Simply Scotland Reviews 

124
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Still waiting for the items and/or a reply to the numerous emails and phone messages left. Took money straight away and it's been 11 days, still no contact or items, tried phoning for 4 days in a row... See more

Rated 1 out of 5 stars

This company is a disgrace to Scotland, I hope our friends abroad don't think we are all like them. I like the other reviewers have lost count of the times I have tried to contact this cowboy outfit s... See more

Rated 1 out of 5 stars

I bought 2 items through theyre ebay page , NEVER RECIEVED any thing they still have my money , dont answer phone , no reply to emails or complaints . I had to involved police and trading standards fo... See more

Company replied

Rated 1 out of 5 stars

Placed and paid for order. They called me and left message to call them back. I tried on numerous occasions but got the same ansaphone message saying all busy try later. Fearing the worst I emailed... See more

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1.1

Bad

TrustScore 1 out of 5

124 reviews

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1.1

All reviews

(124)

1 review in the last 12 months

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Rated 5 out of 5 stars

Unbelievable

I still can't believe the terrific value Simply Scotland offer in terms of the quality and prices of their excellent products combined with a service second to none. A great example of efficiency and total belief in their customers satisfaction.

January 26, 2014
Unprompted review
Rated 4 out of 5 stars

Good service and will use again, only a minor glitch

The tartan blanket was received with a few days. A good price, with some outlets 25% more expensive. Unfortunately it was sent to the wrong address, even though the correct address was on the paperwork enclosed with the item. The address label on the package had dropped the 'A' from the building number, so the item went (on a Friday) to the shop downstairs, which shuts just after 2 pm (and is closed all weekend), rather than my flat. Fortunately I was alerted by the shop owner and was in at the time. Further, the invoice mentioned a '10% off' offer which expired (according to the offer artwork) last October (2013). If the offer is still on, I will probably use it, but it is disconcerting that the invoice artwork is so out-of-date.

January 25, 2014
Unprompted review
Rated 5 out of 5 stars

Burns night here we come......

Excellent service , Davie was very helpful. We had to return the kilt to change the size , a replacement was sent out within 4 days . Followed by an e-mail to ask if everything was okay.


Would recommend Simply Scotland to anyone.

January 22, 2014
Unprompted review
Rated 5 out of 5 stars

Great, and simply fantastic

I' m very happy to inform you that i recived yesterday the fantastic kilt package. I want to thank you very much for your punctuality and promptness in the preparation and delivery of the package. Thank you I will spend my first Robert Burns night showing off your kilt.
Yours sincerely

January 22, 2014
Unprompted review
Rated 5 out of 5 stars

quality items and top rate customer service

i received a high rate of customer service over the phone my items where then quickly dispatched and when i received my items i was breathless at how well made they all where and i would definitely use them again for any future purchases.

January 21, 2014
Unprompted review
Rated 5 out of 5 stars

Good quality kilt package for amazing price!

I'm a professional caller working for The Burdock Band in Midlands, UK and I needed a quality kilt package that I could really dance in. So this weekend I was out for the first of three Burns Nights and I'm pleased to say the 10-piece kit purchased from Simply Scotland met my expectations. I waited until after this gig before writing the review. If you're interested, you can see myself and Mike on our band Facebook page posing in our new kilts!

The only caveat was trying to get sizes right. The Victorian shirt I ordered was too tight around the neck and sleeves were too short ( I have long arms though). I phoned Simply Scotland and they told be to return it and they would send out a larger size, which they duly did. I increased neck size by an inch and it's still quite tight, arms are just ok but of course the rest of the shirt is a bit baggy. This is a problem I find when buying any shirt. I was also advised to buy a kilt on waist size up from my actual waist size, which was a mistake. Although the kilt fits, I'm on the last of all the holes (kilt and belt); I'll be ok if I don't lose any weight! In summary, I found the guys to be extremely helpful and and they provided a really efficient service.

January 20, 2014
Unprompted review
Rated 5 out of 5 stars

not for me

Sorry item sent back just not for me ,

But the service i received was very prompt

January 17, 2014
Unprompted review
Rated 4 out of 5 stars

quick delivery of good quality products

What we needed in a short time was delivered quickly to Italy, and well packed so as not to have to iron out the pleats!! Even when what we originally ordered was not in stock they quickly informed me by email giving us the choice to wait or change order, I was grateful for this as we were in a hurry and could not wait for the new stock so were happy to change tartan to have it arrive on time..Only slightly disappointed that our original choice of tartan was out of stock but otherwise an excellent service-definitely recommended.

January 15, 2014
Unprompted review
Rated 5 out of 5 stars

Better than expected

2 tartan wool throws, good quality, cheaper than some, large size, very happy with them.
Delivered as said.
Cannot really add much else, will recommend to friends, If more needed, I doubt it, we know where to buy.

January 13, 2014
Unprompted review
Rated 5 out of 5 stars

a service you would expect

Not only was the web site easy to operate when ordering ,I also found the staff very helpful when I spoke to them over the phone.
I am part of a golf society and all 36 of us have ordered from simply Scotland and have no problems .

January 12, 2014
Unprompted review
Rated 5 out of 5 stars

1st CLASS PRODUCT, 1ST CLASS SERVICE

10 piece kilt kit excellent product and fantastic value for money.
Simply Scotland gave 1st class service, item was ordered monday 6th Jan at midday online, the Package arrived 10.30am on Wednesday 8th Jan and no costs for delivery
I am really pleased, with the whole experience. Thank you

January 11, 2014
Unprompted review
Rated 5 out of 5 stars

Timely Response

I ordered a basic outfit. It came in a week all the way to the US. Fit well and came was just as advertised.

January 3, 2014
Unprompted review

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