Simply Bits came promptly to install service, technician Donny was thorough, helpful and extremely competent. My system is working well--two computers, two tvs, 2 cell phones and some small devices.... See more
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See what reviewers are saying
Just good people. A mistake with our work order caused the antenna/router install to not happen the day it was scheduled. They said our bad and rescheduled the work. The technician is a good guy an... See more
Today we had two excellent installers come out and install our new antenna and modem. Donnie and Justin were gentlemen and got us going with three times the band width of Bluespan, same price and n... See more
Suzette Masters of Simply Bits quickly resolved our problem that no tech could fix. She sent out a crew to our house who replaced a bad wire, and we have our internet back on. Suzette was thoroughly p... See more
Company details
- Internet Provider
- also in
- Internet Service Provider
- Phone and Internet Service
- Telecommunications Service Provider
Information provided by various external sources
Southern Arizona's largest fixed wireless Internet service provider. Also providing VoIP Phone Systems, Managed WiFi, Web Design and more.
Contact info
5225 N. Sabino Canyon Rd., 85750, Tucson, United States
- 520.545.0400
- info@simplybits.com
- www.simplybits.com
4.3
Excellent
886 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Have not had any problems
Have not had any problems. The installer was very nice he knew what he was doing.
August 10, 2023
Amazing service!!
Amazing service!!! We finally can enjoy streaming without the annoying buffering! From the great phone customer service to our wonderful tech Donny, we are beyond pleased to be part of the Simply Bits family. Thank you all.
August 1, 2023
Management is beyond terrible
Management is beyond terrible. Client for several years but a billing issue and customer service mismanagement caused me to cancel service. Problem started in May and is not resolved and without refund. Rude personnel. Terrible!!!!!
August 17, 2023
Unprompted review
I have service now .
July 23, 2023
I am very happy with our internet from…
I am very happy with our internet from Simply Bits. We had been using our phones hot spot.
July 14, 2023
Genuinely concerned customer service…
Genuinely concerned customer service and a quick response.
July 19, 2023
Unprompted review
i have had intermittent internet for…17 days
i have had intermittent internet for the last 17 days. their support is worse then dog crap, their service is no service at all
stay away far far far far away
June 29, 2023
Unprompted review
Reply from Simply Bits
Please feel free to email marketing@simplybits.com with the account info so that I may escalate your issue and get this resolved.
No service for us
No service for us. We called to ask if it was available, they had us hold so they could make sure we could get service and we were told yes. A couple of days later the technician called to tell us we were not eligible.
June 29, 2023
Reply from Simply Bits
Thank you for your interest in Simply Bits services. We work off a line of site system, we do have a tower in your area, but unfortunately your address is a bit too far from that tower to provide service. We apologize for the miscommunication on serviceability.
Fantastic Technician!
Jason and the other technician who came to our house were fantastic! They did a super job and educated me about my Internet service.
June 29, 2023
Jay did a great job installing and walk…
Jay did a great job installing and walk me through all that needed to connect with the SimplyBits WiFi, Jay was fast and very professional.
Thanks
June 21, 2023
Great service reps
Great service reps! They were friendly, knowledgeable, efficient, caring, and good natured. Provided quality setup service. I couldn’t have asked for a better install.
June 14, 2023
My first time using Microwave internet…
My first time using Microwave internet but it delivers the goods. No buffer at all. I like the fact it is just like CenturyLink bcz the Brand names that use cable slow down on weekends but not this service. 5 stars so far. Keep up the good internet service Simply bits. It’s a tad more expensive but blows away Hughes Net and the other Satellite companies by far far far. Don’t get stuck with slow satellite! Get something that will perform everyday! Simply simply Bits.
June 12, 2023
Great customer service!!!
Talked to real people. Tanya, in the sales dept., was very friendly and helpful. Jay, the technician who came to do the signal signal sighting and installation was friendly, helpful, listened to the guidelines provided, and did his best to do meet my needs!! Very knowledgeable and insightful! Thank you, Simply Bits!!
June 1, 2023
Never received a call back
June 1, 2023
Reply from Simply Bits
Thank you for the feed back. We are unable to see a contact request in our system. Our Residential team will be in contact today to help with an questions you may have about getting service.
You do not throttle the internet like…
You do not throttle the internet like most companies do. Unlimited gb.
May 26, 2023
WIFI For Dummies made easy
The sales representative, Ryan was great and answered all my questions.
My installer made the setup and App. System easy on me.
May 22, 2023
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