Has taken us a couple of weekends to dig footings & put the car port together. Looks great & is really sturdy. Only challenge we had was 2 long lengths of wood that were delivered were badly bowed so... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Scottie Corner Summer House. Delivered on time as ordered. Some dimensional errors and misalignment with front door panel. Shingle roof very effective but time consuming to complete. Two large nai... See more
Company replied
The log cabin is exactly the dimensions I was expecting and seems sturdy and good quality. It looks good. I misread the website and was expecting it to come already made, but putting it together w... See more
Company replied
Good value and nice product. Plastic beadings were missing but sent replacement within 2days. The side glasses were slightly larger and the panel had to planed before fitting. All in all happy with t... See more
Company replied
Company details
Information provided by various external sources
Interest Free Credit available on many Log Cabins building kits, or £100.00 Deposit. Superb Value and excellent Quality! Contact Simply Log Cabins Today.
Contact info
NG24, Newark-on-Trent, United Kingdom
- www.simplylogcabins.co.uk
4.2
Great
166 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lasita Edinburgh 1 log cabin
I ordered a Lasita Edinburgh 1 log cabin, the company were helpful on the phoneline advising on technical details.
There were no installation instructions except for a printed check list and my builders would have liked some written instructions with the delivery, they struggled to identify the smaller pieces of wood and put the windows in upside down!
Otherwise the cabin is sturdy and the quality is good to for the price. Be aware that no insulation for the floor is available to purchase from the company, I was advised to buy this from a builders merchant which we did.
August 23, 2024
Reply from Simply Log Cabins
Dear Lynn,
Thanks for the feedback. Glad you are happy with both our service and your Edinburgh / Scotland log cabin. Thanks also for the steer on instructions. We hope that you get many years of enjoyment from its use!
Best Regards
SimplyLogCabins
Part missing which couldn't be replaced.
August 12, 2024
Reply from Simply Log Cabins
Hi Michael, I am sorry that there was an issue with a missing part from your green house. We hope that the partial refund provided compensated for any inconvenience suffered and that you will get many years good use out of your building.
Best Regards
SimplyLogCabins
Great service
Great service , cabin was delayed but I was kept informed. Went together well, although weather was a pain. Had one problem which an email sorted out(how to change direction of lock ). Really pleased with product (Baltimore)
August 16, 2024
Reply from Simply Log Cabins
Dear Peter,
Thanks for the feedback. Glad you are happy with both our service and your Baltimore log cabin. We hope that you get many years of enjoyment from its use!
Best Regards
SimplyLogCabins
Great company. Good value.
Great company, really helpful when I changed my mind on the building I wanted. Really good value and well made cabin. Instructions were OK but as a joiner I would say it would not be for the novice.
August 22, 2024
Reply from Simply Log Cabins
Dear Nick,
Thanks for the feedback. Glad you are happy with both our service and your Melanie log cabin. We hope that you get many years of enjoyment from its use!
Best Regards
SimplyLogCabins
Reply from Simply Log Cabins
Dear Carl,
Thanks for the feedback. Glad you are happy with both our service and your summer house. We hope that you get many years of enjoyment from its use!
Best Regards
SimplyLogCabins
I was having problems with contacting…
I was having problems with contacting the fitting team .It Would help some of your customers to talk to them .when having problems with emailing them.thank you.
August 9, 2024
Reply from Simply Log Cabins
Dear Glen,
Thanks for the feedback. We hope that you get many years of enjoyment from the use of your Argyll log cabin. We will pass on your feedback regarding the fitting team to the manufacturers, Shire, who do this work themselves.
Best Regards
SimplyLogCabins
Very helpful regarding delivery and…
Very helpful regarding delivery and switched to smaller truck to facilitate our access on site.
I think those self-building the cabins would benefit from say a video tutorial of how to assemble it correctly. It took a lot of head-scratching to work out how some of the elements are assembled, and in which order. The building instructions are minimal and multi-language. Other than that the cabin is good quality and looks great!
August 22, 2024
Reply from Simply Log Cabins
Hi Colin, Thanks for the feedback. Good to hear that you are happy with your building. We will investigate video tutorials for assembly - thanks for the suggestion.
Best Regards
SimplyLogCabins
The instructions was appalling it told…
The instructions was appalling it told you what you got and what not to do but not how to build it.
June 15, 2024
Reply from Simply Log Cabins
Dear Peter, Thanks for taking the time to leave us some feedback. We are sorry you had difficulty assembling your cabin. The Scottie cabin ihas for many years been one of our top sellers, and this is the first time we have had any negaitve feedback regarding their instructions. We will now review to see how they can be improved. Glad one of our experts, Lewis, was able to talk you through things on the phone at the time of you assembling it.
We hope you get pleasure out of your cabin for many years to come.
Best Regards
SimplyLogCabins
Good products , quick dispatch… Poor communication
I got an email that my order was dispatched last Tuesday . Upon following up with the company today , I got a response that I would be getting a tracking number in the next 48 hours which is great. However, to my astonishment, the delivery just randomly showed up with no warning (no phone call , no email , literally - NOTHING) today . Thankfully I worked from home but I can only imagine the aggravation if no one was home. Poor communication, especially I used DX delivery company before so I am not sure how no one made sure they’d send me a text or email when I can expect them … another thing is , there is absolutely no timescale for delivery on the company website , just says the most vague „as soon as possible” which can mean anything… to sum up, the price of the products was fairly low and I was lucky enough to be home but I could do with better communication…
July 22, 2024
Unprompted review
Reply from Simply Log Cabins
Hi Elwira, Thanks for taking time to leave feedback. Your fencing came directly from the manufacturer and was despacthed by them. We will share your comments with them with a view to improving communication around deliveries. We hope your fencing project looks great and gives you many years of satisfcation. Kind Regards SimplyLogCabins.
