SimplyGames Reviews 15,950

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Scammers say psn code will be emailed within seconds of payment but don’t respond after order. Don’t trust these guys.

Rated 5 out of 5 stars

I'm trying to get away from relying on Amazon so much, it's so easy to worry that a company like SimplyGames won't deliver your game on time whereas Amazon most likely would. Well, those worries have... See more

Rated 5 out of 5 stars

Another perfect transaction with the Simply Games team. Pre-ordered Spiderman 2 for PS5 back in July. DLC code was transmitted on Thursday, ahead of the release date and the game arrived p... See more

Rated 5 out of 5 stars

I've brought A number of games from them over the last few years, with the latest being last week (feb 2022). They always provide quick service and delivery, my orders usually arrive within 1-2 d... See more

Company details

  1. Video Game Store
  2. Gaming service Provider
  3. Software Company

Information provided by various external sources

Originally launched in 1998, SimplyGames is one of the longest-established and most successful online retailers of video games, accessories and consoles. Recognised for its excellent service levels, SimplyGames has won multiple business awards, including MCV's 'Best Online Games retailer' in 2013, 2014 and 2015. We despatch thousands of orders every week and have literally millions of satisfied customers. Thank you for helping to make our business such a wonderful success.


Contact info

3.9

Great

TrustScore 4 out of 5

16K reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

pre-ordered game and I received late

I pre-ordered a game and I received it a day after when I was able to play. I do understand that I bought the deluxe version which gives to 3 days early access but this should have been known by simply game. So I bought digital and returned game.

February 8, 2023
Unprompted review
Rated 5 out of 5 stars

Great service and price

Hadn't used SimllyGames before but am happy to report that the service and price of the 4k disc I ordered were both fantastic. Would happily use again.

November 28, 2022
Unprompted review
Rated 3 out of 5 stars

Not quite there.

I like using simply games rather than other major internet companies out there.

However the games can be late. I'm Currently 5 days and waiting for something they took payment for 2 months ago. Yes my bank statement confirms this.

You could argue it's royal mail on strike. However you could counter that with they are not on strike at the moment or when the goods should arrive and are going on strike soon. It's not always royal mail, even the tracking app shows late dispatch from simply games.

It's disappointing to support a smaller business and receive poor experience as they normally provide a better experience.

In addition to this, they can always use another service for delivery and allow the customer to make that choice....

December 6, 2022
Unprompted review
Rated 5 out of 5 stars

Another Christmas gift

Been a little quiet of late but Simply Games always provide a first class service and this deal was no exception well packaged,fast delivery and at a bargain price too

November 22, 2022
Unprompted review
Rated 5 out of 5 stars

Goodbye Amazon

I'm trying to get away from relying on Amazon so much, it's so easy to worry that a company like SimplyGames won't deliver your game on time whereas Amazon most likely would. Well, those worries have been squashed by my two experiences so far. In fact, Royal Mail delivers earlier than Amazon usually here too so it's actually a superior service! Very happy and will continue to use them for all my game purchases =)

November 18, 2022
Unprompted review

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