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SimplyTrip - India's Top Rated Bus Rental Company Reviews 

78
•
TrustScore 4 out of 5

4.1

Bus Tour Agency
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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers had a great experience with this company. Customers consistently praise the staff and drivers for being professional, polite, and cooperative, often highlighting their helpfulness and safe driving. Many people found the overall user experience smooth and hassle-free, with comfortable and well-maintained vehicles provided, and the booking process was frequently described as easy and fast. However, some customers also noted issues with misleading information and false promises, feeling that the company failed to deliver what was advertised or committed. A few other people also felt that customer support was unresponsive or unhelpful, and some drivers exhibited unprofessional behavior, including refusing service, driving rashly, or not knowing routes.

What people talk about most

Service

Customers consistently note ambiguous experiences with service, with many praising the professional drivers,... See more

Staff

Clients share positive opinions on staff, with many reviewers praising the drivers for being polite,... See more

Booking process

Consumers find the booking process to be ambiguous, with many reviewers reporting smooth, hassle-free, and... See more

User experience

Users describe positive interactions with the overall experience, with many reviewers calling it "amazing"... See more

Customer service

Customers had ambiguous experiences with customer service, with some reviewers reporting positive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have booked Tempo Travellers in multiple locations in India & have utilized multiple service providers. I must say, SimplyTrip's approach has been the best with respect to customer service, sele... See more

Rated 5 out of 5 stars

Good experience. The bus was good and also experienced driver. Also the team is very helpful in guiding with bookings. Definitely recommend.

Rated 5 out of 5 stars

Kudos to SimplyTrip and their services they deliver what they promise and their staff is really professional and soft spoken

Rated 5 out of 5 stars

Overall a good experience! Driver was great and very cooperative and the bus was in good condition. Safe travel!

Company details

  1. Bus Tour Agency
  2. Bus and Coach Company
  3. Bus Charter
  4. Bus Company
  5. Car Rental Agency
  6. Minibus Taxi Service

Written by the company

SimplyTrip is a leading travel and transportation service provider in India, specializing in tempo travellers, buses, and minibuses for group travel. Our mission is to make travel simple, reliable, and comfortable—whether it’s a family trip, corporate outing, wedding event, or outstation journey. We proudly serve customers across major cities including Delhi, Mumbai, Pune, Bangalore, Jaipur, Ahmedabad, Hyderabad, and Chennai, ensuring consistent service quality and vehicle availability across locations. SimplyTrip offers a wide range of well-maintained vehicles, including Tempo Travellers, Luxury Buses, and Mini Buses. Our fleet is categorized into variants such as Prime, Prime Plus, and Prime Executive, allowing customers to choose based on comfort, budget, and travel requirements. We focus on delivering a seamless booking experience with transparent pricing, quick confirmations, and dedicated support. Every booking is handled by our experienced operations team to ensure timely vehicle assignment, professional drivers, and smooth trip execution. We maintain strict quality checks and work only with verified vendors to ensure safety, cleanliness, and reliability. Our goal is not just to provide transportation, but to create a stress-free travel experience while supporting local drivers and travel partners with consistent business opportunities. For bookings and inquiries, customers can reach us at: +91 8048794985 +91 86453 22690 +91 81692 29631 Whether you’re planning a short trip within the city or a long-distance journey, SimplyTrip ensures a comfortable and hassle-free experience from start to finish.

Contact info

4.1

Great

TrustScore 4 out of 5

78 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(78)

70 reviews in the last 12 months

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Rated 5 out of 5 stars

Had a good time with Sonu and SimplyTrip

We booked a 16 seater Temp Traveller to go to McLeodganj and we had the travel experience which we wanted - Sonu our driver was good and we had no issues at all. He handled the mountains roads also we'll and was very calm throughout the trip.
Overall good experience!

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Super Comfortable

The entire travel for over 3 days in the 12 seater was super comfortable. It could accommodate all the luggage - even the excess. The seats were plush, charging ports for all seats, cooling, music systems was top notch. The driver assigned - Vimal Tiwari - was patient and a skilled driver. Initial process of selecting the vehicle and the booking port was seamless. Totally recommend hiring from SimplyTrip.

June 4, 2026
Unprompted review
Rated 1 out of 5 stars

This company is a complete fraud

This company is a complete fraud. My family was visiting from overseas, and we were shown attractive pictures of a high-quality traveller vehicle before booking. Based on those representations, we paid an advance amount.

However, on the day of travel, a very cheap and low-quality vehicle was sent instead, which was completely different from what had been promised. To make matters worse, the driver demanded full payment upfront and refused to proceed unless we paid immediately.

We felt misled and cheated throughout the entire experience. The service was highly unprofessional, and the company failed to deliver what was advertised. I would strongly advise others to avoid booking with Simply Trip and to be extremely cautious before making any payments. They are cheats and don’t even pick up calls when you want to complain, zero customer experience

June 5, 2026
Unprompted review

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