SimplyFixIt Reviews 

439
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable staff members for being professional, welcoming, friendly, and extremely helpful when handling various computer and mobile device repairs. Many people deeply appreciate the remarkably fast turnaround times and the sound, practical advice provided when purchasing refurbished equipment or solving complex technical problems. Some reviewers were not happy with communication issues, noting occasional unhelpful staff attitudes and unpleasant interactions at the shop counter. Consumers also mentioned frustrating experiences regarding unexpected weekend shop closures and persistent unwanted marketing emails received continuously after attempting to unsubscribe from their list.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting friendly, knowledgeable, and professional... See more

Staff

Customers had positive experiences with staff, highlighting their friendly, knowledgeable, and efficient... See more

Product

Clients share ambiguous opinions on product purchases and devices. Many customers report satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I took my laptop into the shop due to a network access problem. Right from the start the staff were professional, efficient, clear and friendly. The problem was quickly fixed meaning minimal disrupt... See more

Rated 5 out of 5 stars

Excellent service as always from Simply Fix it , I would rather make the trip up to Brunsfield than trust other operators in this area. My phone was fixed in 20 minutes to remove the end of a lighteni... See more

Rated 5 out of 5 stars

I have used SimplyFixit for several years for IT supplies and maintenance issues and find all the staff very friendly, knowledgeable and efficient. My laptop recently experienced some spyware and th... See more

Rated 5 out of 5 stars

My laptop had no wifi connection so I handed it in to SimplyFixit Bruntsfield. The problem was identified and fixed in a friendly and efficient manner and I would certainly use them again when I nex... See more


Company details

  1. Computer Repair Service
  2. Computer Store
  3. Mobile Phone Repair Shop

Information provided by various external sources

We Fix Computers, Apple Macs, iPhones & iPads. Based in Edinburgh and Glasgow. Apple Certified Technicians. Microsoft Certified Technicians. Official Samsung Repair Centres.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

439 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(439)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fixed Macbook Screen

I am not sure why i am being asked to do this again as I have already written an excellent review shortly after the work you carried out for me. Perhaps note I dont like being asked twice. However as advised before your service was excellent prompt and very efficient.

August 8, 2022
Rated 5 out of 5 stars

The staff assisted my Mini iPad very…

The staff assisted my Mini iPad very very exceptionally excellent service. I am so happy, so thankful for the job done they solve my problem that it’s already working well as normal. The staff very helpful very welcoming and friendly willing to help to fix it.

July 8, 2022
Rated 5 out of 5 stars

Highly recommend

Quick reliable service 2 iPhones fixed in 24 hours screen replaced on iPhone 12 no problems and battery in other older phone works great now Very friendly staff

July 3, 2022
Rated 5 out of 5 stars

Excellent service and great value!

Today I experienced excellent service from Glasgow’s SimplyFixIt store.
The Apple Store wanted £159 to replace the screen on my iPhone 7 Plus, with a 90 day guarantee.
SimplyFixIt replaced it for £70 with a year’s guarantee. I asked if the battery could be replaced while the phone was open anyway, and I was charged a reduced price of £29 for a replacement battery.
So £99 for a new screen and new battery, and now the phone is working exceptionally well.
A friendly and efficient service in the store, and I can highly recommend.

June 7, 2022
Unprompted review
Rated 4 out of 5 stars

Very proficient and helpful

Really helpful, sorted our problem in laptop and given that we needed it back efficiently had it sorted in 24 hours - they truly go the extra mile and they change whats needed to repair it , not more. I would highly recommend them.

May 24, 2022

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