SimplyGames Reviews 15,950

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 1 out of 5 stars

Scammers say psn code will be emailed within seconds of payment but don’t respond after order. Don’t trust these guys.

Rated 5 out of 5 stars

I'm trying to get away from relying on Amazon so much, it's so easy to worry that a company like SimplyGames won't deliver your game on time whereas Amazon most likely would. Well, those worries have... See more

Rated 5 out of 5 stars

Another perfect transaction with the Simply Games team. Pre-ordered Spiderman 2 for PS5 back in July. DLC code was transmitted on Thursday, ahead of the release date and the game arrived p... See more

Rated 5 out of 5 stars

I've brought A number of games from them over the last few years, with the latest being last week (feb 2022). They always provide quick service and delivery, my orders usually arrive within 1-2 d... See more

Company details

  1. Video Game Store
  2. Gaming service Provider
  3. Software Company

Information provided by various external sources

Originally launched in 1998, SimplyGames is one of the longest-established and most successful online retailers of video games, accessories and consoles. Recognised for its excellent service levels, SimplyGames has won multiple business awards, including MCV's 'Best Online Games retailer' in 2013, 2014 and 2015. We despatch thousands of orders every week and have literally millions of satisfied customers. Thank you for helping to make our business such a wonderful success.


Contact info

3.9

Great

TrustScore 4 out of 5

16K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I’ve been using simply games for years…

I’ve been using simply games for years now never had a problem with there service if I’ve pre ordered a game they have always got it to me on release & every game I’ve bought has been cheaper than most other shippers Great company Great service I highly Recommend thanks again Simply games Spider-Man 2 is my next order

September 22, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing 👏🏻

It was a great transaction and the one issue I had re a DLC code was sorted out with an email and was done so expeditiously, my head spun, lol, I can't fault the customer service at Simply Games, I don't go anywhere else for games for the gamers in our home, whether it be for the Xbox X, Xbox One, the PS4 or the Nintendo Switch, it will always be Simply Games, they can't be beat on price or delivery, an absolutely first rate experience every time 😁 they are simply the best!!

September 6, 2023
Unprompted review
Rated 1 out of 5 stars

Lousy

Imagine waiting 4 days before something is due to be shipped before cancelling a preorder you've had money for for 2 months lmao.

Thanks for the generic email and my refund guys. 10/10 business practice.

September 18, 2023
Unprompted review
Rated 2 out of 5 stars

Game fine company one to avoid

Ok, the game turned up on time that was the positives, when I contacted to highlight they had not provided the pre order Beta code they replied saying I should have gone to Warner bros but did not explain that before then ignored my follow up response which is a terrible way to treat customers will use someone else in the future be warned people.

September 14, 2023
Unprompted review
Rated 5 out of 5 stars

As always...

As always, SimplyGames offered a quick, efficient and easy experience.
Didn't realise a game I wanted was due out the next day, but they got it to me all the same.
Excellent service, highly recommend.

June 22, 2023
Unprompted review
Rated 5 out of 5 stars

Never let me down

I have never been let down, it's nice to receive your games on release date.
Simply games prices are very competitive and have using for many years and would recommend.

June 16, 2023
Unprompted review
Rated 3 out of 5 stars

Preorder of new release arrived two days late

Price was great compared to other sites and have preordered before with simply games. Games normally arrive on the day of release if not before. Unfortunately this time the game arrived two days after release. Otherwise happy with service.

June 6, 2023
Unprompted review
Rated 5 out of 5 stars

Super Fast Service

Ordered a game at 6pm on Saturday and it arrived at 1pm on Monday. Can't ask for better service than that, especially as I live in the very far north of Scotland.

May 13, 2023
Unprompted review
Rated 5 out of 5 stars

Great store!

Great pricing, speedy delivery, and very helpful when it comes to queries. They're my first choice for buying games online.

May 13, 2023
Unprompted review

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