Simply Eliquid Reviews 

857
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

Nice little kit smaller than my previous one, like the airflow adjustable tank but not sure about the plastic slide top compared to my metal one (T18e pro) but we’ll see. Took a little longer to arriv... See more

Company replied

Rated 5 out of 5 stars

Used them for years on and off and have only ever had 2 minor issues with them. One was a slightly damaged package years ago, the other a temporary issue on their website when ordering recently.... See more

Rated 5 out of 5 stars

Been using these guys for about 5 years for my regular monthly orders. In all that time I've only had 2 issues- one parcel that didn't arrive and one that was short. In both cases they resolved the... See more

Rated 5 out of 5 stars

I’ve been using simply E liquid for approximately 10 years now. It’s by far the cleanest tasting liquid on the market. I couldn’t vape any other liquid. Delivery is 98% within 48 hours. In all that ti... See more

Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

Information provided by various external sources

Simply Eliquid provide TPD compliant vape kits, accessories and e liquid products for you to enjoy at low cost prices.


Contact info

4.8

Excellent

TrustScore 5 out of 5

857 reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(857)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super efficient service

Great products and top notch customer service. Been using for 5 years now and won't go anywhere else.

July 8, 2022
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Reply from Simply Eliquid

Thank You for you review. We really appreciate it.

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, very happy with the item 👍

July 7, 2022
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Reply from Simply Eliquid

Thank You for you review Martin. We really appreciate it.

Rated 5 out of 5 stars

Great as always

Great as always! Been using simply eliquids for a while.Would recommend highly!

July 4, 2022
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Reply from Simply Eliquid

Thank you for your review Leanne, we really appreciate it.

Rated 1 out of 5 stars

No Response following query

Despite separately contacting, regarding classing the IOM as international shipping (when it isn't) nobody has bothered to respond.
Poor customer service.

June 28, 2022
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Reply from Simply Eliquid

Hi Anne, apologies but we did not receive your initial message. You maybe aware we have moved over to a new website and we thought we had ironed out all the creases before going live, however we clearly hadn't, I can only apologise for our error and can confirm that deliveries to the IOM should be considered as mainline UK and as you'd spent over £30, postage should have been free, to this end we have refunded the £9.99 charged in error and you should see it back on your card in the next couple of days, we apologise for any inconvenience this has caused you and thank you for bringing this to our attention. Sincerely, SimplyEliquid.

Rated 5 out of 5 stars

I would not go anywhere else to…

I would not go anywhere else to purchase my E cig products than simply E liquid. Fast delivery, reasonably priced, and excellent customer service.

June 27, 2022
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Reply from Simply Eliquid

Thank You for your review Wayne. We really appreciate it.

Rated 5 out of 5 stars

This is how businesses should be run

This is how businesses should be run. I have used these guys for a few years now and the quality of their product is unquestionably the best out there. I order online and within 24 to 36 hours my parcel is with me.
Had a problem ordering months ago and it was sorted immediately when I phoned them.
If I could give you 10 stars I would.

April 6, 2022
Unprompted review
Rated 5 out of 5 stars

No fuss customer service

Been using these guys for about 5 years for my regular monthly orders. In all that time I've only had 2 issues- one parcel that didn't arrive and one that was short. In both cases they resolved the issue straight away with no fuss or chuntering.

As a result I continue to place my order every month, knowing that they have a long-term view of customer relations and that I'm in good hands. Would recommend to anyone.

January 7, 2022
Unprompted review
Rated 5 out of 5 stars

Superb customer service

During a purchase their website went down and after enquiring, customer service responded within an hour offering either a refund or extra juice with the purchase. Absolutely first class customer service and communications. Would highly recommend for all things vape related.

July 18, 2021
Unprompted review
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Reply from Simply Eliquid

Thank you for your feedback Sam. Its much appreciated.

Rated 5 out of 5 stars

Absolutely incredible service/support…

Absolutely incredible service/support from these guys. My package didn't turn up and they replied to an email almost instantly and couldn't have been more helpful. Can't recommend them highly enough.

June 11, 2021
Unprompted review
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Reply from Simply Eliquid

Thank you for your feedback Ben. Its much appreciated.

Rated 5 out of 5 stars

Ordered the new tfv18 on Sunday it…

Ordered the new tfv18 on Sunday it arrived Tuesday so 10/10 for delivery! The tank and box was completely untouched, tank was in perfect condition. Will be ordering from here again!

March 16, 2021
Unprompted review
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Reply from Simply Eliquid

Thank you for your feedback Connor. Its much appreciated.

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