Simply Cornish Hampers Reviews 

86
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fantastic service. Food excellent. I could not be with my son for his birthday due to current situation and lovely cornish food was the next best thing.

Rated 5 out of 5 stars

I have used Simply Cornish Hampers many times and the products are wonderful and well presented and packed. The customer service is always great and they are always willing to go that extra mile, not... See more

Rated 5 out of 5 stars

A lovely range of food sent, spot on for the Corning experience. Beautifully presented and wrapped. Tasted delicious ... shame there was no jam for the scones (minor)! Delivered on the day expected... See more

Rated 5 out of 5 stars

Kept informed on the status of my order right up to when it would be delivered. If I have to make one comment it would have been nice to have been notified the parcel had been successfully delivered a... See more

Company details

  1. Restaurants & Bars

Information provided by various external sources

At Simply Cornish Hampers, we bring together the finest Cornish produce in a wide range of food and drink hampers.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

86 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(86)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Anonymous gift sent but no help given. Poor customer service

I received a Simply Cornish Hamper by post. It contained no message or any indication of who had sent it. I telephoned the company who admitted that this is not the first time that customers have experienced this. However they claim that a) it was the fault of the purchaser and b) data protection legislation means that they cannot say who sent the gift. Firstly I do not believe their claim that the customer is at fault and secondly there is clearly a problem with their software that they need to correct. The person I spoke to had no interest in resolving this at all. I was told to phone round all my friends and relatives and see if any had sent it.
Do not use this company as a gift service. They appear to have no interest in achieving customer satisfaction.

March 5, 2019
Unprompted review
Simply Cornish Hampers logo

Reply from Simply Cornish Hampers

Dear Gerrie,


We are sorry that you feel our service has not met your expectations. It is the case that due to GDPR we cannot hand out any personal data to other customers for their protection.


We have had a thorough search for your order and cannot find it on our system anywhere, nor on DPD's delivery schedule. It appears that this order was not made via our website. There are a number of hamper brands in Cornwall.


We pride ourselves on our customer service, always looking for ways to improve our processes wherever possible. Our website has the function to add a gift message. We do our utmost to contact any customer who does not include a gift message with their order. As your order seems not to have been with us, it seems that this is why you were not contacted.


We really hope you get to the bottom of this, as we very much understand the need to know who your lovely gift was from!


Best wishes

The team at Simply Cornish Hampers

Rated 5 out of 5 stars

True taste of Cornwall!!

Bought a Cream Tea Hamper as a surprise gift for my mom. She absolutely loved it. Really really tasty and fresh. Extremely well presented. True taste of Cornwall’s delights. Superb food and the staff at Simply Cornish Hampers are really friendly, helpful and an absolute joy to deal with. Can’t speak highly enough of the hamper and the tremendous service. First rate! I’m hooked. Will definitely be buying more hampers in the future for family and friends!

February 22, 2019
Unprompted review
Rated 5 out of 5 stars

Beautifully presented, delicious food.

A lovely range of food sent, spot on for the Corning experience. Beautifully presented and wrapped. Tasted delicious ... shame there was no jam for the scones (minor)!
Delivered on the day expected and updates for the delivery was helpful.
The other half was bowled over with his gift, thank you.

February 18, 2019
Unprompted review
Rated 5 out of 5 stars

Delighted

My Dad was delighted with his gift ...I have used this company before with great results .....easy to order and product arrives on time contents excellent...Thank You

February 16, 2019
Unprompted review
Rated 5 out of 5 stars

Sent as a gift.....

Sent as a gift and the recipient couldn't have been happier - beautifully wrapped & fab contents - she actually took a photo so I know how good it looked.

February 16, 2019
Unprompted review
Rated 5 out of 5 stars

Delicious treat

Sadly I did not get the opportunity to taste the Cornish Cream Tea hamper as it was a gift, but I am told that it was beautifully packaged and a delicious treat.It was delivered on the day it was needed. Perfect.

February 14, 2019
Unprompted review
Rated 5 out of 5 stars

Mulled cider

I ordered some mulled cider. It arrived within a couple of days of ordering and was very well packed. The cider itself was delicious!

February 5, 2019
Unprompted review
Rated 5 out of 5 stars

Really good service very easy to order…

Really good service very easy to order and make payment. My gift arrived as expected and both Cornish Hampers and the couriers kept in touch throughout. My mum was very happy with her Cream Tea i would definitely use you again. THANKYOU.

January 18, 2019
Unprompted review
Rated 5 out of 5 stars

I absolutely love these hampers

I absolutely love these hampers. I’ve just ordered one for my brother and it arrived just two days after I’d ordered it. The hamper was well packaged and I was told by text the time it would be delivered. My brother was delighted with his “taste of the West Country”. I’ve had these hampers before and will be definitely be ordering another one soon.

January 17, 2019
Unprompted review
Rated 5 out of 5 stars

Hmm,Hmm!,Hmm!.

Wonderful gorgeous fresh baked scones with clotted cream dolloped with a big lump of strawberry jam to sink your teeth into. Hmm! delicious, then washed down with a fantastic cup of tea. Hmm!, Hmm!, Hmm! what more do you want? Fantastic....................

January 17, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look