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Rated 1 out of 5 stars

Purhase a Singer sewing machine a few weeks ago and it has had nothing but problems. Tried contacting CS and they were no help and refused to let me return it, even though I purchased it less than 30... See more

Rated 1 out of 5 stars

Singer 580 steam roller iron. Unfortunately, very bad product. And local representative (monopoly for repairs) in Athens, Greece is not helpful and only arrogant. It is sad that old name like Singer... See more

Rated 1 out of 5 stars

Where to start! Customer service ZERO. They really don’t give a monkeys. Arrogant, abrupt to the point of rudeness, extremely curt. Customer service is nonexistent in Singer Defective overlock... See more

Rated 5 out of 5 stars

I had a nightmare with one of Singer's authorised dealers who messed me about with an online order and I eventually contacted Singer to see if they could help. They were brilliant, replying to me wit... See more

Company details

  1. Sewing Machine Store
  2. Embroidery Service
  3. Musical Instrument Store
  4. Sewing Company
  5. Sewing Machine Repair Service

Information provided by various external sources

Singer Corporation is an American manufacturer of sewing machines, first established as I M Singer & Co.


Contact info

  • Heil Quaker Boulevard 1714, 37086, La Vergne, United States

  • www.singer.com

2.0

Poor

TrustScore 2 out of 5

89 reviews

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Rated 1 out of 5 stars

Stay away from singer.com and save your time and money.

Placed an order on 13th, order# 317373 and It was marked as completed on 14th and charged my cc. It was just a creation of shipping label and never got shipped. UPS could not do anything. Had to call several times and no useful answers were given. They better know their policies, what you see on the checkout page is not what customer service have in their books. They don’t try to help you, instead try to cut you off by giving generic useless answers. Their live chat sucks, you will need to answer tons of questions to end up nowhere. Stay away and save your time and money.

March 18, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I had a nightmare with one of Singer's authorised dealers who messed me about with an online order and I eventually contacted Singer to see if they could help. They were brilliant, replying to me within the hour and had it all sorted for me within two hours, when I'd been tearing my hair out with this other company for days. Very impressed with their customer service and their commitment to resolve issues which weren't even of their making. Brilliant.

April 8, 2019
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Small, not heavy, but sews and holds up great. Have been using it quite heavily for months now and would not hesitate to recommend it. Its not pretty, but its a work horse.

October 25, 2018
Unprompted review
Show reviews in all languages. (89 reviews)

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