Scammers say psn code will be emailed within seconds of payment but don’t respond after order. Don’t trust these guys.
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I'm trying to get away from relying on Amazon so much, it's so easy to worry that a company like SimplyGames won't deliver your game on time whereas Amazon most likely would. Well, those worries have... See more
Another perfect transaction with the Simply Games team. Pre-ordered Spiderman 2 for PS5 back in July. DLC code was transmitted on Thursday, ahead of the release date and the game arrived p... See more
I've brought A number of games from them over the last few years, with the latest being last week (feb 2022). They always provide quick service and delivery, my orders usually arrive within 1-2 d... See more
Company details
Information provided by various external sources
Originally launched in 1998, SimplyGames is one of the longest-established and most successful online retailers of video games, accessories and consoles. Recognised for its excellent service levels, SimplyGames has won multiple business awards, including MCV's 'Best Online Games retailer' in 2013, 2014 and 2015. We despatch thousands of orders every week and have literally millions of satisfied customers. Thank you for helping to make our business such a wonderful success.
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Always great service from this company…
Always great service from this company and great prices.
Very easy
Very easy. Find what you want. Order it. Delivered on time.
Always get my games from here.
Bought some DVDs
Bought some DVDs - great price and arrived quickly.
Preordered never arrive on release
I'm absolutely fed up and sick of buying preordered games from simplaygames. The last few months there games have came a week late because of there suppliers not delivering simply games the stock. Preordered avatar frontiers of pandora on PS5 and emailed simplygames to be notified I won't get my game few days after release and apologied & they also gave me a free upgrade on my delivery for skull and bones. I had skull and bones premium edition preordered for over 2 years since it got delayed and didn't want a refund. Now the games coming out on the 13th I expected simplygames to be shipping copies out today on the 12th of February.
So I emailed them and guess what, got a email saying " they have been let down by there suppliers " so once again I won't get my game until few days after release. They offered me to buy the standard edition with £10 off. But I clearly don't want the standard edition when I already bought and gave them the money for premium edition. Or offered me a refund to buy from my local store when there clearly out of stock with a day before release. They clearly are a joke now & I'm absolutely disappointed with this company! They used to be amazing sending game out, but now they falling. Sick to death of getting let down by them!!!
Always great price and quick delivery.
Always a great seller
Always a great seller -easy website, cheap prices and rapid delivery.
Selling Fake/Faulty Pokémon products
Pokémon products: ordered 2 Elite trainer box’s and the packs were open, appeared photocopied and inconsistent with legitimate packs. Customer service weren’t interested in resolving although evidence provided.
Continuing excellence
I have used SimplyGames many times and as always superb
Simply Good...
I don't buy games very often,but when I do I find it's always worth checking out Simply Games.
Their pricing is normally competitive and delivery has always been prompt when I have placed an order.
Great company to order from
Great company to order from. Almost always the cheapest to buy new game and always very fast on delivery.
No longer quick delivery
The delivery used to be next day but recent orders take much longer (2-3 days now). Not necessarily their fault but something has changed.
Last two games I have ordered with more…
Last two games I have ordered with more that enough time to be shipped (emails even told me so) never arrived on the games launch day. Absolute joke, learned my lesson now. Never again.
Cheap prices with fast delivery
The game, (The latest COD) was £10 cheaper from this site than any other. It was also delivered extremely quickly!
Good pricing on PS5 games
Good pricing on PS5 games, arrived well packaged, 5 Stars!
Simply the Best
Have used Simply Games for a few years now, the service is always excellent and your game promptly arrives. My first choice for my gaming needs.
Excellent
Great experience - good price in the Black Friday and very quick delivery - would recommend to anyone
Good company to deal with
Good company to deal with. Only dropped a star because the wrong item was initially sent. A quick email and the problem was sorted. I would use them again
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