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Sinclair & Rush UK Reviews 1,107

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TrustScore 5 out of 5

4.8

Manufacturer
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, highlighting their quality and effective descriptions on the website, which makes finding the right item easy. Many people also appreciate the fast and efficient delivery service, often noting next-day arrivals and competitive pricing. The overall service, including helpful staff and easy ordering processes, receives frequent commendation. However, some customers also noted issues with the delivery service, specifically mentioning problems with delivery partners, which led to delayed or undelivered items. A few other people also felt that the packaging could be improved, with some customers noting issues with the materials used.

What people talk about most

Product

People report positive experiences with product quality and selection. Many customers praise the excellent... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, efficient, and... See more

Quality

Clients share positive opinions on quality, frequently highlighting the excellence and high standard of... See more

Order

Customers generally express satisfaction with the ordering process. Many reviewers highlight the efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

On a day when few were working 2/1/2026 i called Sinclair and Rush slightly embarrassed as i only wanted to place a low value order. It all adds up said Fred ( not right said Fred ) and he deliver... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Sinclair & Rush UK. I've placed multiple orders with them and have always received the same level of service. I would recommend them to anyone looking to place an order.

Company replied

Rated 5 out of 5 stars

The customer service operator was very helpful and pushed the order through to get shipped the same day as we were on a tight deadline. She then phoned me the following day to check that I had receive... See more

Company replied

Rated 5 out of 5 stars

The company supplied the correct product but the Delivery Company messed up. The driver said that he could not access the site but had no problem the following day. Do not use them again would be my a... See more

Company replied

Company details

  1. Manufacturer
  2. Foam Rubber Supplier
  3. Packaging Store
  4. Plastic Products Supplier
  5. Rubber Products Supplier

About Sinclair & Rush UK

Written by the company

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Manufacturer of Plastic, Rubber and Foam Components.

Sinclair & Rush are a Global Manufacturer of Vinyl Dip Mouldings, Injection Mouldings and Plastic Extrusions. Our standard catalogue range includes Protective Plastic Caps and Plugs, Masking, Handle Grips, Packaging and much more. We have built stocks of many consumable Plastic Components and produce at our factories spread across 4 continents.

Whether you need a reliable supply of standard components, or full project management of unique custom mouldings, Sinclair & Rush have the experience and expertise to help.

We are proud to have achieved ISO 9001:2015 and ISO 14001:2015 status in the UK. We meet the internal Audit Standards of many key Automotive Manufacturers and are working towards IATF 16949 Certification globally. Our quality team ensure that we maintain high standards for both production and administration.

Further to meeting the ISO standards for Environmental Management Systems, we believe that as a Plastic Manufacturer it is important to invest in the development of materials and process to further enable recycling and ethical supply chains.

Sinclair & Rush have been moulding Plastic and Rubber components since 1950, having developed methods and specialist materials within the Industry. Our UK based Sales Team are available to assist with product selection. Ordering is simple with our modern e-commerce platform.

Delivering great customer service is a priority for all of us at S&R and we are proud to showcase customer feedback with Trustpilot.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 75% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very eficient

Easy to place order, quick delivery and no needed to chase invoices, they've sent it straight away

April 7, 2026
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Reply from Sinclair & Rush UK

Thank you for your review

Rated 5 out of 5 stars

Fast delivery and free samples

Fast delivery and a wide range of products, the free samples were great to give us the confidence we were buying the right product first time.

April 9, 2026
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Reply from Sinclair & Rush UK

Thank you for your review

Rated 5 out of 5 stars

good

good, easy to use web site.
People on the end of the phone very helpful.

April 14, 2026
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Reply from Sinclair & Rush UK

Thank you for your reply

Rated 5 out of 5 stars

Ordered some mesh and ground spikes…

Ordered some mesh and ground spikes which were sent out straight away from Sinclair & Rush. Unfortunately, DHL only delivered the spikes and kept just saying that they'd got the second part of the delivery, however Sinclair & Rush were brilliant in chasing this up (even though I'd contacted DHL myself) and they contstantly kept me informed about the upcoming second delivery.

Happy with the product and the customer service was first class and it felt like you mattered to them, which in this day and age is a rarity. I'd definitely buy from them again and I would certainly recommend them as in my opinion, a good company proves themselves in after-sales services.

March 30, 2026
Unprompted review
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Reply from Sinclair & Rush UK

Thank you for your review

Rated 5 out of 5 stars

Excellent service from Sinclair & Rush…

Excellent service from Sinclair & Rush UK. I've placed multiple orders with them and have always received the same level of service. I would recommend them to anyone looking to place an order.

March 22, 2026
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Reply from Sinclair & Rush UK

Thank you for your review

Rated 5 out of 5 stars

Fast

Fast, reliable and very helpful.

February 25, 2026
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Reply from Sinclair & Rush UK

Thank you for your review

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