Nice little kit smaller than my previous one, like the airflow adjustable tank but not sure about the plastic slide top compared to my metal one (T18e pro) but we’ll see. Took a little longer to arriv... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Used them for years on and off and have only ever had 2 minor issues with them. One was a slightly damaged package years ago, the other a temporary issue on their website when ordering recently.... See more
Been using these guys for about 5 years for my regular monthly orders. In all that time I've only had 2 issues- one parcel that didn't arrive and one that was short. In both cases they resolved the... See more
I’ve been using simply E liquid for approximately 10 years now. It’s by far the cleanest tasting liquid on the market. I couldn’t vape any other liquid. Delivery is 98% within 48 hours. In all that ti... See more
Company details
Information provided by various external sources
Simply Eliquid provide TPD compliant vape kits, accessories and e liquid products for you to enjoy at low cost prices.
Contact info
Unit 3 Albert Street, M437BA, Manchester, United Kingdom
- 08000096952
- info@simplyeliquid.co.uk
- www.simplyeliquid.co.uk
4.8
Excellent
857 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The best around
I have ordered from this company for around 3-4 years now and wouldn’t use anybody else. They offer fantastic discounts if you sign up to their email list, they’ve got a really good loyalty scheme and the one time I’ve had a minor issue they resolved instantly! Great company - keep doing what you’re doing!
January 12, 2023
Reply from Simply Eliquid
Thank you for your feedback Jordan, we really appreciate it!
Reply from Simply Eliquid
Thank you for the Feedback Vic, we really appreciate it!
great service
great service, good prices and items delivered swiftly even through the current strikes
December 16, 2022
Reply from Simply Eliquid
Thank You for your review. We really appreciate the feedback.
Reply from Simply Eliquid
Thank You for your review Aimee, we really appreciate the feedback.
No tracking
I have no form of tracking and it has not arrived yet I ordered it on the 24th November and it is now the 1st of December and Royal mail has even said they don't have it either
December 1, 2022
Reply from Simply Eliquid
Hi Chris,
Sorry to hear that you have still not received your order. I will send you an email now to discuss this further and see what we can do as we have had no knowledge of you not having received your order.
Speedy service,good communication
Speedy service,good communication, Quality products,
November 3, 2022
Reply from Simply Eliquid
Thank You for your review. We really appreciate it.
My auntie likes their juice
Ordered for my auntie as she wants to start vaping.
The flavours are just simple.
The first parcel got lost so they reissued it and it's arrived finally.
November 4, 2022
Reply from Simply Eliquid
Thank you for your feedback Dominic, we really appreciate it.
As usual with Simply e-liquid a no…
As usual with Simply e-liquid a no issue purchase. Have used them several times and good quality liquid and genuine coils.
November 1, 2022
Reply from Simply Eliquid
Thank You for your review Murray. We really appreciate the feedback.
Great speedy delivery
Great speedy delivery, real helpful customer service. All round excellence 👍
October 18, 2022
Reply from Simply Eliquid
Thank You for your review Elisha. We really appreciate the feedback.
I have had a great experience with your…
I have had a great experience with your company until you started messing with the login method. It is now just to much messing about.
October 21, 2022
Reply from Simply Eliquid
Thank You for your review Alan, we really appreciate the feedback.
One star I’ve been trying for days to…
One star I’ve been trying for days to buy products from your company and I get no Help from staff
October 17, 2022
Reply from Simply Eliquid
Thank You for your review Steven, we really appreciate the feedback.
Kept me updated on delivery and went…
Kept me updated on delivery and went the extra mile by adding a little lolliepop. Fast delivery also and will defo order next payday
October 10, 2022
Unprompted review
Reply from Simply Eliquid
Thank You for your review, we really appreciate your feedback.
Highly recommended
Great communication, competitive prices and super quick delivery ! Thank you
October 9, 2022
Reply from Simply Eliquid
Thank You for your review Nabeel. We really appreciate the feedback.
Innokin Gozee vape kit
Nice little kit smaller than my previous one, like the airflow adjustable tank but not sure about the plastic slide top compared to my metal one (T18e pro) but we’ll see. Took a little longer to arrive than expected but so far impressed.
October 8, 2022
Reply from Simply Eliquid
Thank You for your review Ian. We really appreciate the feedback.
Excellent quality products and super…
Excellent quality products and super excellent customer service 👍
October 1, 2022
Reply from Simply Eliquid
Thank You for your review Sandy. We really appreciate the feedback.
you didn't send my e-liquid yet took my…
you didn't send my e-liquid yet took my money !!!!
September 22, 2022
Reply from Simply Eliquid
Hi Patrick, we can confirm that you placed an online order with us on Tuesday 20th September at 6:05 pm and this was then sent on Wednesday 21st September via Royal Mail’s first class signed for service. We have full tracking information of this, which states that a delivery attempt was made on Thursday 22 September at 11:05 and as there was no answer, your parcel was then taken back to your local sorting office at 17:49 stating that it was then Available for Redelivery or Collection. Then on Saturday 24 September at 09:01 it states that your parcel was Collected from Your Customer Service Point. Meaning that someone with your identification has collected this parcel from your local sorting office. You then contacted us regarding the parcel at 17:59 on Monday, 26th September and we responded with your Royal Mail tracking number at 9:13 on Tuesday 27th September. Today you have contacted us saying that the person who collected this parcel was not you, so we then responded with an email today on two separate occasions asking you to confirm your address so we could look into this further for you which you have not responded to. We would strongly suggest that you contact your local sorting office to find out how your parcel was collected with your Identification if this was not you and we would be more than happy to help you look into this.
Great quality products
Great quality products, delivered quickly every time. Would highly recommend.
September 1, 2022
Reply from Simply Eliquid
Thank you for your feedback Sarah, we really appreciate it!
Reply from Simply Eliquid
Thank you for your review Donna, we really appreciate the feedback!
I never received my parcel and no…
I never received my parcel and no respons when you write to them.
September 19, 2022
Reply from Simply Eliquid
Good morning Jeanne, you contacted us this bank holiday weekend when we were closed but we are happy to help today, I have already replied to your email with your Royal Mail international tracking number.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.