I order a Ninja Foodie 9-in-1 from Simply Electricals over a month ago (12th April). I received no update about delivery so called them to be told it would be delivered two weeks ago. Nothing came. I... See more
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Came across Simply Electricals while searching for a new TV, great selection of all major brands at really good prices compared to Currys AO and the like. Ordering was really easy with confirmation s... See more
Considering the current situation contacting simply electricials was quick and easy. I was able to speak to an agent and not those dreaded voice prompts. Michael Gilmour was very helpful with advice... See more
We had quite a few technical problems setting up this soundbar and getting the sound in sync with the tv etc. It is not a simple case of plug and play and we almost gave up. However Simply Electrica... See more
Company replied
Company details
Contact info
1st Floor 29-31 Knowsley Street Bolton, BL1 2AS, Bolton, United Kingdom
- hello@taodigital.org
- www.simplyelectricals.co.uk
3.8
Great
307 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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The best price on the market
The best price on the market was with Simply Electricals when I was on the market for a big appliance. Overall a smooth process, checkout is simple, customer service is great, delivery was prearranged and delivery staff were helpful. I will certainly check their prices again when I'm on the market for another appliance.
October 5, 2019
Unprompted review
Reply from Simply Electricals Affiliate Store
Dear Attila,
Many thanks for your 5 star review.
Reviews like this really make us smile. It’s why we do what we do.
We always try to go above and beyond normal levels of service for all our customers.
We hope you will shortlist us for your next electrical purchase.
Best wishes,
The Simply Electricals Team.
We are supremely impressed
We prefer to deal with local companies and this is one that somehow I fell over when looking online for a replacement television. We are supremely impressed. We visited the showroom and were assisted by an extremely helpful young man.
We ordered the set we liked and the delivery and installation service was first rate.
October 5, 2019
Unprompted review
Reply from Simply Electricals Affiliate Store
Dear Mr. Higgin,
Many thanks for your 5 star review.
Reviews like this really make us smile. It’s why we do what we do.
We always try to go above and beyond normal levels of service for all our customers.
We hope you will shortlist us for your next electrical purchase.
Best wishes,
The Simply Electricals Team.
Bought this tv from simply electricals…
Bought this tv from simply electricals because Samsung let me down over delivery.
It was also £500 cheaper in the bargain.
Excellent service from the staff over the phone, they knew exactly what I was looking for.
All sorted over the phone.
The delivery was on the day that they said it would be and it was early.
Would use Simply Electrical again.
October 5, 2019
Unprompted review
Reply from Simply Electricals Affiliate Store
Dear Conway,
Many thanks for your 5 star review.
Reviews like this really make us smile. It’s why we do what we do.
We always try to go above and beyond normal levels of service for all our customers.
We hope you will shortlist us for your next electrical purchase.
Best wishes,
The Simply Electricals Team.
Excellent service and price,
October 3, 2019
Unprompted review
Reply from Simply Electricals Affiliate Store
Dear Martin,
Many thanks for your 5 star review.
Reviews like this really make us smile. It’s why we do what we do.
We always try to go above and beyond normal levels of service for all our customers.
We hope you will shortlist us for your next electrical purchase.
Best wishes,
The Simply Electricals Team.
Superb in every way
Superb in every way. Friendly and professional with next working day delivery. Very happy!
September 29, 2019
Unprompted review
Reply from Simply Electricals Affiliate Store
Dear Phil,
Many thanks for your 5 star review.
Reviews like this really make us smile. It’s why we do what we do.
We always try to go above and beyond normal levels of service for all our customers.
We hope you will shortlist us for your next electrical purchase.
Best wishes,
The Simply Electricals Team.
Lots of people can sell you something...
Lots of people can sell you something, and some of them can sell it for a decent price - however, I think a company really shows its colours in the way it deals with problems and complaints.
I bought a Sony TV from Simply Electricals a year ago and had some problems with it - I was referred to Sony who didn't offer a satisfactory solution, so I went back to Simply who, after a few emails, resolved the problem completely and at their own expense.
Can't ask for more than that. I will definitely use them again.
September 27, 2019
Unprompted review
Reply from Simply Electricals Affiliate Store
Dear David,
Thank you for the honest and glowing review. We always try to go the extra mile for our customers and it's extremely nice when a customer tells everyone that we have.
Unfortunately we do get issues from time to time but we will do our upmost to get the best outcome for our customers.
We hope you will shortlist us for your next electrical purchase.
Best wishes,
The Simply Electricals Team.
