SimplyGames Reviews 15,950

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 1 out of 5 stars

Scammers say psn code will be emailed within seconds of payment but don’t respond after order. Don’t trust these guys.

Rated 5 out of 5 stars

I'm trying to get away from relying on Amazon so much, it's so easy to worry that a company like SimplyGames won't deliver your game on time whereas Amazon most likely would. Well, those worries have... See more

Rated 5 out of 5 stars

Another perfect transaction with the Simply Games team. Pre-ordered Spiderman 2 for PS5 back in July. DLC code was transmitted on Thursday, ahead of the release date and the game arrived p... See more

Rated 5 out of 5 stars

I've brought A number of games from them over the last few years, with the latest being last week (feb 2022). They always provide quick service and delivery, my orders usually arrive within 1-2 d... See more

Company details

  1. Video Game Store
  2. Gaming service Provider
  3. Software Company

Information provided by various external sources

Originally launched in 1998, SimplyGames is one of the longest-established and most successful online retailers of video games, accessories and consoles. Recognised for its excellent service levels, SimplyGames has won multiple business awards, including MCV's 'Best Online Games retailer' in 2013, 2014 and 2015. We despatch thousands of orders every week and have literally millions of satisfied customers. Thank you for helping to make our business such a wonderful success.


Contact info

3.9

Great

TrustScore 4 out of 5

16K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Preordered never arrive on release

I'm absolutely fed up and sick of buying preordered games from simplaygames. The last few months there games have came a week late because of there suppliers not delivering simply games the stock. Preordered avatar frontiers of pandora on PS5 and emailed simplygames to be notified I won't get my game few days after release and apologied & they also gave me a free upgrade on my delivery for skull and bones. I had skull and bones premium edition preordered for over 2 years since it got delayed and didn't want a refund. Now the games coming out on the 13th I expected simplygames to be shipping copies out today on the 12th of February.

So I emailed them and guess what, got a email saying " they have been let down by there suppliers " so once again I won't get my game until few days after release. They offered me to buy the standard edition with £10 off. But I clearly don't want the standard edition when I already bought and gave them the money for premium edition. Or offered me a refund to buy from my local store when there clearly out of stock with a day before release. They clearly are a joke now & I'm absolutely disappointed with this company! They used to be amazing sending game out, but now they falling. Sick to death of getting let down by them!!!

February 12, 2024
Unprompted review
Rated 1 out of 5 stars

Selling Fake/Faulty Pokémon products

Pokémon products: ordered 2 Elite trainer box’s and the packs were open, appeared photocopied and inconsistent with legitimate packs. Customer service weren’t interested in resolving although evidence provided.

January 10, 2024
Unprompted review
Rated 5 out of 5 stars

Simply Good...

I don't buy games very often,but when I do I find it's always worth checking out Simply Games.
Their pricing is normally competitive and delivery has always been prompt when I have placed an order.

December 6, 2023
Unprompted review
Rated 5 out of 5 stars

Simply the Best

Have used Simply Games for a few years now, the service is always excellent and your game promptly arrives. My first choice for my gaming needs.

November 24, 2023
Unprompted review
Rated 4 out of 5 stars

Good company to deal with

Good company to deal with. Only dropped a star because the wrong item was initially sent. A quick email and the problem was sorted. I would use them again

November 23, 2023
Unprompted review

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