SimplyHair Reviews 211

I have been having nano tip extensions for years, decided to try simply hair ones, quality of the hair is okay and the colour match is so great for my hair, but they are the most uncomfortable awful hair extensions I’ve ever had , I can’t even describe how sharp and painful they are, I want to rip them out they are that bad. I’ve never wasted so much money, I had them removed and put back in with the advise of simply hair and they are still terrible and so uncomfortable. I’m so disappointed and upset, I’ve never left a bad review anywhere but I feel I had to leave this to share how bad my experience was

Brilliant and will be recommending to others love simply hair

Amazing products, fast delivery. Will be ordering more again soon 😍

Really good quality products, the delivery is also super quick! Thankyou again I love ordering & using your products!

I have ordered a few times from simply hair now, hair is very thick and comes in good time, everyone has enjoyed it so far!

Very quick service I ordered two types one by mistake, still waiting on a refund for one if this can be addressed soon, many thanks for your great service otherwise.

Now 10 days since I applied for a refund from this company .It is supposed to take 48 hours and I can get in touch except for an AI response

Perfect! Love it! Only negative is the plastic tops quite a few of them have slipped out but doesn’t really matter as can be redone! I do love them though so happy to of found this place! And super fast delivery!!

Super fast delivery, great service!

the best foil!

From start to finish was brilliant. Found what I needed, checkout was simple and delivery really quick.
The brush itself is fantastic. I have not snagged once on my extensions 🙃
Highly recommend

Easy to order and absolutely love the apron

Received shampoo and conditioner for extensions in good time. Products are excellent and have made a huge difference to longevity of my extensions.

I’ve been hairdressing for 40 years. I’ve tried endless hair extension companies and simply Hair is the only one that I recommend at moment. Consistently excellent products.

Great products and prices - super fast delivery. I would highly recommend this company.

Hair is spot on as usual love everything about it but left a little sour note on my late delivery…

I’m extremely disappointed with SimplyHair. I had their hair extensions professionally fitted and within just one month, the hair turned a brassy orange tone. This is completely unacceptable, especially considering they state the extensions should last a minimum of 3 months.

When I reached out to their customer service team, instead of acknowledging the fault, they told me to use a Malibu C Hard Water treatment. I followed their suggestion and even had my professional hairdresser repeat the treatment — it made absolutely no difference. The discoloration remained, which clearly indicates the hair is either poor quality or improperly processed.

Despite this, they’ve refused to issue a refund and instead insisted that I remove the extensions from my head and post them back to be “assessed.” How is it reasonable to expect a customer to go through the time, expense, and inconvenience of taking out professionally fitted hair just to prove that a product they supplied is faulty?

Their handling of the situation has been dismissive and unhelpful from start to finish. No accountability, no care for customer satisfaction, and no fair resolution. I’ve been left with unusable, orange-toned extensions after spending a significant amount of money.

I would strongly advise others to avoid SimplyHair — both for the poor product quality and the unacceptable customer service. I’ll be pursuing this further through small claims court if necessary.

Buying was so simple and the apron is great the girls at my shop love it would definitely recommend

Customer service is great, speedy replies and the hair is great quality! xx

Im very happy with the salon aprons they look so good with our scrubs uniform ,