Very good and reliable
Very good and reliable. Was the best price in market.
September 27, 2019
Unprompted review
Reply from Simply Electricals Affiliate Store
Dear Naresh,
Many thanks for your 5 star review.
Reviews like this really make us smile. It’s why we do what we do.
We always try to go above and beyond normal levels of service for all our customers.
We hope you will shortlist us for your next electrical purchase.
Best wishes,
The Simply Electricals Team.
After seeing Simply Electricals online…found them to be the best.
After seeing Simply Electricals online looking for a well priced Samsung TV I found what I was looking for price 10/10, communication 10/10, delivery person 10/10, just first class Service. Derek Taylor.
September 27, 2019
Unprompted review
Reply from Simply Electricals Affiliate Store
Dear Derek,
Many thanks for your 5 star review.
Reviews like this really make us smile. It’s why we do what we do.
We always try to go above and beyond normal levels of service for all our customers.
We hope you will shortlist us for your next electrical purchase.
Best wishes,
The Simply Electricals Team.
Excellent service would use again.
Very helpful when contacted by phone and were able to answer my questions. Very good price the best I could find and always kept me informed on the delivery arrangements and delivered on time. Yes I would definitely recommend this company. The washer dryer is also very good and overall a very good experience all round.
September 26, 2019
Unprompted review
Reply from Simply Electricals Affiliate Store
Dear Nick,
Many thanks for your 5 star review.
Reviews like this really make us smile. It’s why we do what we do.
We always try to go above and beyond normal levels of service for all our customers.
We hope you will shortlist us for your next electrical purchase.
Best wishes,
The Simply Electricals Team.
I don’t recommend this company.
I don’t recommend this company.
I’ve ordered a tumble dryer and paid with PayPal . It was a gift for my sister as she just bought a new house .
They said they cannot deliver it to different address than the one linked to my PayPal.
I’ve cancelled my order and made another, this time paid with my visa .
Put my sisters address as the delivery address , only to be told a few days later that I need to prove I live there . I have ordered a tumble dryer not an atomic bomb! It was supposed to be a surprise gift -well in the end I had it delivered to my home and took it in my car to my sisters house .
Carrying it to the third floor was super hard for two women and I cursed this company every step up .
I wouldn’t order even a toaster from them anymore. They made everything extremely difficult, lots of hustle and the communication was poor .
No , thanks for the future!
September 26, 2019
Unprompted review
Reply from Simply Electricals Affiliate Store
Dear Magdalena,
Many thanks for your review, however it is correct we only deliver to the Paypal and credit card billing address. I'm not sure why you feel there was poor communication, we emailed you the very same day of the order going through to let you know that we couldn't deliver to the address you have provided.
Your email back to us just stated the following "That’s ok , just deliver it to my billing address."
I'm not sure what else we can do in this instance as we have to ensure that we delivering to the correct address to prevent online payment fraud.
Regards
The Simply Electricals Team.
Excellent
Excellent, really helpful when my initial payment failed due to my new address - all sorted with no problems. Delivered on day agreed.
September 26, 2019
Unprompted review
Reply from Simply Electricals Affiliate Store
Dear Mr. Mcardle,
Many thanks for your 5 star review.
Reviews like this really make us smile. It’s why we do what we do.
We always try to go above and beyond normal levels of service for all our customers.
We hope you will shortlist us for your next electrical purchase.
Best wishes,
The Simply Electricals Team.
All went very smoothly
All went very smoothly. Good price, good communication and delivered on date agreed. Couldnt ask for more.
September 5, 2019
Unprompted review
Reply from Simply Electricals Affiliate Store
Dear Mr. Mcardle,
Many thanks for your 5 star review.
Reviews like this really make us smile. It’s why we do what we do.
We always try to go above and beyond normal levels of service for all our customers.
We hope you will shortlist us for your next electrical purchase.
Best wishes,
The Simply Electricals Team.
Second to none service
The product and service from these guys were second to none. They called with confirmation of the purchase and then followed up with delivery dates and times that could be convenient for me. The item arrived with no problem and to the time allocated. Even the driver was great and very helpful.
I'd certainly purchase more items from Simply Electricals and wouldn't hesitate to recommend them to others.
Thanks, guys.
September 4, 2019
Unprompted review
Reply from Simply Electricals Affiliate Store
Dear Graham,
Many thanks for your 5 star review.
Reviews like this really make us smile. It’s why we do what we do.
We always try to go above and beyond normal levels of service for all our customers.