5/5 Good quality product
June 14, 2024
Reply from Simply Log Cabins
Hi Paul,
Thanks for taking the time out to leave us feedback. We are glad you are happy with your Veronica Summerhouse.
We hope that it will give you many years of enjoyment.
Kind Regards
SimplyLogCabins
Gorgeous summer house
Gorgeous summer house, made so well too! Definitely not a garden shed sort of building. Great service too :-)
July 15, 2024
Reply from Simply Log Cabins
Hi Christie,
Thanks for taking the time out to leave us feedback. We are glad you are happy with your Bradfield Summerhouse / Log Cabin and the service offered. We hope that it will give you many years of enjoyment.
Kind Regards
SimplyLogCabins
Reply from Simply Log Cabins
Hi Martin,
Thanks for taking the time out to leave us feedback. We are glad you are happy with your purchase and the the service offered. We appreciate the Roger Garage Review from you. We hope that it will give you many years of use and enjoyment.
Kind Regards
SimplyLogCabins
You get what you pay for!
To be honest I didn’t pay a lot so I wasn’t expecting too much The aluminium frame work was fiddly but ok Unfortunately the plastic panels were not good and even the slightest breeze made them buckle even with the clips in place
I got round this by using gorilla tape on all panels to fix them to the aluminium frames and it is now fine
July 1, 2024
Reply from Simply Log Cabins
Hi Wendy, Thanks for the feedback. We will pass on your comments to the makers of the Lean-to Greenhouse that you ordered. Best Regards SimplyLogCabins
Great communication regarding delivery
Great communication regarding delivery. Easy to assemble. Quality item and fantastic service and value for money.
July 15, 2024
Reply from Simply Log Cabins
Hi Shirley,
Thanks for taking the time out to leave us feedback. We are glad you are happy with your Scottie Summerhouse and the service offered. We hope that it will give you many years of enjoyment.
Kind Regards
SimplyLogCabins
Great service from start to finish
Great service from start to finish. Simple ordering system. Kept up to date with expected delivery times and day. Delivery driver was excellent and really helpful placing cabin off lorry and exactly where I wanted it placed on the drive. I did some research before hand and very competively priced and great product/log cabin. 100% excellent from ordering to delivery and wouldn't hesitate to order again.
June 13, 2024
Reply from Simply Log Cabins
Hi Paul,
Thanks for taking the time out to leave us feedback. We are glad you are happy with your cabin and the service offered. We hope that it will give you many years of enjoyment.
Kind Regards
SimplyLogCabins
Beautiful barrel sauna
Beautiful barrel sauna, easy to assemble. Only criticism would be the high sauna seat, which didn't fit in without taking first apart and then assemble it inside the sauna.
July 15, 2024
Reply from Simply Log Cabins
Hi Mka,
Thanks for taking the time out to leave us feedback. We are glad you are happy with your Sauna. We hope that it will give you many years of enjoyment. We will pass on your feedback regarding seat fitting to our factory. Thanks for that.
Kind Regards
SimplyLogCabins
Reply from Simply Log Cabins
Hi Sue,
Thanks for taking the time out to leave us feedback. We are glad you are happy with your Summerhouse. We hope that it will give you many years of enjoyment.
Kind Regards
SimplyLogCabins
Lovely quality wood
Lovely quality wood, really happy with my cabin, went up no problems, delivery guy very helpful - would definitely recommend this company
July 15, 2024
Reply from Simply Log Cabins
Hi Miss Hussein,
Thanks for taking the time out to leave us feedback. We are glad you are happy with your cabin and the service offered. We hope that it will give you many years of enjoyment.
Kind Regards
SimplyLogCabins
Norland Scotland 1 Corner Building…
My Norland Scotland 1 Corner Building was delivered yesterday and the driver was very accommodating in positioning the delivery in my requested position.
Also a big thank you to Craig and his team for their excellent job in assembling the cabin today. Great professional job.
June 1, 2024
Unprompted review
Reply from Simply Log Cabins
Hi Gordon,
Many thanks for taking the time to provide some feedback. We are pleased that everything went well and was to your satisfaction.
We hope you enjoy using your log cabin for many years to come.
Kind Regards
SimplyLogCabins
Great shed - great company!
I recently bought an inexpensive windowless shed and was delighted by the quality and the friendly delivery.
Excellent written instructions and all the parts were present and correct.
Built onto an existing slabbed base, two of us put the entire structure up in 2 to 3 hours and the roofing felt then took a further hour or so as this is the most difficult part of the job.
Overall, a great shed for not much money and it looks superb.
Although it comes with a preservative finish, I'll be treating it to a good couple of coats of Ronseal or similar in the spring.
September 1, 2023
Unprompted review
Reply from Simply Log Cabins
Hello,
Thank you for the 5 star review, we really appreciate it.
We are glad that this went up all okay despite the felt taking you a little longer than anticipated.
Kind Regards
Simply Log Cabins
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.