I would use again and I would certainly recommend others to Simply Acer.

Order came in 2 parts from different delivery firms. One managed to be on time the other claimed to have the wrong postcode. What wasn't acceptable was the lack of communication and couldn't care less attitude from the company when we spoke with them.
We also get very frustrated when a company that we place an order with start to blame the delivery firm that they have contracted to deliver goods as if its not their concern!

It's my first time to buy a computer online , the web site is highly trust good service excellent

Website was very knowledgable and staff knee exactly what they were talking about! Very quick delivery and an excellently powerful machine!

Thankyou!

Web site, ordering, delivery and product. As yet cannot fault anything!

I love my Acer V3-731 laptop, Windows 8 took a bit of getting use to but once I'd made it look more like windows 7 no problem, it's so fast wonderful.

Lots of communication Text and email . polite and all-round a nice service.

I recently bought a laptop from the simply acer.

The process was easy and simply even with the unexpected problem with your order email. Which they use to check your order and make sure it is genuine.

My only disappointment is the site advertised one delivery company which I have used before and was impressed with their service and information about delivery times so that some one did not have to wait in all day for the delivery.

A different company was used though the order arrived at a reasonable time in full working order. part of the reasons for using simply acer was the delivery company they advertised having gone for the next day delivery.

Overall happy with the service and the quality of the laptop and will consider them in the future.

Bought an lovely Acer laptop with SSD hdd and 10GB ram - looking around online I couldn't find anyone come close to the price they were doing.

Received it and so happy with the purchase!

Never in my life experienced such bad service or poor attitude. Buy anywhere else and don't trust the reviews - they are very selected and does not give a true picture.

Positive:
- good level of detail and good product pictures
- fast delivery
- good product condition (generally)

Negative:
- the laptop's (Acer) trackpad is overly sensitive, keeps clicking on things whilst hover over the screen, nearly deleted important files accidentally (not sure if it is fixable or a hardware problem)
- choice of products could be bigger
- prices quite high, considering the manufacturing price they could sell them much cheaper
- long check-out process
- the Customer Service Reps make you feel very rushed on the phone; they answer the questions butmake you feel like they really cannot bebothered to speak to stupid you (maybe not their fault if they are paid more for short conversations, the management should improve the incentives)
- free delivery (says 5 days) is fast enough (arrived in 2 days), so don't let them fool you into picking the extra fast one as most probably they will use the same delivery service, so it's a waste of money and for them extra profit without even doing anything different

The laptop I bought was great. Although I ordered well before the deadline and paid for next day delivery service it took 2 days to arrive. Whilst this s not Simply Acers fault the service I paid for was not as described.

ordered a new acer at excellent price - received confirming emails and delivery info to the exact hour - it turned up exactly on time and was up and running thirty minutes later. Exactly as it says on the tin!

It's hard to fault this company. Excellent prices, excellent service, excellent communication.. Placed my order on a Sunday evening on a 3 day delivery and received my netbook on the Tuesday.

Discovered simply acer through an ad on gumtree. Wouldn't usually click on those sponsored ads but glad I did this time! I got an Acer Aspire S3 which was actually the same price on amazon but from simply acer it came with an extra 20GB SSD on top of the 500GB HDD which is why I chose them over Amazon. Ordered at 10am on a Monday and it arrived 8.30am the next day. Just after ordering I got an email saying there was an issue with the order and to call the number given, turns out the issue was that delivery and payment addresses were different and they just wanted to confirm so after a 2min phone call the issue was resolved - nice security feature!

I purchased a Acer Aspire Timeline Ultra M3-581TG, Intel® Core™ i7-3517U from this company. My reasons for purchasing was the price for a i7 Ultrabook with 10gb of memory and 20gb SSD - untouchable and unbeatable! The ordering process was simple enough, a few screens to go through if you want optional extras, then select the type of postage (I selected free postage). I received an email confirmation of my order within minutes, followed a few hours later by a 'my order is being processed' email. By the evening I received a tracking number. The laptop was delivered the next day by courier. I wasn't expecting this as I selected free delivery, usually 3-5 working days delivery, so 10 out of 10 for delivery! The laptop was well packaged. Simple to set up (Windows 8 so a learning curve for myself). The laptop build quality is good. It is fast compared to my old i5 HP laptop and IBM Thinkpad. My only problem is the keyboard. As I type this, some of the keys are extremely non-responsive! So much so, that typing this review is an UTTER pain in the backside. The keys A, N and the spacebar and shift keys are the worst! I find myself constantly having to review every word I type, go back, delete, highlight, etc, to correct words. My old IBM Thinkpad may well be coming out of retirement at this rate. I'm not sure if this is the norm for this make of laptop, but checking other reviews some reviewers have noted this problem. I'm hoping that the keyboard will 'bed-in' with use, but I suspect I may well be chasing my money back at some point.....

I ordered the Acer Aspire XC600 on Friday afternoon and it arrived, safely packed and in fine fettle, on Saturday lunch time. I am very pleased with the service and would have no hesitation in both buying from Simplyacer again and recommending them to others. Whoops! I just did ! (The price was good,too.)