We hope you will shortlist us for your next electrical purchase.
Best wishes,
The Simply Electricals Team.
Bought a Sony Tv, delivered with damage screen.
I bought a Sony tv from them. They took 2 weeks to deliver. Upon I open the box, the screen was damage. I inform them that I received a damage screen but they took 3 weeks to Offer a replacement because they didn’t want accept liability. I requested for the tv to be collected and refund but they charging me £150 for collection without a breakdown of the collection fees. I feel customer must be very careful before they buy anything with this company. I spoke with one guy called Michael but he was very rude and aggressive on the phone. Then I only made contact by email. They can sell cheap things but have a lot of risk. So would request customer to stay away from this company. Many thanks.
September 4, 2019
Unprompted review
Reply from Simply Electricals Affiliate Store
Dear Jabeer,
We are upset to read your comments and your decision to leave a negative review. We would like to be clear on some of the points and dates you have outlined.
You placed an order on the 29th July 2019 and was delivered on 08th August. You reported via email the screen was damaged upon opening the Sony KD65ZF9 television. We requested to email pictures of the damage so we could arrange a collection or replacement.
The photographs were only received on the 22nd August. A replacement television was delivered to you on the 28th August. On the 31st August you stated you didn’t want a the replacement television and now wish to return this for a full refund.
We have offered to collect the television via a courier or to return via your own transport not incurring any collection charges.
Best wishes,
The Simply Electricals Team
Reply from Simply Electricals Affiliate Store
Dear Matthew,
Many thanks for your 5 star review.
Reviews like this really make us smile. It’s why we do what we do.
We always try to go above and beyond normal levels of service for all our customers.
We hope you will shortlist us for your next electrical purchase.
Best wishes,
The Simply Electricals Team.
Great customer support, competitive prices
I made my first order with Simply Electricals, but they will definitely be a go-to website for future purchases... excellent price, great options for delivery and fast access to quality support via the webchat. The delivery driver called in advance and delivered to where we needed, was polite and professional.
July 19, 2019
Unprompted review
Reply from Simply Electricals Affiliate Store
Dear Mike,
Many thanks for your 5 star review.
Reviews like this really make us smile. It’s why we do what we do.
We always try to go above and beyond normal levels of service for all our customers.
We hope you will shortlist us for your next electrical purchase.
Best wishes,
The Simply Electricals Team.
First Class Service
Ordered a Qled tv from simply electricals as they offered a competitive price and the option to trade in old tv for a discount.
Very impressed with the service and with the delivery.
TV was to be delivered on saturday morning but driver phoned to say he could deliver friday evening.
Happy customer.
June 29, 2019
Unprompted review
Reply from Simply Electricals Affiliate Store
Dear Kenneth,
Many thanks for your 5 star review.
Reviews like this really make us smile. It’s why we do what we do.
We always try to go above and beyond normal levels of service for all our customers.
We hope you will shortlist us for your next electrical purchase.
Best wishes,
The Simply Electricals Team.
Ruark R1 Mk3 DAB/FM/Bluetooth Radio
An excellent product, great sound, and with its small footprint and clear but subtle time display in standby it's a perfect bedroom radio. Duly delivered within the advised date/time slot.
June 12, 2019
Unprompted review
Reply from Simply Electricals Affiliate Store
Dear Paul,
Many thanks for your 5 star review.
Reviews like this really make us smile. It’s why we do what we do.
We always try to go above and beyond normal levels of service for all our customers.
We hope you will shortlist us for your next electrical purchase.
Best wishes,
The Simply Electricals Team.
Brilliant service from Michael and all…
Brilliant service from Michael and all of the lads. Definitely recommend these more than anyone especially the care and consideration they show you 6 stars ⭐️ definitely not 5 👍👍👍
June 5, 2019
Unprompted review
Reply from Simply Electricals Affiliate Store
Dear Ian,
Many thanks for your kind and glowing review. Reviews like this really make us smile. It’s why we do what we do.
We hope you will shortlist us for your next electrical purchase.
Best wishes,
The Simply Electricals Team
Audio purchase
Very helpful staff and excellent service from simply electricals.
June 5, 2019
Unprompted review
Reply from Simply Electricals Affiliate Store
Dear Derek,
Many thanks for your 5 star review. Reviews like this really make us smile. It’s why we do what we do.
We always try to go above and beyond normal levels of service for all our customers.
We hope you will shortlist us for your next electrical purchase.
Best wishes,
The Simply Electricals Team.
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